Smiirl Reviews 2,867

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its engaging nature and its ability to attract attention and spark conversations. Many people appreciate its aesthetic appeal and the tangible way it represents growth, with numerous users reporting an increase in social media followers. The setup process is generally described as easy and user-friendly. The staff and customer service team are frequently highlighted for their helpfulness, patience, and quick, professional responses, even when issues arise. However, some people were dissatisfied with the product's functionality, reporting difficulties with setup, units not working, or being delivered faulty. A few other people also felt that the update speed of the counter was underwhelming, leading to awkward interactions.

What people talk about most

Product

Reviewers mention positive feedback about the product, often highlighting its nostalgic, eye-catching design... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and quick... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the support team for being... See more

Social media

People report positive experiences with social media. Many customers praise the Smiirl counters for... See more

User experience

Users describe positive interactions with the user experience. Many customers find the product fun,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Smiirl has been great since day one. The follow-up for the billing & delivery of our Facebook & Instagram counters was so efficient. Fast & secure delivery. Easy set-up via a user-... See more

Rated 5 out of 5 stars

Absolutely love our SMIIRL Facebook Counter! The quality is top-notch, setup was super easy, and seeing our follower count displayed in real time is such a powerful (and motivating) touch. It’s also... See more

Rated 5 out of 5 stars

I’ve been a Smiirl customer right from the beginning and have bought 4 over the years. They attract attention in a cool, non-intrusive way. They’re easy to set up – I even have a custom one that... See more

Company replied

Rated 5 out of 5 stars

I had difficulty connecting my Instagram counter. I sent an email and the team promptly responded back; scheduling me a time to review what was wrong. I was walked through fixing my settings. I’m not... See more


Company details

  1. Promotional Item Store
  2. Social Media Agency

Written by the company

🇺🇸 Ten years ago in Paris, we launched Smiirl to bridge the gap between online engagement and physical spaces with our unique displays. “Smiirl,” a quirky blend of Social Media Integrated In Real Life, reflects our commitment to enhancing community connections for businesses. Initially focused on supporting small businesses, we’ve since expanded our mission to aid businesses of all sizes globally. As we celebrate a decade of innovation, we’re excited to keep the momentum going and make it clap for the next ten years! 🇫🇷 Il y a dix ans, nous avons lancé Smiirl à Paris pour créer des affichages qui lient le virtuel au réel, avec une touche unique. “Smiirl”, pour “Social Media Integrated In Real Life”, souligne notre désir de renforcer les communautés autour des entreprises. D’abord centrée sur les petites structures, notre mission s’élargit désormais aux entreprises de toutes tailles, partout dans le monde. Célébrons ensemble une décennie d’innovation et préparons-nous à applaudir pour les dix prochaines années !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

We love our Smiirl counter

We love our Smiirl counter. We get so excited when we hear the counter clicking over. We can’t wait from our customers to interact with it soon.

March 7, 2025
Rated 5 out of 5 stars

Third counter works wonderfully!

This is my third Smiirl counter. For both purchases, I have been extremely pleased with the customer support and the qualify of the actual counter. The counter is pretty and very-well built. I am using this third counter for YouTube. The other two are for TikTok and a custom counter to count my revenue. I feel great each time I hear the flaps flapping!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Easier than ever to get a "Like".

Everyone loves the interactivity of the counter. It's a talking point at events, and people feel like trying it to see the flaps turning and the numbers increasing.
Another excellent reason to give us a like.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

The magic formula

The thing that makes this counter great, rather than good, is that when the number flip, there is a clacking and mechanical action that seems so rare these days in an electronic screen-heavy world. People want to connect with this odd little machine.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Social Media Counter for Business Growth!

Our business recently purchased Instagram social media counters from Smiirl, and I have to say, they are a fantastic addition. The quality of the product is excellent, and it's surprisingly easy to set up. I love how it displays live social media follower counts in a fun, engaging way – it’s a great conversation starter for both customers and staff!

The design is sleek and modern, fitting perfectly in any office space. It’s a unique way to showcase our online presence and boost motivation for our team.

Customer service was also top-notch. They were quick to respond to my queries and made sure everything was set up without any issues. Highly recommend Smiirl if you’re looking for a creative way to display your social media stats!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Return of Investment

The SMIIRL counter is an amazing interactive way to engage your audience on social media platforms and customers that physically visit your business. Our business has had a major growth in followers due to the counter and it continues growing daily. We started at 430 followers on Instagram and in two months have grown to 1600. That growth also assisted our growth with other social media platforms as well. Definitely an investment for any company large or small. I continue to let all business owners know about the counter and how it could help engage the customers and have the customers know and feel they are making a difference with just one click. Thank y’all so much for this product, I look forward to buying more for the other platforms soon. 😃

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

I love these so much I've purchased 6!

I love these so much I've purchased 6! I'm a teacher and I use them for the various social media pages for which I am the advisor. Kids love the instantaneous-ness of the counters. They have definitely increased our follow numbers.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

The perfect small flip counter

For a long time I was looking for a flip counter to show some metrics in our office. Once I was faced with Smiirl ads, it was insta buy. Precisely what I needed for a very reasonable price. Quality built, good packaging, and works perfectly! Recommended!

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

A nice looking counter for in a shop or…

A nice looking counter for in a shop or fairs.
We bought this (expensive) Smiirl counter last year. We use it at fairs or events to attract more people to our socials. It is a nice addition to our stand, and we are happy to have it. Sometimes, getting the connection to work at those events isn't easy, but setting it up at home went smoothly.

November 29, 2024
Unprompted review

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