Smith & Kennedy Scents Reviews 

990
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the products for their amazing quality, highlighting the strong, long-lasting scents that effectively fill their homes. Many appreciate the wide variety of fragrances available, making it easy to find appealing options. Reviewers frequently highlight the fast and prompt delivery, along with beautifully packaged orders and excellent customer service, making the overall experience very positive. However, some people noted that while many scents are long-lasting and potent, a few individual products occasionally did not last as long as expected or were not strong enough to meet their preferences, indicating some inconsistency in scent performance.

What people talk about most

Product

Consumers consistently express high satisfaction with the product, particularly praising the amazing, strong,... See more

Quality

Users describe positive interactions with quality, consistently praising the amazing, strong, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and the quick... See more

Service

Reviewers consistently express delight with the service, often describing it as fantastic, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Smith & Kennedy for as long as I can remember- no seriously- I was a teenager when my parents bought me my first pack! Over the years my adoration for the brand has only grow... See more

Rated 5 out of 5 stars

I have ordered from smith & kennedy for a few years now and recommended them to so many people over the last few years. I wouldnt go anywhere else. Their products are amazing, affordable, fantastic qu... See more

Rated 5 out of 5 stars

image Having ordered from a high street store YC i was abit septical weve ordering from a another company but omg u have changed my mind completely. smith and kennedy scent is an amazeing company fro... See more

Rated 5 out of 5 stars

This is by far the best Wax Melt Company I have came accross I have ordered from Smith & Kennedy for a few years now they have a vast collection of amazing scents which last for days..some old favou... See more


Company details

  1. Candle Store

Written by the company

Handmade Luxury Scented Wax Melts & Home Fragrance Products


Contact info

4.9

Excellent

TrustScore 5 out of 5

990 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(990)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely Company to deal with

Beautiful fragrances I love the lavender and patchouli my favourite at the moment. I am so impressed with the customer service infact I want to call it customer care. I sent a message asking for a particular favourite and got a reply. !! Delivery is really fast too.
Lovely company to deal with

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Some of your smells are so strong my home smells lush there were a few that wasn't really that strong! but was not disappointed by my order i will definitely be ordering again 🫶

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Fabulous wax melts, highly recommend!!

I’ve been ordering my waxes from Smith & Kennedy Scents for a while now and not once have I been disappointed with my order, their waxes have the most amazing scents & my house always smells devine & sometimes when I leave my house I can smell it on my clothes, the waxes last & I love how stunning they look in their packets, great value for money, dispatch is super fast & you always get a thank you card & free samples, so thank you & keep up the fabulous work. Can’t wait to try your new scents.

I would certainly highly recommend Smith & Kennedy Scents.

March 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing fragrances

Wow! Beautiful fragrances from all the melt bars i have tried so far. Me Time is my favourite so far. My whole house smells lovely. Will definitely be buying again.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great depth to the oils and very distinct aromas.

Very smooth and prompt delivery. Consistent communication and the scents smell beautiful . Great depth to the oils and very distinct aromas. Perfect for my electric diffusers.
I purchased OUD, Bakkarat Rouge & black orchid.
The OUD plastic stopper wasn’t secure so had leaked a little in transit otherwise lovely products.

March 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Love all the wax melts

Love all the wax melts, lovely scent and long lasting. My house always smells lovely and lots of compliments.
Arrived very quickly after ordering , would highly recommend

February 14, 2025
Rated 5 out of 5 stars

Amazing products

First time ordering and everything i received was amazing. The snap bars are so strong and smell beautiful. I will be making more orders. There is so much choice of scents im looking forward to trying them all.
Thank you

February 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful wax melts

Just purchased various wax melts, they smell beautiful and again very fast delivery will certainly purchase again soon.

February 14, 2025
Unprompted review

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