Smallburn Cottages Reviews 140

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location of the properties, highlighting their proximity to beaches, pubs, and various attractions, making them ideal for exploring the area. People frequently commend the high quality of the accommodations, noting the comfortable beds, luxurious furnishings, and well-equipped kitchens. The facilities are often described as immaculate, spacious, and well-maintained, contributing to a comfortable and enjoyable stay for many. Some people also felt that while the properties were of a very good standard, certain aspects like bed and sofa comfort, the inclusion of a BBQ, or a specific landscape view could be improved to achieve a five-star rating.

What people talk about most

Location

Customers consistently note positive experiences with location. Reviewers frequently highlight the beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high standard of the... See more

Facilities

Clients share positive opinions on facilities, highlighting the spacious and well-equipped kitchens,... See more

Holidays

Consumers consistently find holidays to be a positive experience. Many reviewers express their eagerness to... See more

Based on these reviews

Rated 5 out of 5 stars

Lovely cottage in a good location. It sleeps 6 comfortably and is very well kitted out. Additional touches such as a welcome pack of tea, coffee, milk and biscuits as well as a Christmas gift and a Ch... See more

Rated 5 out of 5 stars

The cottage is spacious, yet cosy, well maintained and immaculate. The communication is excellent and Maureen does everything possible to make sure that the stay goes well. We have recommended your... See more

Rated 5 out of 5 stars

We had a wonderful stay at Ingram. Great location and very comfortable property. Very tastefully furnished. Beds very comfortable and towels and bedding luxurious. Garden lovely and very easy... See more

Rated 5 out of 5 stars

Our second visit to this lovely dog friendly, spacious and luxurious holiday home. Scrupulously clean with everything you need for the perfect stay. We like to cook and the kitchen is well equipped... See more


Company details

  1. Self-Catering Accommodation
  2. Pet-Friendly Accommodation

Written by the company

Our award-winning cottages provide the perfect base to explore to stunning county of Northumberland. With fully equiped kitchens, high-speed WiFi, and furnished to the highest standard, we're sure you'll want to re-book as soon as you leave.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

The Arches - A Truly 5 Star House

The Arches is truly a 5 star house. We usually use Premier Cottages as their standard is always very high, but they didn't have accommodation in the High Newton/Low Newton area, and I am so glad that we found The Arches. Our family have spent a wonderful week there. The accommodation was excellent in every way - it was spotlessly clean and the fact that each bedroom had its own bathroom made it perfect for our family of my wife and I, our son and daughter-in-law and two granddaughters. We were slightly concerned that there wasn't a garden, and although it stated in the literature that the house was dog-friendly (and this was one of the reasons for booking) we were worried that there would be nowhere for the dog to be outside. That did not prove to be a problem as the gravelled area at the front of the house was perfect for the dog, and in any case the beach is only a 5 minute walk away. Another perfect thing about the house is that its next-door-neighbour is The Joiners Arms and we spent a good few afternoons sitting outside the pub enjoying a drink after our long walks. The food there is also excellent and cannot be recommended highly enough (especially the take-away fish and chips).

April 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Perfect for a relaxing stay by the sea

Smallburn cottage was perfect for a relaxing stay in Embleton, comfortable, extremely clean & well equipped, the beds were more comfortable than we have at home!
The only thing that would have improved our stay would have been a fenced area around the seating as our rather athletic new dog was able to jump over the low part of wall in rear garden but that is all.
Will certainly stay again & will recommend to our friends, thank you for a very enjoyable stay.

April 3, 2022
Unprompted review
Rated 5 out of 5 stars

First class, second visit in 4 months

Our second visit to The Arches, because it’s so good. First class quality holiday home, warm, 3 luxury bathrooms, top quality furniture/ bedding and spotlessly clean, great kitchen and in a perfect location for walking the coastline and next to 2 Pubs
The Joiners Arms next door, our experience of the food last November was not good in fact it was terrible, maybe just a poor chef that day, but we avoided it this time and walked 5 mins down to the beach to the Ship at Newton by the sea, great food and local beer, great staff although a little expensive for the size is fish and meat portions, but very nice indeed.
The Jolly Fisherman at Craster was the best food and value, we walked 3 miles along the coastal path and beach and booked a taxi back as it was evening.
Don’t miss out on staying at the Arches, you’ll be hard pushed to find a better quality holiday home, no views but if you’re out and about all day the thought of returning here makes up for that.

February 19, 2022
Unprompted review
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Reply from Smallburn Cottages

Hi Brian, Thank you so much for taking the time to review your stay. It is hugely appreciated. We're delighted you had a wonderful time and look forward to welcoming you again in the future. Your review of the local restaurants provides great insight to our guests so thank you for that too. With best wishes,
Jack

Rated 5 out of 5 stars

Absolutely beautiful cottage

Absolutely beautiful cottage, with a perfect garden for the doggies too.

It’s perfectly located and we certainly wouldn’t change a thing…..

Maureen, the owner was brilliant about a very minor confusion and she went above and beyond what she needed to do / thanks for that, it went along away though it really wasn’t necessary.

We shall definitely be returning in February 2023 for a week and I’ll be looking to secure a booking very soon.

January 26, 2022
Unprompted review
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Reply from Smallburn Cottages

Dear Anna,
Thank you so much for your review. It's fair to say that we were mortified by the slight mix-up. Thank you so much for your understanding and your humour. We're so pleased you enjoyed your stay. The 2023 dates have now been launched to the site if you wanted to re-book.
With very best wishes,
Jack

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Rated 5 out of 5 stars

Second visit to The Arches perfect in…

Second visit to The Arches perfect in every way once again. Cannot recommend this place enough. Maureen is a fantastic host. Cannot wait to return for our third visit very soon and hopefully many more to come.
Thank you Maureen and team xx

January 22, 2022
Unprompted review
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Reply from Smallburn Cottages

Dear Bev,
Thank you so much for your review and for being one of our most loyal customers. It means so much to us to see you return each time.
With very best wishes,
Jack

Rated 5 out of 5 stars

This a beautiful cottage in a great…

This a beautiful cottage in a great location, hosts could not be anymore helpful.

Well worth a visit and we will be back

January 8, 2022
Unprompted review
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Reply from Smallburn Cottages

Hi Helen,
Thank you for your review. It was wonderful to welcome you and we look forward to welcoming you in the future.
Best wishes,
Jack

Rated 5 out of 5 stars

The Arches is great!

I cannot recomend The Arches highly enough. It is very well positioned, the accomodation is imaculate and has everything needed for a great holiday. We appreciated the lovely Christmas decorations, and enjoyed our Christmas break very much.

December 30, 2021
Unprompted review
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Reply from Smallburn Cottages

Hi Barbara,
We're so pleased you enjoyed your Christmas break. Christmas in Northumberland is a very special place to be. We'd be delighted to welcome you again in the future and wish you all the best for 2022.
Jack

Rated 5 out of 5 stars

The house is beautiful a true home from…

The house is beautiful a true home from home. Lovely furnishings and exceptionally clean. It's position in the village is great for either just staying local and walking and relaxing or visiting other places of interest. Will definitely recommend and return.

December 4, 2021
Unprompted review
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Reply from Smallburn Cottages

Hi Helen,
Thank you so much for your kind words. We're so please you enjoyed your stay and look forward to welcoming you again in the future.
Best wishes,
Jack

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Rated 5 out of 5 stars

Great accommodation in a convenient location

Lynecroft is a very well appointed bungalow which suited our family of 5 adults, a toddler and 2 dogs perfectly. The location is great for visiting many nearby local beaches and some excellent places to enjoy the local cuisine. Highly recommended!

November 14, 2021
Unprompted review
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Reply from Smallburn Cottages

Hi Janette,
5 adults, a toddler and a dog really is what Lynecroft was always designed to accommodate with space to spare. I'm so pleased therefore that it was the perfect place from which to base yourselves. Thank you for your review. We'd be delighted to welcome you again in the future.
Best wishes,
Jack

Rated 5 out of 5 stars

Amazing stay once again

Absolutely the most comfortable house I have ever stayed in .This is our second visit to The Arches and I will certainly be returning again .My Mum and Dad had a fabulous stay and My Dad said he did not want to leave 😊
The layout of the house is fabulous and love the fact there is three bathrooms .Private space for all the family .Its also very well cared for and super clean and cosy warm.
Will be returning again next year .

November 9, 2021
Unprompted review
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Reply from Smallburn Cottages

Catherine, Thanks so much for your review. We're so pleased you and your family enjoyed your stay. We look forward to welcoming you again next year!

Rated 5 out of 5 stars

The Arches, Newton by the Sea

The Arches is the best holiday cottage we have ever stopped in. Perfect location for fabulous beaches, castles and walks. Lovely quiet village. Accommodation finished to a very high standard.

August 22, 2021
Unprompted review
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Reply from Smallburn Cottages

Praise indeed! Thank you so much for this review. We're so pleased you enjoyed your stay and look forward to welcoming you again in the future.
Our very best wishes,
Jack, Maureen and the rest of the team.

Rated 5 out of 5 stars

Super holiday cottage in outstanding coastal location

The Arches is a first-class holiday cottage in a wonderful location on the Northumberland coast. There are two beautiful beaches (and two good pubs!) within easy walking distance and Newton-by-the-Sea makes a great base for exploring the region, with Alnwick (and the supermarket) only a twenty minute drive away.
The house itself is very well-equipped, especially in the kitchen - it is super clean, with comfortable beds, luxurious bathrooms and a fantastic space for eating outdoors when the sun shines (as it did for us). My truculent children appreciated the fast wi-fi and the big screen! We felt very well-looked after and that if we had had any problems (we didn't!) they would have been sorted quickly.

August 5, 2021
Unprompted review
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Reply from Smallburn Cottages

Hi Jenny, Thank you so much for your review. I'm so pleased you enjoyed your stay. We look forward to welcoming you again in the future!

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Rated 5 out of 5 stars

Fantastic cottage

Fantastic cottage. Immaculately clean, an amazing location and all the facilities you would need. We will be back!

July 17, 2021
Unprompted review
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Reply from Smallburn Cottages

We're so please you enjoyed your stay, Anuj. We look forward to welcoming you again!

Rated 5 out of 5 stars

Very much enjoyed our stay at smallburn…

Very much enjoyed our stay at smallburn lynecroft. Kitchen was well equipped and whole house very clean and well done. Garden was lovely to sit in. Happy to recommend highly
Lindsey

July 12, 2021
Unprompted review
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Reply from Smallburn Cottages

Hi Lindsey, I'm so pleased you enjoyed staying at Lynecroft. Thank you for your very kind review. Our very best wishes to you and your family.

Rated 5 out of 5 stars

This cottage was lovely

This cottage was lovely. Really clean and extremely well equipped. Close to the hotel for food and drink and it was a great walk to the beach which is beautiful. Cottage really well positioned for exploring the stunning area. We would certainly stay again!

May 30, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding property on the beautiful…

Outstanding property on the beautiful Northumbrian coast.
The cottage is extremely comfortable with a fabulous garden. I have no hesitation in recommending this cottage. I have already booked again.
David

May 18, 2021
Unprompted review
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Reply from Smallburn Cottages

Hi David,
Thank you ever so much for this review and indeed for being the first review for us on TrustPilot. I'm delighted you enjoyed your stay and look forward to seeing you again in a couple of months.
Wish very best wishes,
Jack

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