Slice pay came to the rescue this year , I couldn’t afford the outfit cost this year for my trip, and I had been suggested slice pay. It meant I could pay the instalments either once per week or... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more
Company replied
Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more
Company replied
Working with Slice was easy and efficient and really helps when you need the airline tickets, but don't have the full budget at the time, having SLICE as an alternative is a great option! Highly Recom... See more
Company replied
Company details
- Payment Service
- Airline
- Airline Ticket Agency
- Alternative Financial Service
- Flights Search Site
- Travel Agency
Written by the company
Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!
Contact info
Australia
- slicepay.travel
4.7
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Slice Pay
Easy payments and zero hassle — that's the SlicePay way!
Thank you for the kind words. We work hard to make sure the whole experience is as smooth and stress-free as possible, and it's great to know it delivered for you. See you on your next booking!
Reply from Slice Pay
Being easy to talk to and truly helpful is something we take a lot of pride in — so this really hit home! Thank you for sharing your experience. We never want our clients to feel like they're speaking to a wall, and we're so glad it felt the complete opposite for you. See you on your next booking!
concerned matter,adress promptly.Thank…
concerned matter,adress promptly.Thank you
June 4, 2026
Unprompted review
Reply from Slice Pay
Prompt action on every concern — that's the only way we know how! Thank you for trusting us to handle your matter and for taking the time to share. We're glad we could address things quickly for you and we look forward to being of service again at SlicePay!
The service was easy to use!
The service was easy to use. Staff always responded to my messages regardless of the time zone differences.
May 29, 2026
Unprompted review
Reply from Slice Pay
The world may have different time zones but our commitment to our clients never changes! Thank you so much for recognizing the effort our team puts in to always being available and responsive. Pair that with an easy experience from start to finish and that's exactly what SlicePay is all about. See you on your next booking!
Reply from Slice Pay
Wow — that's high praise and we are truly honoured! We put a lot of heart into making SlicePay the best experience possible for every client, and knowing it's made that kind of impression means everything to us. Thank you and we can't wait to have you back!
I was having issues with my layover…
I was having issues with my layover flight being changed without my knowledge. Thankfully I checked my flight just to make sure. Jenni was so helpful and assured me she would get answers in a timely manner.
June 1, 2026
Unprompted review
Reply from Slice Pay
That must have been such a stressful discovery — we're really glad you spotted it when you did! Jenni will be touched to know her support and assurance made such a difference during what could have been a very worrying situation. At SlicePay, we always want our clients to feel heard and taken care of — and it sounds like she delivered exactly that. Thank you for sharing and we hope your trip goes wonderfully!
Reply from Slice Pay
No confusion, no complications — just the way it should be! Thank you for the kind feedback. We're always working to keep things clear and simple for our clients, and knowing it made a difference for you means a lot. We hope to have you back at SlicePay soon Caroline!
Good and quick responding to any…
Good and quick responding to any questins i had through txts, emailng
May 19, 2026
Reply from Slice Pay
Good and quick — two things we always strive to be! Thank you for reaching out and for trusting SlicePay with your questions. We're glad every message got the fast response it deserved. We hope to assist you again on your next booking!
Very good service
Very good service, the team is very accommodating and very professional, will use this service again
May 18, 2026
Reply from Slice Pay
Very good service delivered by a very dedicated team — thank you for noticing! We put a lot of heart into making every client feel supported and valued, and it's wonderful to know it showed. We look forward to welcoming you back to SlicePay on your next trip!
Good service
May 17, 2026
Reply from Slice Pay
Good service is always the goal — thank you for noticing Marisa! We appreciate you taking the time to share and we look forward to having you with us again at SlicePay!
I would choose SlicePay again and…
I would choose SlicePay again and again. The team is super helpful. Ms. Jenni assisted with a matter with an issue I was having with the airline and kept me updated throughout the entire 2 month waiting period. She was patient and understanding. Every time I would reach out, she would always respond so kindly and ensured me that the team is keeping an eye on it for me. The level of customer service is so hard to find these days. Thank you SlicePay for a wonderful experience.
May 21, 2026
Unprompted review
Reply from Slice Pay
This truly warmed every single one of our hearts — thank you so much for sharing this! Jenni is going to be absolutely thrilled to read this, and honestly, she deserves every word. Keeping you updated, staying patient throughout a two-month process, and making sure you always felt looked after — that's exactly the kind of team member we are so proud to have at SlicePay.
We know how frustrating airline matters can be, and we're so glad Jenni was able to be your constant through it all. Reviews like this remind us of the real difference genuine care can make. Thank you for choosing SlicePay — again and again — and we can't wait to be there for you on your next adventure!
Very supportive team
May 18, 2026
Unprompted review
Reply from Slice Pay
Thank you so much for this Hooman! Having a team that truly supports our clients every step of the way is something we take great pride in at SlicePay. We're really glad you felt that and we can't wait to assist you again soon!
Reply from Slice Pay
We hear you and we won't let up! Thank you for the kind words. An easy and smooth experience is always the goal at SlicePay, and knowing we delivered that for you means a lot to the whole team. We look forward to serving you again soon!
Reply from Slice Pay
We don't like to keep our clients waiting — so thank you for noticing! Great service delivered quickly is something our team takes real pride in. We appreciate the feedback and can't wait to assist you again soon!
Very Nice service ❤️❤️
May 14, 2026
Reply from Slice Pay
Thank you for this! Behind every nice experience is a team that genuinely cares — and we're so glad that came through for you. SlicePay will always be here whenever you need us. Until next time!
Very very very bad experience specially…
Very very very bad experience specially last payment. Never recommend next time. 👎🏻
May 8, 2026
Reply from Slice Pay
Hi Muhammad, thank you for sharing your feedback — we're sorry to hear your experience with us didn't meet expectations, particularly around your final payment.
We apologize for some confusion during the last stretch of the payment. We will definitely learn from this and will ensure that this feedback will be given to everyone from the team to ensure that the service is improved.
Thanks,
Dylan
Reply from Slice Pay
Easy to use is always the goal! Thank you for sharing — we're really glad the experience felt smooth and straightforward for you. We'll keep making it even better and we hope to have you back with SlicePay again soon!
Everything has been flawless from our…
Everything has been flawless from our travel agent Debbie through to the Slice support team. I would highly recommend them. Communication has been 5*
May 12, 2026
Unprompted review
Reply from Slice Pay
Debbie and the SlicePay support team will absolutely love reading this! When every part of the journey — from your travel agent to our support team — comes together seamlessly, that's when we know we've truly delivered. Thank you for the glowing recommendation and for the 5-star nod to our communication. We can't wait to serve you again!
Very helpful and good customer service…
Very helpful and good customer service excellent.
May 11, 2026
Reply from Slice Pay
Excellent is exactly what we aim for — every single time! Thank you for sharing your experience with us. We're thrilled our team was able to be helpful throughout and we can't wait to assist you again on your next booking.
The excellent communication with fast…
The excellent communication with fast feedback and easy payment arrangements
May 8, 2026
Reply from Slice Pay
This is exactly the standard we hold ourselves to — so thank you for confirming we're on the right track Brenda! Clear communication, quick turnarounds, and payment arrangements that work for you. We're thrilled all three delivered and we can't wait to do it all again on your next trip!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.