Smart Mortgages Reviews 

48
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely helpful, patient, and deeply knowledgeable, ensuring that questions are thoroughly answered. Many consumers mention that meeting with the team helps settle all nerves, particularly for anxious first-time buyers. People note that the overall service is remarkably efficient, turning a complicated process into a smooth journey. Communication is frequently described as exceptional, with consumers deeply appreciating prompt replies and continuous updates at every stage. Reviewers emphasize that advisors go above and beyond to secure the best possible deals, making interactions entirely reassuring.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Service

Users describe positive interactions with service, highlighting professional and efficient mortgage advisors... See more

Customer service

People report positive experiences with customer_service, highlighting exceptional communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have dealt with Aaron and he has been nothing short of fantastic. Having previously spoke with another mortgage advisor who advised pretty quickly she couldn’t help I searched social media and foun... See more

Rated 5 out of 5 stars

Aaron has been fantastic from start to finish. He secured us a great mortgage and later helped us remortgage at the best possible rate, even when the circumstances made it far from straightforward. Hi... See more

Rated 5 out of 5 stars

When we moved to Derry and started looking for a home our experience was made so easy because of Aaron and The Smart Mortgages team. Literally had our mortgage sorted within hours, not only that he he... See more

Rated 5 out of 5 stars

Aaron was fantastic to deal with, entire process straight forward and everything explained start to finish. Once offer was accepted on house Mortgage secured all within 4 days from sending across docu... See more


Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

Smart Mortgages is an FCA-authorised mortgage broker based in Northern Ireland, helping clients across the UK. We provide clear, expert mortgage advice for first-time buyers, home movers, landlords, and self-employed clients. We specialise in complex cases, including limited company directors, foreign income, buy-to-let, remortgages, and high-value lending. From first enquiry to completion, we make the process simple and stress-free. 📞 Make it a Summer of Smart Mortgages – expert advice, tailored to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with Joel as our mortgage broker from Smart Mortgages. From start to finish, he was professional, knowledgeable, and incredibly supportive throughout the whole process. He took the time to explain everything clearly, answered all our questions promptly, and made what could have been a stressful experience feel straightforward and manageable.

Joel worked hard to find us the best mortgage option and kept us updated every step of the way. His attention to detail, patience, and dedication really stood out, and we always felt like we were in safe hands.

We would highly recommend Joel to anyone looking for a reliable and trustworthy mortgage broker. Thanks again for all your help!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage

"We cannot recommend Edwin highly enough! He was fantastic from start to finish, making the entire process seamless and stress-free. Edwin handled everything—from securing our mortgage to sorting our life insurance—and even liaised directly with the solicitors on our behalf. He was always on hand to answer questions and kept us fully informed throughout. If you're unsure where to start, get in touch with Edwin;– Jason and Laura"

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We had a fantastic experience working with Joel at Smart Mortgages. He was incredibly professional and made the entire mortgage application process seamless. His speed and efficiency took all the stress out of the situation. We are so grateful for his help and highly recommend his services!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from John at Smart Mortgages

I had a great experience working with Smart Mortgages, especially John. He was professional, responsive, and made the entire process clear and straightforward from start to finish. He took the time to explain everything in detail and ensured I was comfortable with each step. I would highly recommend their services to anyone looking for reliable mortgage advice.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

First Class Service

Aaron was fantastic to deal with, entire process straight forward and everything explained start to finish. Once offer was accepted on house Mortgage secured all within 4 days from sending across documents for submission, could not beleive it. Great service with clear concise advise at all times.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very well explained

Very well explained. They took us through everything detail and were quick to process and schedule things. Joel was very lovely and efficient.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

My mortage application

John at Smart mortages made this process very smooth and easy.

A great mortage broker that try their very best for you every step of way.

I would highly reconmend their services to anyone looking to buy a home.

April 28, 2026
Unprompted review
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Rated 5 out of 5 stars

We have used smart mortgages for many…

We have used smart mortgages for many years and have always received excellent service. Aaron is consistently helpful, approachable and extremely knowledgeable about all aspects of mortgaging. Nothing is ever a bother, and the level of support provided is outstanding. Top class service as always. Thank you Aaron

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Joel enough as a…

I can’t recommend Joel enough as a mortgage advisor!From the start to finish, he made the whole process incredibly smooth, quick, and completely stress-free .He was always available to answer our call and questions, explained everything clearly, and guided me through each step professionally. Thanks again Joel. Thank from Lee and Rachel

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Remortgage process made easy

I went to smart mortgages regarding a remortgage. Edwin was a great help in getting me a remortgage. He made the whole process easy and worry free. He got the best deal for me and answered any queries I had. I would definitely recommend smart mortgages and Edwin for mortgage advice. Thank you

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

HIGHLY recommend!!

Would HIGHLY recommend Smart Mortgages and John Duffy. We were very anxious first-time buyers, and meeting with John really helped settle all our nerves and concerns. He made the whole process feel so easy, was incredibly reassuring and just very calm throughout. Our only regret is not going to him sooner!!

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend - thanks Joel

Joel was a great help. He took time to understand my position and was fully flexible to revise his advice as my situation changed. Would highly recommend - these guys know their stuff.

April 11, 2026
Unprompted review
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