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Slipsshop.dk Reviews 43

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TrustScore 3.5 out of 5

3.3

Fashion Accessories Store
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Company details

  1. Fashion Accessories Store

Written by the company

Slipsshop.dk | Manchetknappershop.dk | Butterfliesshop.dk | Bukseselershop.dk | Boxershortsshop.dk

Contact info

3.3

Average

TrustScore 3.5 out of 5

43 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My order didn't arrive at all

My order didn't arrive at all, not even 1month after the expected date (06/10/2023) and they won't give me a refund.
This site doesn't offer ANY way to track your shipment, just the fact that they have "sent it to you", so they'll claim that the order was sent but you'll have no way to track it.
Such a scam

November 14, 2023
Unprompted review
Slipsshop.dk logo

Reply from Slipsshop.dk

Good day,

Thank you for your review. I am sorry to hear you have not received the order. Have you emailed us directly as well? Do you have an order number, so we can check for you?

This sounds not like something we would do. We always find a solution.

Please send us an email to info(at)slipsshop.dk.

Thank you.

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Rated 1 out of 5 stars

Delivery time was twice as long as they…

Delivery time was twice as long as they claimed, the package came too late so I don't need it anymore.

May 15, 2023
Unprompted review
Slipsshop.dk logo

Reply from Slipsshop.dk

Good Morning,

Thank you for your review. I am sorry to hear the order arrived to late. I think it has to do with the local post service. We have sent it to you in time. Sometime orders delay because of strikes. Again I apologise for this circumstances. Hopefully we can help ou better in the future.

Rated 1 out of 5 stars

Their web page won't show negative feedback

Their web page won't let negative comments get trough.
I orded in good time and got the wrong color. I sent an email spesifiing that I needed it before Christmas, and was asked to return so that they would send a new one right away. Didn't get it in time (used 11 days, 7 work days instead of the promised 3-5 work days)
But the biggest problem is that the comments I have tried to publish on there side won't go through, giving new costumers the wrong impression of them.

January 9, 2021
Unprompted review
Slipsshop.dk logo

Reply from Slipsshop.dk

Good Morning Karoline,

Thank you for your review. I am sorry to hear you have waited so long for your order. I think it has to do with the Danish Post as well as the Holiday season and the Corona restrictions.

We have done what we could to deliver you your order in time. I am really sorry.

Have you already sent us an email before with your order number?

Can you please let us know the order number and maybe send us an email with the email address you have placed a review with, because we cannot find a review with your name? There must be a mistake here. I am sorry?

We are looking forward to your email, so we can help you further.

I am sorry we give you a wrong idea of our customer service, we try our ebst to help our customers the best we can.

Thank you in advance.
Hopefully we can help you again.

Kind regards,

Slipsshop.dk

Rated 1 out of 5 stars

DON'T BUY HERE!

DON'T BUY HERE!
I ordered a handkerchief/pocket square (with some other stuff) and got the wrong 1.
After getting in touch with this company they said they would send me a new 1 in time for when i needed it.
I DIDN'T GET IT IN TIME, and now have no need for it.
But they won't refund me the money for the item i have no need, because they want me 2 send it back first. which would cost me the same (if not more) to return. So now i've payed for an item i have no need or can't get a refund from.
So unless you potentionally wanna end in the same situation, don't buy anything here.

July 7, 2019
Unprompted review
Slipsshop.dk logo

Reply from Slipsshop.dk

Good Morning,

Thank you for your review. I am sorry to read your review. This does not sound like our way of handling complaints from our customers.

Hopefully you want to give us a new change in the future to make it better? We can find a solution for your bad experience if you send us an e-mail before you place a new order. Please contact us via info(at)slipshop.dk.

I am sorry for this late reaction, we never knew of the excisting of this Trustpilot-page with reviews.

Try to make it better for all of our Danish customers!

Have a great weekend!

Greetings from,

Slipsshop.dk

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