An absolutely brilliant buying experience. This is a business that deserves to be recognised as outstanding. The customer service is second to none and communications are almost immediate, friendly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The stand was very sturdy and well constructed, instructions were clear and easy to follow
Company replied
I bought a hammock and stand. Website easy to navigate with useful info about products (as i've never even sat in a hammock before). Email from boss of company advising 2 separate deliveries. Both ite... See more
Haven’t seen the hammock stand as it was delivered direct as a gift, but I understand it looks good. My only comments re SleepyHammocks is that as I had questions, I wanted to speak to a human, and c... See more
Company replied
Company details
Written by the company
Find a great selection of hand-made hammocks of all shapes, sizes and colours to suit every budget. Free next day delivery!
Contact info
64 Duddingston Row, EH15 3ND, Edinburgh, United Kingdom
- 0131 341 4896
- sales@sleepyhammock.co.uk
- sleepyhammock.co.uk
4.5
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Excellent helpful advice
Excellent helpful advice, good price and great service
May 19, 2017
Unprompted review
Great customer service.
May 19, 2017
Unprompted review
Not too happy with this product..
May 19, 2017
Unprompted review
Reply from SleepyHammock
Hi Morag
I'm sorry to hear that you are not happy with the product. Please can you contact us on sales@sleepyhammock.co.uk and we can try and resolve this for you.
Amazing customer service
Amazing customer service. My email query was returned within the hour and followed up by a phone call.
May 2, 2017
Unprompted review
Advertisement
The product is exactly as described and …
The product is exactly as described and it was delivered quickly - would recommend this company to anyone
May 2, 2017
Unprompted review
Quality products, Prompt delivery & Excellent Customer Service
Good selection of quality products, delivered promptly and excellent customer service, even on public holidays and weekends. Highly recommended.
April 23, 2017
Unprompted review
SleepyHammock outstanding service!
SleepyHammock went out of their way to help me with my order for replacement Globo cushions & cover. I could not recommend them more highly- extremely prompt, helpful & great followup. Thank you
April 21, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.