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Rated 4 out of 5 stars

Have made several purchases of the FFP2 masks and found them comfortable and fairly well sealing however the nose wire breaks after a few weeks and washes which then ruins the seal, especially if you... See more

Company replied

Rated 5 out of 5 stars

I was thrilled with the outstanding service provided by SmartCover (Alvin Mathew) Thank you very much.

Rated 4 out of 5 stars

Ordered earplugs but they didn't arrive after almost a month so I had contact with customer support. At first the support wasn't very helpful but at second contact I was helped adequately. Most likel... See more

Company replied

Rated 4 out of 5 stars

So the latest smart cover masks are more comfortable and fit better. We have found the original ones with the white linening not to fit properly on faces and they slip down on peoples faces to easily... See more

Company replied

Company details

  1. Fashion Accessories Store

About SmartCover

Written by the company

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About Smartcover

Great solutions to everyday problems. Sleep, travel, study, productivity, and health. We got you covered.
As you continue to choose SmartCover you’ll continue to make a difference in the lives of individuals around the globe. We are conscious of the people and communities they strive to serve and seek to give back in unique and creative ways.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Face Masks

I have purchased face masks several times from SmartCover and have found them a very professional company to deal with. The face masks are excellent and are very high quality, I would recommend these masks to everyone. Thank you SmartCover

December 18, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Thank you Barbara for your review, I'm so glad to hear that our masks are working well for you!

I'll be sure to pass on your feedback about the quality of our products and service. Thank you again, it's always great when we get positive reviews like this one!

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quality products 🤗🤗

December 18, 2021
Unprompted review
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Reply from SmartCover

Thanks for the review Laura! We're so glad you had a great experience shopping with us.

We pride ourselves on our customer service and are happy to hear that it was helpful in meeting your needs. Thank you for mentioning the tracking link, we take every measure possible to ensure our customers have peace of mind when they order from SmartCover :)

Rated 5 out of 5 stars

great experience shopping here

great experience shopping here, customer service is friendly, helpful and quick. product arrived without damage and a tracking link was sent:)

December 18, 2021
Unprompted review
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Reply from SmartCover

Hi Laura, thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Excellent masks and service

Excellent masks, great customer service. Superb responsiveness from Angelo in particular.

December 18, 2021
Unprompted review
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Reply from SmartCover

Thank you for the review John. I'm glad to hear that Angelo was able to help with your order and that you're happy with the masks!

Rated 5 out of 5 stars

The very best face mask!

Comfortable over long periods, perfect fit, and above all, keeps you safe. I highly recommend these face masks.

December 18, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Thank you so much for your review Helen, I'm glad to hear that SmartCover has met all of your needs.

We're always working on adding new features and improving the ones we have, if there's anything you think would make our product more useful please let us know!

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Rated 5 out of 5 stars

This is the most comfortable mask I’ve…

This is the most comfortable mask I’ve used so far and with the most protection.
I ordered two items but only one arrived. After leaving a message about this I received a very prompt response. Very apologetic & promised to send me the item by return of post. The item arrived ahead of time which was great. I also had a follow up email to check all was well. I’m most impressed with the quick response & the professional service I received. Thoroughly recommend. M G

December 18, 2021
Unprompted review
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Reply from SmartCover

Thanks for your feedback on our new product, Mo. We're so glad you like it! Looking forward on hearing from you again soon!

Rated 5 out of 5 stars

More excellent masks.

More excellent masks - the only comfortable ones I have. Delivery was delayed, but the Smartcover support responded instantly and kept me informed until despatch, Thank you.

December 17, 2021
Unprompted review
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Reply from SmartCover

Thank you for taking the time to review SmartCover Margaret. It's great to hear that our masks are working well for you and that they're comfortable enough to wear.

I'm sorry about the delay in shipping, but I'm glad we were able to keep you updated on your order until it was delivered! We'll be sure to pass your feedback onto our team so that we can continue making improvements. Thank you again for reaching out and have a wonderful day!

Rated 5 out of 5 stars

Comfortable to wear

Comfortable to wear
I have been using the masks for almost 9 months and needed new ones. Easy to order.

December 15, 2021
Unprompted review
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Reply from SmartCover

Hello Philippa, Thank you for your recent order of SmartCover masks. We're glad to hear they were comfortable and easy to use! Stay safe and healthy!

Rated 5 out of 5 stars

Great products and great customer service

As well as providing excellent, high quality protective masks, which are invaluable at present, Smartcover also provide excellent customer service. I raised a concern because I had made a small mistake in completing my order and they got back to me in less than a day at the weekend to confirm that there would be no problem with processing my order.

December 12, 2021
Unprompted review
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Reply from SmartCover

Hello Richard, Thank you for taking the time to provide your feedback Richard. I'm glad that you are happy with both our product and service! Looking forward on hearing from you in the future!

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Rated 4 out of 5 stars

Delivery delays, l have updated my last review due to the customer care response and the fair offer of 25% discount and 75%reduction if order not received by the end of the week this is fair

You told me order was being packaged and ready for shipping,that was two weeks ago!
Your customers service is not what you
Claim,this is a repeat order, ffp2 mask excellent

December 10, 2021
Unprompted review
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Reply from SmartCover

Hi John, we would like to apologize for the negative experience you’ve had in purchasing the product. Our support team has reached out to you via email. We look forward to speaking with you. Have a great day!

Rated 5 out of 5 stars

Very pleased with my FFP2 mask & got…

Very pleased with my FFP2 mask & got helpful & speedy advice when I enquired about washing it...thank you

December 9, 2021
Unprompted review
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Reply from SmartCover

Hi Caroline, we are happy we were able to help you on your inquiry. We look forward on hearing from you again soon! Stay safe and healthy :)

Rated 5 out of 5 stars

Most comfortable masks ever

Most comfortable masks ever. I wear them all day long at work, no problem and feeling safe! PS They look smart too.

December 5, 2021
Unprompted review
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Reply from SmartCover

Hi Per Forsström, Thank you for taking the time to review SmartCover. I'm so glad that you are enjoying your masks! We put a lot of thought into making them comfortable, stylish and safe--I'm happy to hear they're meeting all three criteria. Thank you again for sharing your experience with us!

Rated 5 out of 5 stars

Congrats SmartCover: Great product, great service!

I have ordered The SmartCover 3-Layer at least 2 times and then ordered the FFP2 reusable mask recently last Oct, and re-ordered to take advantage of the Black Friday savings.
I echo what so many other customers have said. Either mask is light, comfortable and very breathable. I wear no other masks and have given several as gifts to special friends. They have all been pleased with the quality and comfort. Having to take the train last September, I was apprehensive about wearing a mask for 5 hours (except eating/drinking.) I was so pleased to have these masks. (I would have been upset if I wore those horrid blue medical masks, They gape at the sides, can only be worn max. for 4 hrs. & uncomfortable on the skin.) In addition, the customer service at SmartCover is exemplary; their response time is excellent - often 24 hours although they state 24-72 hours.

December 3, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Hi Elizabeth, Thank you for your review. I'm so glad to hear that you're enjoying the SmartCover 3-Layer and FFP2 reusable masks.

I want to let you know that we really appreciate your feedback and support--we love hearing from our customers! If there's anything else we can do for you or any friends who might be interested in our products, please don't hesitate to reach out :)

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Rated 5 out of 5 stars

Best masks I have found

I have found smart cover a very easy company to deal with. Their masks are the best ones I have found, very comfortable and easy to adjust do they fit well. I would definitely buy them again

December 2, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Thank you for your feedback, Mrs. Heather! I'm glad to hear that you found our masks easy to adjust and comfortable--that's what we're going for! And thank you again for taking the time to share your experience with us.

Rated 5 out of 5 stars

great masks great service.

great masks great service.
comfortable and no misting of specs ( just put specs over the top edge!)

November 30, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Hi J! We're so glad to hear that our masks are working great for you. We're always looking for ways to improve the quality of our products. We appreciate your input!

Rated 5 out of 5 stars

5 star service

5 star service. Very happy with my purchase last year of the 3 layered face mask and wanted to purchase more. However I was unable to select a UK delivery so emailed Smart cover to enquire if still available in UK. I received a very quick polite response and the issue was resolved immediately and my order already on its way. I really cannot fault the service, I rarely give the full 5 stars but this is truly deserved. Thank you

November 29, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Thank you for taking the time to leave a review, Ann. We're so glad that your experience with SmartCover has been such an enjoyable one!

We aim to provide our customers with excellent service and great products--it's wonderful that we were able to do both in this case. Thank you again for your purchase and I hope you enjoy the mask!

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Rated 5 out of 5 stars

Some of the most comfortable masks

Some of the most comfortable masks

I have already ordered three times from this provider. Their masks protect and are extremely comfortable to wear even for a long time. If you have any issues their customer attention will contact you promptly.
Thanks SmartCover

November 29, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Hi Efimia, Thank you for taking the time to share your experience with SmartCover! I'm so pleased to hear that our masks are comfortable and protective.

We take customer service very seriously. If you ever have an issue or need help, please reach out anytime - we'll be happy to assist in any way possible!

Rated 5 out of 5 stars

Why buy anyone elses I …

I bought some Smart Cover masks first time round in the pandemic. I am very high risk for a few reasons so I chose masks developed by those who knew what was needed not just to make money. they also benefitted others. On rare occasions I do go out now, usually hospital appointments , jabs, I have felt safer. I'm more than pleased to now buy the lastest versions. Highly recommended

November 29, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Hello Ann, Thank you for your feedback! I'm glad to hear that our masks have helped make you feel safer. We appreciate the time you took to leave such a detailed review of our product. Hoping to hear from you soon!

Rated 5 out of 5 stars

Highly recommended, would by it again and again

This is not the first time I bought from SmartCover.

In 2019 -before we were in duty to wear FFP2- I was searching for a mask that would let me breath during my pregnancy. Medical masks were horrible and I was so desperate.
Luckily I found out about SmartCover and it really relieved the times I had to go out and wear a mask! 🙌🏻

By now, I’m quite sick of wearing masks to throw them away after a short time and be supporting these throw-away-community…! So again, I found my way to SC and bought the reusable FFP2. 👍🏻 (It took me a while, I admit.. but what’s important?: That I finally made it! 💪🏻)

I recommend the masks as well as the support team! Angelo came back to me within 24hrs by helping his German supporter team mates out -he replied friendly, detailed and even apologized for using a translator (so I went over to English, which he was grateful thanking. 😇)

If you are searching for a consistent, skin friendly mask that protects you and lets you breathe at the same time: Go, get your SmartCover today! 👍🏻

November 28, 2021
Unprompted review
SmartCover logo

Reply from SmartCover

Thank you Capri for your review. We are so happy to hear that you have been satisfied with the masks and the support team! Thank you for taking the time to write a review, it is much appreciated.

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