SmartSeal Ireland Reviews 469

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting how they restore surfaces to a like-new condition and provide excellent protection. Many people appreciate the quality of the products, finding them easy to apply and yielding impressive results. The delivery service is frequently highlighted as fast and prompt, with many consumers receiving their orders quickly and efficiently. However, some customers also noted issues with delivery, including unexpected early arrivals when no one was available to receive the package, or significant delays. A few people were dissatisfied with the amount of product needed for certain applications, feeling that more research was required to accurately gauge usage, and some felt that the advice given regarding application methods was not always accurate for their specific needs.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its high quality and effectiveness in... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Quality

People report positive experiences with quality. Customers are highly satisfied with the products, noting... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found the website easy to use... See more

Service

Clients share positive opinions on service. Many reviewers praise the company's handling of situations, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product arrived very quickly . The roller and bucket were very good quality and they made application smooth. I used it on both sandstone and limestone patio, the limestone did not require a second c... See more

Company replied

Rated 5 out of 5 stars

I got great support from the smartseal team in deciding what product to use on my 10 year old natural stone patio. George Mizon and his team and his colleagues in the depot in Armagh gave excellent pr... See more

Company replied

Rated 5 out of 5 stars

I used the Extreme Patio Cleaner to clean a 90 year old pathway to my house. While it took two treatments and a good power hose, it fully cleaned all of heavy black lichen that had been there for at l... See more

Company replied

Rated 5 out of 5 stars

Great product did exactly as stated on your website. It's the second product I have used in your range, I used the natural sandstone sealer dry finish and it has given outstanding protection to our pa... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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Rated 4 out of 5 stars

All good

All good, the only improvement I would like was to be notified when delivery was due... for example, a simple text or email saying; "your items will be delivered today." A minor gripe as everything else was perfect and I would be happy to recommend this company to friends and family.

July 24, 2025
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Thank you for the honest feedback! It’s great to hear everything else went perfectly, and we really appreciate your suggestion about delivery notifications—that’s a helpful idea to make the experience even better. Thanks for recommending us to your friends and family!

Rated 5 out of 5 stars

Certainly recommend

Very prompt delivery.
Product easy to work with.
Two coats certainly brought up the colour of my paving bricks.
I carried all work as per instructions so hopefully it will last well into the future.

July 21, 2025
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Reply from SmartSeal Ireland

It’s great to hear the delivery was prompt and that the product was easy to apply. Sounds like the two coats really brought your paving bricks to life! Following the instructions closely definitely sets you up for long-lasting results. Thanks for sharing!

Rated 5 out of 5 stars

Ease of the ordering process.Speed of…

Ease of the ordering process.Speed of despatch and delivery.No issues at all

July 20, 2025
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Reply from SmartSeal Ireland

It’s great to hear the ordering process was easy and your order was dispatched and delivered quickly, with no issues at all. Thanks for letting us know!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, easy to deal with

July 2, 2025
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Reply from SmartSeal Ireland

Thank you for your review! We're glad to hear your delivery was quick and that you found us easy to deal with. If you need anything else, we're always happy to help!

Rated 5 out of 5 stars

Great product did exactly as stated on…

Great product did exactly as stated on your website. It's the second product I have used in your range, I used the natural sandstone sealer dry finish and it has given outstanding protection to our patio.

July 6, 2025
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Reply from SmartSeal Ireland

Hi John,

So pleased that our Natural stone sealer has exceeded expectations - thank you for taking the time to leave a 5* review.

Rated 4 out of 5 stars

Delay for over a week

Delay for over a week. Had to call twice to get any information about delay

July 3, 2025
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Reply from SmartSeal Ireland

Hi Irina,

We’re sorry to learn there were issues with delivery. We do hope your items arrived safely and in good condition — thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Never had a problem dealing with smart…

Never had a problem dealing with smart seal, great products and fast delivery.rang them once for advice and super helpful.

July 1, 2025
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Reply from SmartSeal Ireland

Hi Brian,

It’s great to know our team could assist you so efficiently. We hope you're enjoying the results of the sealer — thank you for your fantastic 5-star review!

Rated 3 out of 5 stars

Price

Price, Internet and phone experience excellent The whole experience was let down by very late delivery of goods. Just to add, delivery was out of the control of Smartseal, otherwise it would have been 5 stars.

June 24, 2025
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Reply from SmartSeal Ireland

Hi Michael,

Thank you for your feedback. We're glad you were happy with our service, but we're sorry to hear about the delivery issues. We hope everything arrived safely in the end.

Rated 5 out of 5 stars

Really pleased I tried this product

Really pleased I tried this product! Sprayed it on, left for just over an hour and WOW!! Stone was just like new!!

June 1, 2025
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Reply from SmartSeal Ireland

Hi,

This is great to read. Thank you for taking the time to leave a 5* review.

Kind Regards,
Emma@Smartseal

Rated 5 out of 5 stars

Delivered on time

Delivered on time - does what it says it does

June 9, 2025
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Reply from SmartSeal Ireland

Hi David,

Pleased your delivery was prompt and that you are happy with your products.

Thanks for taking the time to leave a 5% review.

Kind Regards,
Emma@Smartseal

Rated 5 out of 5 stars

Fast service ,

Great quick service and a great product too,

June 3, 2025
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Reply from SmartSeal Ireland

Hi,

So pleased to read that you are happy with all aspects relating to your order.

Many thanks for taking the time to leave a 5* review.

Kind Regards,
Emma@Smartseal

Rated 5 out of 5 stars

Delivered to Ireland quickly and old…

Delivered to Ireland quickly and old grey limestone restored as if new - Brilliant product

May 27, 2025
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Reply from SmartSeal Ireland

Hi Paul,

So pleased you were happy with the results of the Black Limestone Sealer.

Thank you for taking the time to leave a 5* review.

Kind Regards,
Emma@Smartseal

Rated 5 out of 5 stars

Very easy to order on there website

Very easy to order on there website. Lots of information on there products to help you decide which is best product for your job. Delivered to your door. Would recommend them.

May 22, 2025
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Reply from SmartSeal Ireland

Hi Caroline,

So pleased you have been happy with our service. Thank you for taking the time to leave a 5* review.

Kind Rgeards,
Emma@Smartseal

Rated 1 out of 5 stars

Replying to Barry from customer service…

Replying to Barry from customer service . The product is fab , but for an older driveway that's porous and looking smooth but it isn't, it's taking a hell of a lot of product with the roller that's not permeating and leaving a patchy look. Maybe I wasn't called stupid but it equated to the same thing ,but when men decide there's no way it can take so much to cover it and I did say a sweeping brush is doing a better job I was told no way. So to me totally equates I'm doing it wrong therefore stupid I only stated facts and what I was experiencing . As a woman of course I am doing it wrong. I found the response to be rather mysoginistic, there's no way it could take so much. The product is fab but a lot more research needs to be done. Especially when was discussed and decided no way. I'm disappointed the way this has turned out but there's many more companies out there and I just got my first delivery from another one that does the same thing and is a lot cheaper with the same specs and that's what people need is truth. Sorry if this review hasn't gone their way but it is what it is. I have no further discussion to be had with this company and I will not be calling them back after the last call we had. I suppose Barry is conveying what the men discussed and he's in the firing line for what his boss said!! Thanks Emma responding to my latest review as a scramble attempt to support women, was very touching ,especially as I feel this company is rather sexist towards stupid women whom aren't doing rounds correctly . When they decide there's no way it will take that much it's a horrid thing to be told no way. That's what happens when misogynists decide your doing it wrong, throw the female in there to say thanks for the review to prove they're not sexist and there you go. Fab product but as I did state savage expensive as my drive is in good condition but old and colouring 5 times the amount that they are claiming it does cover. Do your research people , make up your own mind and research. Have the same and a lot cheaper with same specs ..I won't mention another brand that does the same but it's there... Thanks Emma but when the men go to dinner and say no way it would take so much , even if you want to mind your job I do understand . It's so derogatory to women as I tried what they said and it wasn't great, it did need a soft sweeping brush to apply . Let the men who discussed it over dinner be delighted with themselves. The coverage isn't great and about one eighth of what's claimed it'll do .. Thanks.

May 30, 2025
Unprompted review
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Reply from SmartSeal Ireland

Thank you for updating your review Louise. We are glad you are happy with our product. Regards Emma@Smartseal

Rated 5 out of 5 stars

Great website easy to order delivered…

Great website easy to order delivered within 3 days

May 19, 2025
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Reply from SmartSeal Ireland

We really appreciate your positive feedback about our website and quick delivery time. Your satisfaction with the ordering process means a lot to us.

If there's anything else we can assist you with in the future or if you have any other questions, please don't hesitate to reach out. We're always here to help!

Best regards,
Josh@Smartseal

Rated 5 out of 5 stars

Extreme Patio Cleaner

I used the Extreme Patio Cleaner to clean a 90 year old pathway to my house. While it took two treatments and a good power hose, it fully cleaned all of heavy black lichen that had been there for at least 20 years. The second treatment was only required due to the remaining very heavy black lichen. I recommend a hard plastic or soft wire brush with undiluted cleaner to dislodge it.

May 12, 2025
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Reply from SmartSeal Ireland

Hi Robert,

Thank you so much for your detailed review of the Xtreme Patio Cleaner! Your tips on using a hard plastic or soft wire brush with undiluted cleaner to remove heavy black lichen are incredibly helpful for other customers facing similar issues.

Your satisfaction with the product's effectiveness after two treatments is truly gratifying. If you have any other questions or need further assistance in the future, please don't hesitate to reach out. We're always here to support you!

Best regards,
Josh@Smartseal

Rated 5 out of 5 stars

Fast delivery !

May 12, 2025
SmartSeal Ireland logo

Reply from SmartSeal Ireland

We're thrilled to hear that you received fast delivery! Your satisfaction with our speedy service really means a lot to us.

If there's anything else we can assist you with in the future or if you have any other questions, please don't hesitate to reach out. We're always here to help!

Best regards,
Josh@Smartseal

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