Smokey Reviews 

410
TrustScore 3 out of 5

3.1

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Company details

  1. Electronic Cigarette Store

Written by the company

Smokey er Danmarks førende e-cigaret forhandler/side. Siden har tre overordnede formål: E-cigaretter og tilbehør handel i fysiske forretninger fordelt i Danmark. E-cigaretter og tilbehør webshop med salg. Fællesskab / community med artikler, guides, og forum. Vi startede salg af e-cigaretter på fysisk lokation tilbage i 2010. Året efter åbnede vi webshoppen smokey.dk. Sidan da, har vi åbnet butikker i Frederikshavn, Hjørring, Aalborg, Aabenraa, Sønderborg, Odense. Smokey bliver drevet i Danmark og er 100% ejet af virksomheden Smokey Dk Aps (CVR: 35253807). Smokey er et varemærke tilhørende Smokey Dk Aps.


Contact info

3.1

Average

TrustScore 3 out of 5

410 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.1

All reviews

(410)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service is still great!

The last Rating was written too fast.
smokey read my E-Mail and answered with
top Service Options to compensate my order.

sorry smokey

November 13, 2015
Unprompted review
Rated 3 out of 5 stars

Product good, Service deficient :-|

My Order was very quiekt at home.
3 Day from denmark to Germany. That was very well.
But I think, that they dont read their e-Mails.
My Order wasn't completly.
A Part of them was 10 bottles for mix liquids, but i got
Only 8 Bottles. :-(

Mistakes can be happen , but not answer on my questions isn't
Fair.

November 12, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome

I didn't get the mail with the kode in it so i could make an account. Had to do it through a guest account... To bad. I will be using your web site for future purchases. So it would be nice to get an account. Still what matters is price and delivery speed and method. +5

April 27, 2015
Unprompted review
Smokey logo

Reply from Smokey

Hi Andreas

Thanks for your comment

Sometimes it happens that our mail ends up in spam.
I changed your code and sent it to you in an email (at the mailaddress we have registered)
Have you received it?
If not, please write to us at salg@smokey.dk so we can correct the error.

Best Regards
Sami Rosengren
Smokey

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