Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more
I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more
I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was... See more
Company details
Written by the company
Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.
Contact info
626 Lorimer St, 3207, Fishermans Bend, Australia
- 0419344274
- thomaswatson@jadavey.com.au
- smartwellness.com.au
4.8
Excellent
713 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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quick response and rectified…
quick response and rectified immediately and great communication
January 28, 2026
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear that the issue was resolved quickly and that you found our communication helpful. We really appreciate you taking the time to share your experience with Smart Wellness.
Reply from Smart Wellness
Thank you for your feedback. We’re glad to hear the product met your expectations and that your order arrived quickly. We appreciate you taking the time to share your experience with Smart Wellness.
Good price fast delivery easy to deal…
Good price fast delivery easy to deal with thankyou
Mick
January 24, 2026
Reply from Smart Wellness
Thank you for your feedback, Mick. We’re glad to hear you found the pricing competitive, delivery fast, and the process easy. We really appreciate you taking the time to share your experience with Smart Wellness.
Well being 87 yrs im not really up with…
Well being 87 yrs im not really up with this tech stuff . So I contacted you for assistance. The response was excellent, the staff i had to help were very patient and
Nothing was a bother to them. The end result was I found the device easy to use. IVE only been trying it a couple of days and I find it excellent. Thank you I will recommend it to a few of my mates.
Alex
January 24, 2026
Reply from Smart Wellness
Thank you for your kind feedback, Alex. We’re really pleased to hear that our team was able to assist you patiently and help make the device easy to use. It’s great to know you’re feeling comfortable using it and that your experience has been a positive one so far. We truly appreciate your recommendation and thank you for choosing Smart Wellness.
Reply from Smart Wellness
Hi Dennis,
Thanks for taking the time to provide us with feedback. I will follow up immediately and have our customer service team get in contact with you when they have an update. Your order should definitely have arrived by now. It may be waiting at the local post office if there was nobody available to receive the order when it was delivered.
Was received very quickly and in…perfect condition. Mm
Was received very quickly and in perfect condition. We were notified of the parcel coming.
January 22, 2026
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear your order arrived quickly and in perfect condition, and that the delivery notifications were helpful. We really appreciate you taking the time to share your experience with Smart Wellness.
Simple to order online and prompt
Simple to order online and prompt, hasselfree delivery.
January 21, 2026
Reply from Smart Wellness
Thank you for your feedback. We’re glad to hear you found the ordering process simple and that your delivery was prompt and hassle-free. We appreciate you taking the time to share your experience with Smart Wellness.
User friendly website
User friendly website; good products; prices are fair; quick delivery
January 6, 2026
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear you found our website user-friendly, our products well suited to your needs, and our pricing fair. It’s also great to know your order arrived quickly. We really appreciate you taking the time to share your experience with Smart Wellness.
Good offer
The Water Flosser is a good purchase at the discounted price. Works well but may be a bit cumbersome for some people to use because of its size and weight.
January 17, 2026
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear you found the Water Flosser to be good value and working well. We also appreciate your comments regarding size and weight, as this kind of feedback is helpful for other customers when considering their options. Thank you for sharing your experience with Smart Wellness.
A VERY PLEASANT EXPERIENCE
A VERY PLEASANT EXPERIENCE
Everyone in the company were very helpful, understanding and proactive. I have had wonderful experiences from other companies but this one stands out. Thank you from the bottom of my heart!
January 7, 2026
Reply from Smart Wellness
Thank you so much for your kind and heartfelt feedback. We’re truly pleased to hear that our team’s helpful, understanding, and proactive approach made such a positive impression. Knowing that your experience stood out means a great deal to us. Thank you for taking the time to share this and for choosing Smart Wellness.
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear you found our website easy to use and that your order arrived in good time. We appreciate you taking the time to share your experience with Smart Wellness.
Good supplier with with fast delivery.
Good supplier with with fast delivery.
Omron HEM-7361T has proved to be a plus in its diagnostics ability. Overall a well satisfied customer.
December 29, 2025
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear you found us to be a reliable supplier with fast delivery and that you’re satisfied with your OMRON device overall. We appreciate you taking the time to share your experience with Smart Wellness.
Reply from Smart Wellness
Thank you for your wonderful feedback. We’re pleased to hear you found our pricing great and that your order arrived so quickly. We really appreciate your recommendation and thank you for choosing Smart Wellness.
Omron TENS machine.
I ordered online and received confirmation of my order immediately. My order arrived within 2 days and I'm extremely pleased with the service I received.
December 29, 2025
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear that your order confirmation was received promptly and that your OMRON TENS machine arrived quickly. It’s great to know you were happy with the service provided, and we really appreciate you taking the time to share your experience with Smart Wellness.
Reply from Smart Wellness
Thank you for your feedback. We’re glad to hear you had a great experience and really appreciate you taking the time to share it with Smart Wellness.
on time delivery
December 28, 2025
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear your order was delivered on time and appreciate you taking the time to share your experience with Smart Wellness.
Quick delivery
Quick delivery, even during the Christmas break. Great products, exactly what I wanted and needed. Great experience all round. Thank you
December 28, 2025
Reply from Smart Wellness
Thank you for your lovely feedback. We’re pleased to hear your order arrived quickly, even over the Christmas break, and that you were happy with the products you received. It’s great to know you had a positive experience overall, and we really appreciate you taking the time to share it with Smart Wellness.
Was a great experience to receive the…
Was a great experience to receive the item so fast.was a bit disappointed it was not the same as my daughters,but it does the job well
December 27, 2025
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear your order arrived quickly and that the product is working well for you. We also appreciate you sharing your thoughts, as comparisons and expectations can vary, and feedback like this helps other customers make informed choices. Thank you for taking the time to share your experience with Smart Wellness.
Speedy delivery over Xmas New Year to…
Speedy delivery over Xmas New Year to country Victoria
December 26, 2025
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear your order arrived quickly over the Christmas and New Year period, even to regional Victoria. We appreciate you taking the time to share your experience with Smart Wellness.
Kept informed on my purchase
Kept informed on my purchase over the Christmas period & received my purchase really fast very impressed.Great product works well very happy.
December 26, 2025
Reply from Smart Wellness
Thank you for your feedback. We’re pleased to hear you were kept informed throughout the Christmas period and that your order arrived quickly. It’s great to know you’re happy with the product, and we really appreciate you taking the time to share your experience with Smart Wellness.
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