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Smilewindscreens Reviews 

199
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff members are extremely helpful, polite, and professional during every single interaction from start to finish. People also deeply appreciate the exceptional service, noting that expert engineers arrive promptly and complete the windscreen replacements efficiently without leaving any mess. Consumers consistently highlight how remarkably easy the booking process is when arranging appointments over the phone or organizing convenient home visits. Reviewers are particularly happy with the competitive pricing, mentioning that the services offer great value and cost significantly less than alternative options.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the polite, prompt, and professional... See more

Staff

Users describe positive interactions with staff, highlighting their professional, polite, and helpful... See more

Price

Customers had positive experiences with price, consistently finding the costs to be the cheapest by far and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast and efficient... See more

Booking process

People report positive experiences with booking process, highlighting a simple and efficient journey from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are fantastic people to deal with. They showed themselves to be a most helpful, effective and reliable outfit after I had been badly let down by one of the national companies, quickly securing s... See more

Company replied

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

I received a first class service from beginning to end from Smile Windscrens. Very easy to book appointment after getting a very competitive quote to sort out my loose and leaking car windscreen... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

Very pleased with the way job was…

Very pleased with the way job was undertaken we both felt very sorry for Josh avoiding the showers which were very heavy!!

December 8, 2025
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Reply from Smilewindscreens

Thanks for the feedback. We appreciate it

Rated 5 out of 5 stars

Great!

Josh was great, the team were really helpful & windscreen is perfect. Thank you!

December 1, 2025
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Reply from Smilewindscreens

Thanks for the review, we are glad to be of service

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Rated 5 out of 5 stars

Great service

Great service, clean and tidy 👍

December 9, 2025
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Reply from Smilewindscreens

Thanks for the review, we are glad to be of service

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Rated 5 out of 5 stars

First Class Service

I would like to give an extra special shout out to Stella & Naomi. They kept me in the loop with everything and were very understanding and helpful. I would not hesitate to recommend this company!

December 2, 2025
Unprompted review
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Reply from Smilewindscreens

Thanks for the review, we are glad to be of service

Rated 5 out of 5 stars

Smile Windscreens are the best !

Smile Windscreens always help to make sure the windscreen is exactly what the vehicle should be. They are very good at accommodating date and time to arrive. They keep you informed via email for confirmation and the fitter is always prompt and very experienced.

November 19, 2025
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Reply from Smilewindscreens

Thank you we really appreciate the feedback

Rated 5 out of 5 stars

Amazing customer service!!!

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we messed her around a few times changing locations- but was so kind and laughed the whole way through. That is exactly what customer service is about!❤️ Thank you guys so much- will recommend you to anyone

November 18, 2025
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Reply from Smilewindscreens

Thank you Jordan we really appreciate the feedback

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Rated 5 out of 5 stars

We're in the trade and we use Smile…

We're in the trade and we use Smile which means you should too........
Great price, skilled Techs, right screen first time every time, amazing customer service....

November 3, 2025
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Reply from Smilewindscreens

Thanks we appreciate the review

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Rated 5 out of 5 stars

Great quick service.

Great quick service.
Job well done .
Very professional

October 16, 2025
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Reply from Smilewindscreens

Thanks for the feedback, we appreciate it

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