The simplicity of the Web site making it very easy to make the choices & the after service from a member of Staff who was extremely thoughtful for phoning through relevant information rather than b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so c... See more
Sleepkings we're incredibly helpful especially as I booked the bed on New Year's Eve. Questions were answered quickly on the chat and were very reassuring. We booked assembly too so my elderly mum wou... See more
Company replied
Bought a replacement mattress for our adjustable bed and delivered quickly. Will be ordering another now for other side. Quite happy with it and glad it was packed well as left on doorstep by Parcel F... See more
Company replied
Company details
Written by the company
We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only
Contact info
50 Dewsbury Road, WF5 9NQ, Ossett, United Kingdom
- 01924 265483
- info@sleepkings.co.uk
- sleepkings.co.uk
4.5
Excellent
615 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website to use
Easy website to use, plenty of information about the choice of beds. Quick confirmation and super quick delivery. Great delivery team too! Bed is perfect, 1st good night sleep in months.
April 22, 2026
Service was really gd i asked if they…
Service was really gd i asked if they did next day delivery and they said no then shortly after I got a message to say they could do it the day after kept me informed of delivery certainly would use them again
April 21, 2026
I spoke to Ash who was very helpful in…
I spoke to Ash who was very helpful in expediting my delivery. Delivery was as promised and professional.
April 16, 2026
Needed quick delivery and they were…
Needed quick delivery and they were very helpful.
April 16, 2026
Unprompted review
New single bed removal of old double bed
The guys who delivered the new bed were amazing, they worked efficiently and professionally, took the old bed down and installed the new one in very quick time. The bed is just as we expected and so comfortable.. Thankyou
April 13, 2026
The team were punctual
The team were punctual, efficient & very polite. There was some confusion about whether installation had also been purchased but this was dealt with very quickly & professionally. Would highly recommend- particularly this team.
April 10, 2026
Needed new sheets for adjustable bed we…
Needed new sheets for adjustable bed we bought 7+ years ago. Bed still going strong, new sheets arrived very quickly, just waiting for next bed change day.
April 10, 2026
Excellent service
Excellent service. Arrived on time. Delivery men very helpful. Bed perfect.
April 7, 2026
Excellent service
Excellent service , delivery was on time. Guys assembled best very well indeed and showed me everything works. Good quality bed and mattress. Would highly recommend recommend. Thank you team👍
April 7, 2026
The simplicity of the Web site making…
The simplicity of the Web site making it very easy to make the choices & the after service from a member of Staff who was extremely thoughtful for phoning through relevant information rather than by email.
I did appreciate the courtesy.
Delivery was equally professional.
Thank YoooO Sleepkings at All levels.
March 30, 2026
The people who assembled the bed
The people who assembled the bed, screwed up, they said there was a bolt missing and would inform sleep Kings, there was not a missing bolt, but definitely a key component bolt was installed incorrectly and cross threaded, as I'm disabled, I can't remove the bolt from the bed to replace it, tried phoning customer services countless times, to no avail, feel let down and conned.
March 30, 2026
Excellent service from Sleepkings
Excellent service from Sleepkings, order delivered next day, bed installed by their technician, mattress is very comfy, the price was very reasonable and the customer service is second to none.
Overall I am very impressed and very happy with the whole experience..
March 11, 2026
Service excellent,
Service excellent,
Kept updated
Very pleased with adjustable bed
And delivery was spot on
Set up and shown how to use
The lads where very helpful
Best delivery experience ever had
March 27, 2026
Item delivered within the timescale
Item delivered within the timescale. Delivery driver was genuinely helpful and pleasant.
March 20, 2026
Really quick turnaround from ordering…
Really quick turnaround from ordering to delivery and the delivery team was first class really efficient
March 18, 2026
Stair Lift
We had a stair lift and everything was done to perfection they were able to manoeuvre past everything excellent quick service and kept up to date on delivery
March 11, 2026
Reply from Sleepkings
Thank you for your great review.
We’re really pleased to hear everything went smoothly and that the team were able to complete the installation perfectly. It’s good to know the service was quick and that you were kept updated throughout the delivery process.
We truly appreciate your feedback and thank you for choosing us.
Lucky!
I had a delivery slot of between 6pm and 9pm on Saturday night, I knew we would be out from 7 pm, so I declined the slot, and told a woman who rang that it was not suitable, expecting another call to rearrange.
The mattress turned up at 6.30pm totally unexpected, luckily we were still in to accept it!
March 10, 2026
Reply from Sleepkings
Thank you for your review.
We’re sorry for the confusion with the delivery time. This should have been rearranged after you advised that the slot was not suitable, so we understand the frustration. We’re glad you were still in to receive the mattress, but we appreciate that this could have easily caused inconvenience.
Your feedback is important and will be passed on to the delivery team to help improve communication for future deliveries. Thank you for bringing this to our attention.
Fantastic and very professional service…
Fantastic and very professional service
The chaps who installed everything were very courteous and polite. They installed everything perfectly and cleared all packaging leaving the house spotless.
The bed itself is perfect.
Would definitely recommend
March 3, 2026
Reply from Sleepkings
Thank you for your wonderful review.
We’re really pleased to hear you were happy with the service from start to finish. It’s great to know the delivery and installation team were polite, professional, and left everything clean and tidy.
We’re also glad you’re happy with the bed, and we truly appreciate your recommendation. Thank you for choosing Sleepkings.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.