I’ve been using Smith & Kennedy for as long as I can remember- no seriously- I was a teenager when my parents bought me my first pack! Over the years my adoration for the brand has only grow... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have ordered from smith & kennedy for a few years now and recommended them to so many people over the last few years. I wouldnt go anywhere else. Their products are amazing, affordable, fantastic qu... See more
image Having ordered from a high street store YC i was abit septical weve ordering from a another company but omg u have changed my mind completely. smith and kennedy scent is an amazeing company fro... See more
This is by far the best Wax Melt Company I have came accross I have ordered from Smith & Kennedy for a few years now they have a vast collection of amazing scents which last for days..some old favou... See more
Company details
Written by the company
Handmade Luxury Scented Wax Melts & Home Fragrance Products
Contact info
Unit 20, Huntershill Village, Bishopbriggs, G64 1RP, Glasgow, United Kingdom
- smithandkennedy@outlook.com
- smithandkennedy.co.uk
4.9
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Lovely new userfragrances available smell…
Lovely fragrances available smell through the house great choice and quick delivery
December 29, 2025
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Amazing scents which last a long time
Amazing scents which last a long time. I only but melts from Smith and Kennedy as they are so good. Excellent customer service, highly recommend.
December 21, 2025
Unprompted review
Delivery was very fast
Delivery was very fast, however they are not the strongest smelling melts.
December 15, 2025
Unprompted review
Wax melts are great!
November 28, 2025
Order
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Having ordered from a high street store YC i was abit septical weve ordering from a another company but omg u have changed my mind completely. smith and kennedy scent is an amazeing company from the products to good good service. My order arrived in a timely manner. my house smells amazing and will defo order again in the near future (if not sooner ) lol all i can say is AMAZING well done guys
December 8, 2025
Unprompted review
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Great service
Easy to order. Quick delivery, Packaged well and the wax melts smell gorgeous. Thankyou
December 3, 2025
Really lovely scents and great for…
Really lovely scents and great for gifts would highly recommend
November 26, 2025
Gorgeous ❤️
Gorgeous scented wax melts got most of the Christmas collection all beautiful and brilliant customer service will definitely be back for more ❤️
December 1, 2025
Unprompted review
Excellent service
Extremely quick turnaround from ordering to receiving. Lovely smelling wax melts wirh an extensive choice of smellies
November 27, 2025
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Fast delivery
Fast delivery, ive been looking for a certain scent for a while and unable to find it until I came across Smith & Kennedy, super happy with the products
November 17, 2025
Quick delivery
Quick delivery, amazing smells, definately recommend x
November 24, 2025
Unprompted review
Make them a lasting smell
November 14, 2025
Reply from Smith & Kennedy Scents
Thank you for taking the time to share your feedback - we really do appreciate it.
In over six years and thousands of orders, this is actually our first 1-star review for wax melts, so we’re genuinely sorry to hear that your experience didn’t meet expectations.
We know scent is a personal thing, but we’d love the chance to troubleshoot this with you. Often, if the scent doesn’t linger as it should, it can come down to the type of burner being used - for example, using an electric burner with a low heat that cant get hot enough to release the scent or a teal light burner that’s too small, or a tealight that burns too hot, can cause the wax to overheat and burn off the fragrance too quickly.
If you’re open to it, we’d be really grateful if you could pop us an email -info@smithandkennedy.co.uk
- we’d love the opportunity to chat and see if we can help get things working as they should.
Warmest wishes,
Denise
Co-founder, Smith & Kennedy Scents
I am new to Smith & Kennedy Scents and…
I am new to Smith & Kennedy Scents and I’m delighted with both the quick service, lovely presentation and the wax melts. They melt quickly and fill the room with a beautiful fragrance. I will definitely be purchasing more.
November 21, 2025
Unprompted review
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Delivery was super fast,lovely touch…
Delivery was super fast,lovely touch with a friendly e mail,lovely scents from the wax melts didn’t like one I had picked it just wasn’t strong enough but hey that’s the fun picking different smells thankyou
November 12, 2025
The wax melts smell wonderfully the…
The wax melts smell wonderfully the smell all through the house thank you 😊
November 10, 2025
Delivery was fast and the melts ordered…
Delivery was fast and the melts ordered smell amazing. Better quality than other brands I have tried as smell doesn't fade after 1 burn.
November 3, 2025
Wax melts
Arrived on time and well packaged. Bought as a xmas gift but i have purchased your wax melts previously and have been highly satisfied. Still using them as i did buy quite a few
October 31, 2025
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Its amazing
May 14, 2025
Wax melts
I like my wax melts to be a very lasting aroma, which iv had that experience with the melts, can get the odd ones were ther very weak but that happens with all sellers. Going to place another order shortly. Regards sharron 😁
October 27, 2025
Stunning
Great service with super fast delivery. The scents are incredible and long lasting. Really loved the added touch of the freebie testers in there too!
October 24, 2025
Unprompted review
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