One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more
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Review summary
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Reviews shaping this summary
Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more
Company replied
Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more
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Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more
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Company details
- Payment Service
- Airline
- Airline Ticket Agency
- Alternative Financial Service
- Flights Search Site
- Travel Agency
Written by the company
Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!
Contact info
Australia
- slicepay.travel
4.7
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's easy quick response no drama very…
It's easy quick response no drama very efficient. I'm looking forward to do it again in the future . recommend it to my whole families its my first time to do this and I'm very satisfied.
Thanks,
Remrose Diocares
June 8, 2026
Reply from Slice Pay
Welcome to the SlicePay family, Remrose! We're so glad your first experience was easy, quick, and drama-free — that's exactly the kind of smooth ride we want every client to have. The fact that you're already recommending us to your whole family means the absolute world to us. We can't wait to welcome them too and to have you back on your next trip!
Flexibility !
June 9, 2026
Reply from Slice Pay
That's exactly what we're here for! One word, but it means everything to us. Thank you for choosing SlicePay and we look forward to keeping that flexibility going for you on every trip ahead!
Reply from Slice Pay
All good and easy — exactly how it should be! Thank you for the kind words. We work hard to keep things simple for every client and it's great to know it's coming through. See you on your next booking with SlicePay!
Customer service was really helpful…
Customer service was really helpful with helping with an issue with my card. I 100 recommend using slice pay . The only thing that i noticed is once you use the service once even if you are done with with your payment plan. It won’t allow you to use it again which is odd. But other than that it was great had an family emergency and was able to take a flight immediately thanks to the service provided.
June 5, 2026
Reply from Slice Pay
First and foremost, we hope your family is doing well — we're so glad SlicePay was able to help you get to where you needed to be during such a difficult time. That truly means everything to us.
Thank you for the 100% recommendation and for the kind words about our customer service team! We're really glad we could sort out the card issue quickly for you.
We also appreciate you flagging the concern about reusing the service after completing a payment plan. That's valuable feedback and something we want to look into further for you. A member of our team will be reaching out to you directly to clarify this and ensure you're able to use SlicePay again without any issues. You shouldn't be missing out on a service you love!
Reply from Slice Pay
As always — and always will be! Thank you for coming back to SlicePay and for continuing to trust us. Clients like you are the reason we keep raising the bar. We can't wait to be part of your next adventure!
Reply from Slice Pay
Great help and good service — that's what we're all about! Thank you for the kind words. We're really glad we could be of help and we look forward to delivering the same experience on your next booking with SlicePay!
Reply from Slice Pay
Understanding our clients while staying professional — that's the balance we always strive for! Thank you for taking a moment to share. It truly motivates our team to keep delivering the same standard every single time. See you again soon at SlicePay!
Nightmare experience with them emailing…
Nightmare experience with them emailing me that they could no longer facilitate the Slice payments and that the tickets would be canceled. Had to go through an agency to find out it was because I was paying for tickets for my parent in-laws who have different name than what's on the provided payment method. What small minded service. Was allowed to finish payments but who knows what would have happened if not for the agency.
March 24, 2026
Reply from Slice Pay
Dear Johnathan,
Thank you for sharing your experience, and we sincerely apologise for the distress and confusion this situation caused you. We completely understand how alarming it must have been to receive a notification about potential ticket cancellation, especially when you were booking for your in-laws.
We acknowledge that the communication around our verification process was not handled as clearly or as compassionately as it should have been. Name discrepancies between the payment method and the passenger details are something we are required to flag for security purposes, however we recognise that this can be a very common and legitimate scenario — such as booking for family members — and our team should have communicated this more transparently and with greater understanding from the outset.
We are glad that the matter was ultimately resolved and that you were able to complete your payments, but we hear you — the experience leading up to that resolution was far from acceptable. Your feedback has been noted and will be used to improve how we handle and communicate similar situations in the future.
A member of our team will be reaching out to you directly to personally follow up and ensure everything is in order. Thank you for your patience and we hope to have the opportunity to restore your confidence in SlicePay.
Regards,
Dylan
Reply from Slice Pay
Easy payments and zero hassle — that's the SlicePay way!
Thank you for the kind words. We work hard to make sure the whole experience is as smooth and stress-free as possible, and it's great to know it delivered for you. See you on your next booking!
Reply from Slice Pay
Being easy to talk to and truly helpful is something we take a lot of pride in — so this really hit home! Thank you for sharing your experience. We never want our clients to feel like they're speaking to a wall, and we're so glad it felt the complete opposite for you. See you on your next booking!
concerned matter,adress promptly.Thank…
concerned matter,adress promptly.Thank you
June 4, 2026
Unprompted review
Reply from Slice Pay
Prompt action on every concern — that's the only way we know how! Thank you for trusting us to handle your matter and for taking the time to share. We're glad we could address things quickly for you and we look forward to being of service again at SlicePay!
The service was easy to use!
The service was easy to use. Staff always responded to my messages regardless of the time zone differences.
May 29, 2026
Unprompted review
Reply from Slice Pay
The world may have different time zones but our commitment to our clients never changes! Thank you so much for recognizing the effort our team puts in to always being available and responsive. Pair that with an easy experience from start to finish and that's exactly what SlicePay is all about. See you on your next booking!
Reply from Slice Pay
Wow — that's high praise and we are truly honoured! We put a lot of heart into making SlicePay the best experience possible for every client, and knowing it's made that kind of impression means everything to us. Thank you and we can't wait to have you back!
I was having issues with my layover…
I was having issues with my layover flight being changed without my knowledge. Thankfully I checked my flight just to make sure. Jenni was so helpful and assured me she would get answers in a timely manner.
June 1, 2026
Unprompted review
Reply from Slice Pay
That must have been such a stressful discovery — we're really glad you spotted it when you did! Jenni will be touched to know her support and assurance made such a difference during what could have been a very worrying situation. At SlicePay, we always want our clients to feel heard and taken care of — and it sounds like she delivered exactly that. Thank you for sharing and we hope your trip goes wonderfully!
Reply from Slice Pay
No confusion, no complications — just the way it should be! Thank you for the kind feedback. We're always working to keep things clear and simple for our clients, and knowing it made a difference for you means a lot. We hope to have you back at SlicePay soon Caroline!
Good and quick responding to any…
Good and quick responding to any questins i had through txts, emailng
May 19, 2026
Reply from Slice Pay
Good and quick — two things we always strive to be! Thank you for reaching out and for trusting SlicePay with your questions. We're glad every message got the fast response it deserved. We hope to assist you again on your next booking!
Very good service
Very good service, the team is very accommodating and very professional, will use this service again
May 18, 2026
Reply from Slice Pay
Very good service delivered by a very dedicated team — thank you for noticing! We put a lot of heart into making every client feel supported and valued, and it's wonderful to know it showed. We look forward to welcoming you back to SlicePay on your next trip!
Good service
May 17, 2026
Reply from Slice Pay
Good service is always the goal — thank you for noticing Marisa! We appreciate you taking the time to share and we look forward to having you with us again at SlicePay!
I would choose SlicePay again and…
I would choose SlicePay again and again. The team is super helpful. Ms. Jenni assisted with a matter with an issue I was having with the airline and kept me updated throughout the entire 2 month waiting period. She was patient and understanding. Every time I would reach out, she would always respond so kindly and ensured me that the team is keeping an eye on it for me. The level of customer service is so hard to find these days. Thank you SlicePay for a wonderful experience.
May 21, 2026
Unprompted review
Reply from Slice Pay
This truly warmed every single one of our hearts — thank you so much for sharing this! Jenni is going to be absolutely thrilled to read this, and honestly, she deserves every word. Keeping you updated, staying patient throughout a two-month process, and making sure you always felt looked after — that's exactly the kind of team member we are so proud to have at SlicePay.
We know how frustrating airline matters can be, and we're so glad Jenni was able to be your constant through it all. Reviews like this remind us of the real difference genuine care can make. Thank you for choosing SlicePay — again and again — and we can't wait to be there for you on your next adventure!
Very supportive team
May 18, 2026
Unprompted review
Reply from Slice Pay
Thank you so much for this Hooman! Having a team that truly supports our clients every step of the way is something we take great pride in at SlicePay. We're really glad you felt that and we can't wait to assist you again soon!
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