Smith & Kennedy Scents Reviews 

990
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the products for their amazing quality, highlighting the strong, long-lasting scents that effectively fill their homes. Many appreciate the wide variety of fragrances available, making it easy to find appealing options. Reviewers frequently highlight the fast and prompt delivery, along with beautifully packaged orders and excellent customer service, making the overall experience very positive. However, some people noted that while many scents are long-lasting and potent, a few individual products occasionally did not last as long as expected or were not strong enough to meet their preferences, indicating some inconsistency in scent performance.

What people talk about most

Product

Consumers consistently express high satisfaction with the product, particularly praising the amazing, strong,... See more

Quality

Users describe positive interactions with quality, consistently praising the amazing, strong, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and the quick... See more

Service

Reviewers consistently express delight with the service, often describing it as fantastic, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Smith & Kennedy for as long as I can remember- no seriously- I was a teenager when my parents bought me my first pack! Over the years my adoration for the brand has only grow... See more

Rated 5 out of 5 stars

I have ordered from smith & kennedy for a few years now and recommended them to so many people over the last few years. I wouldnt go anywhere else. Their products are amazing, affordable, fantastic qu... See more

Rated 5 out of 5 stars

image Having ordered from a high street store YC i was abit septical weve ordering from a another company but omg u have changed my mind completely. smith and kennedy scent is an amazeing company fro... See more

Rated 5 out of 5 stars

This is by far the best Wax Melt Company I have came accross I have ordered from Smith & Kennedy for a few years now they have a vast collection of amazing scents which last for days..some old favou... See more


Company details

  1. Candle Store

Written by the company

Handmade Luxury Scented Wax Melts & Home Fragrance Products


Contact info

4.9

Excellent

TrustScore 5 out of 5

990 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(990)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great products

The fragrances are excellent on both oils and wax melts. The packaging is excellent as well and also the service would highly recommend

October 13, 2025
Rated 5 out of 5 stars

Very impressed

Quick delivery, beautiful scents that last a while which fill the whole house, also a free sample in with my order, a lovely touch. Will definitely be ordering again. Thank you

October 6, 2025
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Rated 5 out of 5 stars

The best smelling wax

The best smelling wax, lasts forever and very quick delivery. Very happy I’ve found Smith and Kennedy and looking forward to see Christmas scents 😁

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Smells delicious

Easy to order. Fantastically speedy delivery and well packaged. I ordered 6 different scents, have only burned one so far and it smells delicious. The only difficulty was choosing which wax melts to buy. I will definitely buy again and recommend. Might even do a bit of Christmas shopping.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Love!

Hadn’t ordered for a long time and so glad I decided to again! Love the smell of their Wax melts and they are strong! I went out for a while and could still smell it when I got home! House smelt amazing. Love that you get a small sample melt to try!

September 17, 2025
Rated 5 out of 5 stars

Little gifts

Bought some gorgeous melts as little gifts for friends. Lovely fragrances, good quality and reasonably priced. Great service and quick delivery. Thanks very much.

September 19, 2025
Rated 5 out of 5 stars

Easy to use web site

Easy to use web site, choice and cost of products. Speed of delivery and lovely packaging. Very happy with the products, beautiful scents. Will definitely reorder

September 17, 2025
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Rated 5 out of 5 stars

Reed diffusers

Reed diffusers
I would like to say these are excellent value for money.
Also another selling point is the ease of opening as there is no plastic stopper to remove when setting up, a huge plus point, thank you

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Smith Kennedy wax melt scents smell…

Smith Kennedy wax melt scents smell absolutely divine the fragrances are original and appealing to the eye . Ive only used pyjama time wax melt from my order but it's smells glorious. Can't wait to order more .

August 25, 2025
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Rated 5 out of 5 stars

Best wax melts ever

Best wax melts ever! Lovely strong scents that last ages. My whole house smelled amazing! Fast delivery and well packaged. Will definitely be back for more :) 11/10 thank you

August 22, 2025
Rated 5 out of 5 stars

First time ordering.

First time ordering..
I honestly absolutely love your wax melts.
I bought 3 of the halloween ones.
All different smells, My favourites are day of the dead ( smells like insense but better.. reminds me of when I was a child. Beautiful.. next one I loved was witches bru.. Beautiful and filled the room.. also had haunted house .. will definitely be back soon.. so glad I was able to find somewhere thay does wax melts so perfectly 👌 thank you

August 6, 2025
Unprompted review

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