Sling TV Reviews 2,596

I have been a customer for about a decade and I got an 11-6 error which means my internet IP address is outside the US. I made sure that my IP address was showing correctly and I have no VPNs installed on my devices. Customer service kept it was my ISP when my ISP changed nothing and has no ads blocking on their router and reset all the devices. Slings network is flagging this a false positive and I asked what IP address is showing up. They told me that there system couldn’t see it which makes no sense because the IP address is trackable and they refused to escalate the issue to another team and told me it was my ISP. I have a feeling they are lying.

Sling Blue advertised Base price-45.99 per month. I used a special-pay for 3 months and get 23.00 off= 137.97 -23.00= 114.99- which I paid for- then I would be billed monthly after that. My account now says I will be charged 137.97 in February. I assume this is my monthly rate now. Sling's posted customer service number is no longer active and I must deal with chat which is no help. I am very disappointed- I want to keep Sling for 45.99 a month-not for 137.97 a month. Watch out if you subscribe.
Edited to add-I looked at the BBB site and the reviews show responses from Sling and claims of refunds.

Terrible customer service, and the app 😡👎🏾

The worst. Agent stopped communicating once I asked about a refund that was promised to me. Will not refund my prorated, after I mistakenly purchased a subscription.

I had canceled my paid service since November last year. However I just discovered on my CC statement I am still being charged. My account was not used since November. I am completed disappointed having to pay 2 months of service. I requested a refund for December 2025 and January 2026. My response was...sorry it is our policy.

Complete stonewalling of customer issues without escalation process makes it easy for customers to find a service that will at least listen to customers. Sling will eventually fold with this type of business model.

Thank you

Went to Sling to cancel my account. Sling couldn’t find an account for me. Sling continued to charge me 60.00 a month. Still fighting their crookedness and trying to get my money back. I don’t like these arrogant people at all.

If I could rate it a 0 star, I would! I've ordered the day ass now for 2 weekends to watch certain football games and after paying for it was told that I was outside the viewing area or blacked out! I feel that a customer should be able to have that information before paying for something they cannot do/use. The games were the ONLY reason that I purchased the pass, so after calling the customer service number that was listed online it said number is out of service)not valid and that I had to contact customer service on. Chat platform. So I did, in the chat with a COMPUTER, not a person I was told that it was non refundable. So later on I figured since I had paid for it I would at least watch a show or movie that I would otherwise not be able to, them found that the app wouldn't allow me to even watch anything that should have been available to me with the "orange pass". I am very very unsatisfied and disappointed and quite frankly MAD, and cannot even speak to customer service about it! So I rate them 0 stars!! Will NOT be recommending I to anyone and further more will lety experience be known to anyone thinking of using the service! 😡

Paid for a one day rental to watch the Oregon-Indiana game but that didn't work out so I decided to watch a movie. So many freaking adds I will never pay for Sling again. Just awful as you try to advance the movie but Sling makes you watch ALL of the commercials. ALSO, kept getting a notice that there were too many devices using Sling when it was my wife watching one thing on the TV and me on my PC.

Worse support service. They only tell you to turn off the TV then they cut the communication. There is no phone number. Roku gives you an old number which has been disconnected! Stay away

Sling TV charged us for $50.76 for Orange Pass which we did NOT AUTHORIZE! We authorized a $5.39 for a one day pass. When we were made aware of the overcharge, we found there is NO WAY TO CONTACT THEM! Chat bot only! Do not trust Sling TV and their ads for one day pass, weekend pass, etc. They will overcharged you with unauthorized charges with no way to remedy it. I have contacted bank and contested charges. DO NOT TRUST SLING TV!!!!! They are thieves.

If I could give it zero Stars I would. I have been trying to fix my issue for 2 hours. I tried everything the chat recommended and nothing worked. I cannot speak to an agent and will not be renewing this plan. I paid two days ago and it is saying that I have not paid.

I WOULD GIVE NO STARS IF POSSIBLE. I WAS OFFERED BLUE AND ORANGE HALF OFF. SIGNED UP AND CHARGED FOR IT BUT NEVER GOT IT. I SIGNED UP VIA MY SLING ACCOUNT AND WAS TOLD THAT ALTHOUGH I WAS CHARGED I CANT HAVE THAT OPTION AS I HAVE CREATED AN ACCOUNT. STAY AWAY.

There’s More than one reason they offer slightly cheaper service than the other streaming live TV services. Originally, I thought it was just because you couldn’t get live network television. But it also turns out you can’t stream more than one screen at a time on any of the orange channels. So when my son and I both tried to watch a football game on ESPN on separate devices since I was out of town, it kept kicking one of us out. for the extra $15 a month it is well worth switching to another service where you can get network television and stream multiple devices at the same time. 

They don’t post updated shows - they are so far behind! Switch to peacock for a way cheaper way to watch updated shows! Especially shows from Bravo TV

Purchased Sling pass to watch the Rose Bowl Football game. Audio was horrible and got worse every quarter. I contacted Sling Chat several times during the Rose Bowl and did not receive a response. After the Rose Bowl I requested a refund. I did not receive assistance, just a lot of bad AI responses. No customer service to address lack of audio affecting customers. Sling pass sucked. In addition, the movies/tv with pass were 30 plus years old with limited selection. Sling pass lacks access to current entertainment. No Customer Service with Sling via chat.

So bad so sad bye bye SLING what a piece of crap

I would advise not using their services you will get double charged plus there is no customer service to resolve issues so if you use them it's a big risk should be shut down the worst experience!!!!

Sling is a scam. And has terrible customer service. On 10/25 | purchased a football game for 4.99. At my ailing father’s house for him. I did not join sling. I cannot access an account. I now have charges on my credit card for 11/01 of $50.99, 11/04 of 13.53 and 12/1 $65.99.
I asked for a refund. They stated they clearly could see I had not accessed any streaming or used my account but would not credit for all charges. You cannot reach anyone to talk to on the phone.

I really enjoy sling! Really enjoy A$E

Complete scam. They offered a 4.99 one day pass. They changed me over $75. They fail to mention that the $4.99 one day pass signs you up for the $25 basic plan as well as the $45 orange plan plus the $4.99. And of course it is a $70 recurring fee that you aren't able to cancel. Customer service will hang up on you and you can't cancel online because the cancel button is forever grayed out. How are they allowed to stay in business?