SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... See more
Company replied
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... See more
Company replied
Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... See more
saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... See more
Company replied
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
419 S Broad Street, 97601, Klamath Falls, United States
Fast shipping and happy to support USA made non toxic products.

Reply from SmartTechProducts
I had a problem with a freeze protection valve and the problem was resolved promptly. Thanks

Reply from SmartTechProducts
Great quality product . Received in a timely fashion . Made in the USA !

Reply from SmartTechProducts
Very prompt shipping. Great products. I love my heated hose. I would give them 6 STARS!

Reply from SmartTechProducts
I train working dogs to run in AKC Hunt Tests. Having 2 different colors of bumpers (blue and green) makes keeping track of the number and color of bumpers at each of the blinds in order and accounted for.
My return of a hose that broke was a very painless and easy process.

Reply from SmartTechProducts
Competent and friendly help via phone, simple, cost effective product shipped promptly. What’s not to like?
Ordered the heated water hose back in December for my RV and used it without fail until two weekends ago. Dropped the hose will putting it back in the RV and literally broke the fitting off the hose. Emailed customer service describing the situation, along with a photo of the broken hose and SmartTech had a replacement hose in route to me before I even got the damaged one returned. Really appreciate the great customer service and standing behind their product.
Highly recommend.

Reply from SmartTechProducts
Well made, high quality.
My first hose had a small leak. I called, spoke to the owner, and next thing you know we had a return label and a new hose on the way.
The new hose is perfect.
The product is great. The customer service is fantastic.

Reply from SmartTechProducts
Received faster than expected. Great product so far. Would recommend!

Reply from SmartTechProducts
Hooked it up and plugged it in, works awesome,

Reply from SmartTechProducts
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.