Smartclearvision Reviews 139

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that refurbished items appear brand new and function perfectly. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their items within 24-48 hours. Reviewers also appreciate the helpful and polite staff, who are commended for their excellent communication and customer care. However, some customers experienced issues with delivery, including problems with booking arrangements and refusal to leave items with neighbors. A few other people also felt that the products arrived damaged or with missing parts, such as screws for TV stands.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Service

Users describe positive interactions with service, highlighting its top-class, friendly, and efficient... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the helpfulness and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers received products in excellent condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EXCEEDED EXPECTATIONS Louise from the company phoned to let me know when the tv would arrive - with the bad weather delivery delayed and they were great in keeping me advised .Their new delivery drive... See more

Rated 5 out of 5 stars

When I wanted a new television, this company stood out amongst all the others. There service, quality and care was second to none. There product knowledge was very impressive. I shall be going bac... See more

Rated 5 out of 5 stars

Had some issues with the delivery of my item due to me being on holiday and the delivery company not receiving my response. Smart clear vision called me straight away to try and resolve this. Would re... See more

Company replied

Rated 5 out of 5 stars

Cust serv called night b4 to confirm deleivery time. I asked for a call from courier before hand which was kindly arranged. Quick, friendly service, reccommended. Ta


Company details

  1. Electronics Store

Written by the company

We have more than 20 years in the Graded stock and returns industry, this means we have build a large infrastructure and client base to give you access to products at greatly reduced prices. We may not be the cheapest in our industry but we do want o give you the best quality at a eye watering discount against RRP All of our Products come with a guarantee and will always do everything to make your experience smooth and wanting to come back again and again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend! The owners of smart clear vision were brilliant, friendly and super helpful. I will definitely be using them again.

April 19, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was skeptical at first but now I am…

I was skeptical at first but now I am convinced, one of the best purchases I have ever made for a tv. The price was ridiculously low and i felt been rated a grade B it was going to be in a bad condition, oh was I wrong. It was almost mint, I peeled of the new nylon wrapper myself at the buttom of the tv. Very minor not noticeable scuffs. Couldn't be happier. Came with two remotes and the feets. Best buy ever . And delivery was in two days which is great. Also the delivery driver was helpful in setting it up. Thumbs up ash.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Been about 4 days so far everything is all good, im really happy with my order and price tv looks amazing, delivery guy also very helpful and social. :)

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, good range of products at great prices. Communication was excellent. Highly recommend and would use again in the future.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a 55’ tv

Purchased a 55’ tv, was delivered the next day. Staff were helpful, delivery driver kept me up to date on arrival times. Would definitely use a again

January 26, 2026
Advertisement
Rated 5 out of 5 stars

Great! I recomend it 🤗👏

Hi there. First time I use smart clear and I have to say that the delivery was fast . The tv came in great condition . Also I donw a mistake as I haven’t notice that I bought the tv without the stand leg but they were very supportive and very good service . 5 stars. Very happy with my purchase!

January 26, 2026
Advertisement
Rated 1 out of 5 stars

I placed an order for a TV by error

I placed an order for a TV by error. Realised I didn't actually need a TV. As I had a previous one on order through Amazon. No more than 60 minuets after placing this order. I requested the order be cancelled. This happened very late at night. Only 60 minuets elapsed, and I got an email from smartclearvision. Informing me the order couldn't be cancelled. This can not be legal. It certainly isn't ethical. Beware.

January 26, 2026
Unprompted review
Smartclearvision logo

Reply from Smartclearvision

Richard's order was received at 1.50am, and about an hour after that an email asking to cancel. No email was sent refusing this as the office was not manned at this time. As soon as we opened this morning at 8am the order was cancelled and also refunded in full

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, and good service. The originally ordered monitor was found to be faulty on inspection (by them prior to shipping) and they arranged a switch to a similar one with no fuss.

January 9, 2026
Rated 5 out of 5 stars

Impressive

I am honestly blown away by the service and the product received. A refurbished TV but operates brand new, looks brand new. And the service! Wow really happy. Thank you so much!

January 6, 2026
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look