Smart Surveyor Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Mark was very helpful and provided a professional report after his survey. He also explained the whole process in detail and took note of our personal situation and took this in to account when produc... See more

Company replied

Rated 5 out of 5 stars

We were visited by Mark and we found him extremely professional, he explained what he needed to do and set about his work giving us an independent review in a timely manner. We can only recommend his... See more

Company replied

Rated 5 out of 5 stars

We would have no hesitation in recommending Mark Pearce. He was professional, knowledgeable and very helpful. He explained things clearly, happy to discuss his findings. We found him to be polite and... See more

Company replied

Rated 4 out of 5 stars

To select a professional service from internet listings of surveyors is somewhat daunting. However I was advised by solicitor to engage a surveyor for the next step to settle a dispute. The service r... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Building Consultant
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

We believe that Clients should be offered the best Surveying advice through clear and detailed reports and documents. The services should be provided in a timely manner and for a fee that fairly reflects the professional work involved and the experience that is needed for the task at hand. Clients should always be given a clearly written quotation setting-out what is included in the costs, and wherever possible the fees should be quoted on a fixed basis. Providing professional advice is more than just the detail in the written report, we believe that its about the way we conduct ourselves professionally when we meet/visit a property and the 'back-of-house' administration and general assistance that we give. This all applies throughout our services: from mediation services; expert reports; boundary advice; building defect reports; party wall surveyor advice and Awards. 2023 became our 20th year providing Surveying Services to the local community. We've always been a family based business (set-up in 2003), and offer a personal approach that remains professional, accessible and engaging. We are committed to this approach - here's to the next 20 years - during which time we can continue to serve our community the only way we know.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Mark was very helpful and provided a…

Mark was very helpful and provided a professional report after his survey. He also explained the whole process in detail and took note of our personal situation and took this in to account when producing the report.

October 3, 2025
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Reply from Smart Surveyor

Thank you. It was a pleasure for us to be able to assist you.

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Rated 5 out of 5 stars

Expert professional guidance

Superb Professional expertise that helped us navigate a difficult boundary issue. Quality of findings and report excellent.

May 29, 2025
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Reply from Smart Surveyor

That is really kind of you to share this review. It was an 'interesting' situation (from a surveying perspective) and so one that we were pleased to be able to assist you with, and hopefully it concludes for you without any more difficulty.

Rated 5 out of 5 stars

We were visited by Mark and we found…

We were visited by Mark and we found him extremely professional, he explained what he needed to do and set about his work giving us an independent review in a timely manner. We can only recommend his firm’s services should you need them .

June 11, 2025
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Reply from Smart Surveyor

Thank you for sharing this. We are really pleased to hear that our approach is appreciated. It was a pleasure to assist you.

Rated 5 out of 5 stars

Mark was very knowledgeable and…

Mark was very knowledgeable and explained in an easy to understand way

April 1, 2025
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Reply from Smart Surveyor

Thank you. We love to share our knowledge and expert advice, and that this comes across to clients.

Rated 5 out of 5 stars

I would recommend Mark

I would recommend Mark. We had a boundary dispute, Mark came at short notice and produced a report within 5 working days, he was very helpful, honest and knowledgeable in his field of work. I would highly recommend him.

February 18, 2025
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Reply from Smart Surveyor

Thank you so much for taking the time to write a review. We are really pleased that you loved our approach, and that Mark could share his knowledge with you.

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Rated 5 out of 5 stars

Mark acted as adjoining owner PW…

Mark acted as adjoining owner PW Surveyor. He provided guidance and reassurance throughout the process - much more professional and engaged than the other party's PW surveyor!

January 9, 2025
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Reply from Smart Surveyor

Thank you, we appreciate your review. Whether we are appointed by the Building Owner or Adjoining Owner (as in this instance), as you've noted, we'll always do our very best to be fully engaged, so we can provide the guidance and reassurances needed.

Rated 5 out of 5 stars

Reassuring thorough research

Polite, punctual, efficient service and report

November 19, 2024
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Reply from Smart Surveyor

Thank you for your instructions, and your review. We are proud to hear that we are delivering on our aims.

Rated 5 out of 5 stars

Quick and efficient service

I needed some plans drawn up for submission to Land Registry for the potential sale of some of my land to a neighbour. PBSC supplied these (without requiring a site visit) in just over two weeks after I sent my request. Very happy.

January 23, 2024
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Reply from Smart Surveyor

Thank you, for your kind review.

We are pleased that we met your timing needs. We always assess each case as to when site visits are needed, and so we can advise accordingly.

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Rated 5 out of 5 stars

Roof Assessment

We found Mark very professional and sympathetic to our dilemma.
His report is comprehensive and informative.
We are very grateful for his care and consideration.

November 6, 2023
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Reply from Smart Surveyor

Thank you for taking the time to share this, we really appreciate it.

Rated 5 out of 5 stars

Very professional

Excellent communication, very professional surveyor, very thorough report delivered promptly.

October 9, 2023
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Reply from Smart Surveyor

Thank you for your review. We love having satisfied clients and meeting their needs.

Rated 5 out of 5 stars

Professional Service

We would have no hesitation in recommending Mark Pearce. He was professional, knowledgeable and very helpful. He explained things clearly, happy to discuss his findings. We found him to be polite and friendly, even when dealing with our tricky and difficult neighbour.

August 10, 2023
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Reply from Smart Surveyor

Your review is really appreciated, thank you. It was a pleasure to be able to assist you and to provide the report.

Rated 5 out of 5 stars

Excellent Service

I received a fast and efficient service and a professionally presented report for a Boundary Appraisal.

June 1, 2023
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Reply from Smart Surveyor

Thank you for taking the time to provide a review. We really do appreciate this, and of course are really pleased that you rated our services as Excellent!

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Rated 5 out of 5 stars

service is a no nonsense no…

This service is a no nonsense no messing about gets the job done will use again most definitely 5 star service Ralph Ashton

April 3, 2023
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Reply from Smart Surveyor

Thank you for your review Ralph. We are very pleased you are happy with our service.

Rated 5 out of 5 stars

personable and professional…

An extremely personable and professional service. A thorough and detailed survey was carried out and then followed up with a comprehensive Appraisal and Report within the promised timeframe.

March 6, 2023
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Reply from Smart Surveyor

Thank you. It is a pleasure to provide a professional service.

Rated 5 out of 5 stars

PBSC, a professional, courteous and knowledgeable service. Methodical and Empathetic.

I found PBSC - Chartered Surveyors not only to be very professional, courteous and knowledgeable, but also, and very important for me, to be empathetic. They were tasked with a job to independently review and provide expert opinion on work already carried out by a neighbour, and naturally a sensitive matter. What i particularly liked about Mark was his ability to be human. We didn't feel like just another appointment, Mark actually took the time to understand the stress and frustration i was in. Mark also worked diligently to ensure all the information collected was there.

PBSC were very professional, and were very clear on next steps and what to expect in all of their communications, and delivered in a timely manner. I am very happy with the service from Mark and PBSC.

February 21, 2023
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Reply from Smart Surveyor

Thank you so much for your wonderful review. We do pride ourselves on providing a Professional, knowledgeable and friendly service.

Rated 5 out of 5 stars

Mark carried out the mould survey of…

Mark carried out the mould survey of our house meticulously and provided a very in depth report.
He arrived spot on the appointment time and was very professional in every way.
I would thoroughly recommend Mark to anyone with similar mould issues.

February 24, 2023
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Reply from Smart Surveyor

Thank you Kevin and Jane for your great review, we're so pleased you're happy with our Professional Service.

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Rated 5 out of 5 stars

We have used PBSC on several occasions…

We have used PBSC on several occasions and always found them professional and helpful with great attention to detail consistent with the issue on which they are providing advice.

January 12, 2023
Unprompted review
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Reply from Smart Surveyor

Thank you. We just love it when customers and clients come back again and again, and recommend us to others.

Rated 5 out of 5 stars

Professional Party Wall Surveyors

PBSC were recommended to us by another Party Wall surveyor who was retiring. They were efficient in answering pre-instruction queries and providing a detailed quotation. Throughout the process they kept us fully informed and up to date. We look forward to working with PBSC again and would highly recommend them.

January 16, 2023
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Reply from Smart Surveyor

Thank you so much for the review and your high recommendation.

Rated 5 out of 5 stars

Highly Recommend PBSC Chartered Surveyors

Professional and prompt service, very friendly and honest, kept us informed with communication and progress. Very efficient in providing a clear and highly detailed report within one week of site visit. Highly recommend this Chartered Surveyor with a 5 star rating.

January 4, 2023
Unprompted review
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Reply from Smart Surveyor

Thank you so much for the great review. We are so pleased that our approach and reporting is received so well by clients.

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