Smoobu Reviews 436

I did so much research for the perfect chanel manager. I eventually chose Smoobu and I am so pleased I did.
I have found the set up straight forward and easy to do and I am a complete beginner at using this sort of software.
The support team are always available to assist you if you get stuck. The live chat function is only available during your free trial, it would be useful if the live chat was also available once you have signed up.
I find its a very modern looking piece of software and looks good on my website.
From the guests end the booking process is straightforward and simple.
Smoobu also worked out cheaper than other companies and it has everything I need. I run 2 B&B's and 4 self catering accommodations.
I haven't gone live yet with my direct booking but I am excited to be using Smoobu and once it goes live you are welcome to see how it looks on my website number34brighton.

What I enjoy the most about Smoobu is the way they made it easy to learn and understand. I love the design, logos and functionality of both web and app. It has easy and comfortable learning steps everyone can learn. The templates that have been pre-made in all different stages of implementation are perfect and brilliant.

When you use it, you can feel the passion and dedication that has been put into something this complicated.I want and will recommend the professional version to anyone in this industry.

Happy customer!

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All the issues that I found when making it personalized have either been fixed, deleted or improved. Their hunger for perfection is very clear. They are constantly searching for ways to make it better and easier.

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Great tool for managing bookings across multiple platforms. Supportive and helpful customer support. Thanks

The perfect channel manager
We have been using Smoobu for the last two years to handle our multiple hosting accounts and a large portfolio of listings.
Smoobu is totally reliable with 0% downtime.
The costumer service is very responsive and friendly.
The software is full featured and easy to use.
Get this software blindly !

Demand payment for a whole year of their services in advance and when requested to cancel and will not use, they threaten with debt collection and legal fees. For unused services in the future! Terrible company. Stay away.

I find them to be a responsive and professional company to use and the platform for my properties is perfect. I highly recommend Smoobu

I had tried their system in Nov 2019 after that i tried a few more PMS + channel managers, Smoobu is good it still does not have many of the features which others like STaah axis rooms and many others have, but they are getting there. I would love smoobu to have more smart pricing manipulation tools +Last Minute Discount. And Last 2nd day or 3rd day so on Discount
Early Bird Discount or Early Booking Discount.Set as per 1st month , 2nd month, 3rd month before arrival. Length of Stay Discount or Number of Days/Night Discount, they also dont yet have hotel booking platform integrations like hotelrez, gds etc. they also dont yet have google hotel ads yet they said they will do it and are in a process of getting it setup .

+ there PMS and calendar tools are easy to use, their integrated channel based messaging on Airbnb booking and some other is also excellent.

+ they offer very fast support.
+ connects with most major OTAs
+good android app but needs some improvements

I am yet to try some other things from them like set up website booking engine etc. but will try it out soon .

Amazingly efficient staff. GIADA very preparred patient and hihjly skilled

Everything works at its best. Very nice and perfectly organized Web Platform Software for administrators of Holidayhomes. The Guest App is perfectly add on that gives a very big + value to the already very gods yearly fee. One month free of charge full testing can give you all the needed information. Thanks Smoobu for simplifying my job. Ferienhaus Oebel in Brüggen, Germany