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Smile™ Reviews 339

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TrustScore 4.5 out of 5

4.7

Dental Clinic
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Review summary

Created with AI, based on recent reviews

Evaluating 329 reviews, reviewers overwhelmingly had a great experience with this company, finding it a highly recommended and cost-effective solution for dental care. Customers consistently highlight the significant savings on dental work, often exceeding the membership fee, making it a worthwhile investment for individuals and families. The service is praised for its ease of use, seamless experience, and the convenience of finding partnered dentists, which contributes to a positive overall user experience. However, some customers also noted instances where dentists were unfamiliar with managing the discount, leading to them paying full price or receiving minimal savings. A few other people also felt that the listed prices on the company's comparison tables were not always accurate, and some dentists' charges were comparable even without the membership.

What people talk about most

Value for money

Clients share positive opinions on value for money, with many reviewers stating that the service pays for... See more

Price

Reviewers highlight positive aspects of price, with many customers expressing satisfaction with the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of use of the app... See more

Service

Customers had positive experiences with service, often praising the professionalism and authenticity of the... See more

Discount

Users describe positive interactions with discount, highlighting significant savings on dental treatments,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a real life saver when my husband needed emergency dental work 2 years ago and we've both continued to save on regular checkups and dental work. Highly recommend it if you find private health... See more

Rated 5 out of 5 stars

Balaklava Prime Dental have lovely staff from the time I walked in I felt welcome. I was overdue for a check up and clean so I was a bit anxious about if I needed anything filled or worse teeth remo... See more

Rated 5 out of 5 stars

Easy to use & great discounts dental insurance. Excellent $79 a year for dental cover. It would be great if the were connected to PayPal as some people don’t want to put their credit card online whe... See more

Rated 5 out of 5 stars

Very happy with how easy it is to access immediate savings on dental work without having to go through the claims process hassle that is normal with private health insurance. I've saved a substantial... See more

Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Supply Store
  5. Dentist
  6. Teeth Whitening Service

Written by the company

Smile™ is a new era of dental cover from just $79 a year. As a member of Smile™, you have peace of mind knowing you’re covered against unpredictable costs with our reduced & capped dental fees on ALL treatments at 4,000+ Smile™ dentists—cover free from restrictions & no annual increase.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

339 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great for everyone

Joined in the dental surgery and got the discount straight away. It’s better than most private health as you can go as often as you like and still enjoy the discount.
Highly recommend

May 12, 2026
Unprompted review
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Rated 4 out of 5 stars

Good Savings

New to this Dental fund & app but my dentist showed me how much I would save if i signed up before my dental appointments and it was a decent amount- Happy with that!

May 12, 2026
Unprompted review
Rated 4 out of 5 stars

Useful

This is a great idea to save money at the dentists, especially with the partner cover as well. My only problem is the Check your Savings feature, with neither of the dentists we've been to providing receipts that the app could scan.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Had to get tooth extracted and knew it…

Had to get tooth extracted and knew it costed a fortune. Found Smile and went to a dentist surgery i had used in the past. Was a complicated procedure but luckily turned out well. Checked the savings on the app and saved $142. So happy and am going to add my wife so she can get some work done 😁

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor service and bad dentists.…

Extremely poor service and the dentist poisoned me and belongs in jail. They then charged me auto renewal and I asked for it to be refunded on the same day and they refused even though I'm only using holistic dentists from now on. I recommend paying the extra 50 or so per procedure for the extra care and safety taken.
Do not recommend smile or cheap dentists who use inferior products and do things to you without even asking!
Smile is a bad company do not recommend at all!! Would give less than 1 star if possible

April 27, 2026
Unprompted review
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Reply from Smile™

Thank you for taking the time to leave us your feedback, Sig!

We appreciate the time you took to tell us about your experience. The quality of our Smile™ dentists is of the highest importance to us, and we'd love to look into this further for you. However, we could not seem to find a cover under your name. Simply email us at member@smile.co.au with your cover details and we’d be happy to assist you.

Smile™ is trusted by over 1 million members, has 4,000+ Smile™ dentists and 12,000+ support team, many health insurance partners, 4.8 star rating in the App Store, 4.8 star rating in the Google Play Store, 4.6 star rating in Product Review, 4.7 star rating on Facebook... These star ratings are from 6,000+ reviews. Smile™ is also the top-rated dental cover in Australia.

We look forward to assisting you, Sig!

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