The delivery arrived right on time, and the packaging was great. Thank you for making sure it reached me smoothly and on time!
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See what reviewers are saying
Very prompt delivery timing and updates throughout! Interestingly, I'm on my 4th bag of gut support, but still haven't got through my 3rd even though I've been having a daily dose...may need to paus... See more
Company replied
I have been experiencing acid reflux and constipation for a long while now,I saw the advert on Snapchat and wanted to try if it will work for me,honestly I felt good immediately after I took it,felt... See more
Company replied
Quality products, yet a bit expensive. Fast delivery, I would like for the next time that my package will be delivered at a package collection point (just like I noted in the "PostNL"-app) instead of... See more
Company replied
Company details
Written by the company
Bij Smoothly geloven we in de kracht van natuurlijke en duurzame voedingssupplementen. Wat ons uniek maakt, is onze toewijding aan kwaliteit, transparantie en milieuvriendelijke keuzes. Al onze producten zijn volledig vegan, vrij van onnodige toevoegingen en ontwikkeld met respect voor mens, dier en planeet. Met een focus op innovatie combineren we wetenschap en natuur om supplementen te creëren die écht verschil maken. Of je nu zoekt naar een boost voor je energie, een gezonde huid of een betere weerstand, Smoothly biedt producten die passen bij een bewuste levensstijl. Smoothly: voor een gezonde jij én een gezondere wereld. 🌱
Smoothly is een Nederlands bedrijf
Written by the company
- Duurzaamheid staat hoog in het vaandel
- Smoothly is een Nederlands bedrijf dat zich richt op het aanbieden van hoogwaardige, 100% veganistische supplementen. Hun producten zijn samengesteld uit plantaardige ingrediënten die wetenschappelijk zijn getest, zonder onnodige toevoegingen. Duurzaamheid staat hoog in het vaandel bij Smoothly. Ze produceren hun supplementen lokaal in Nederland, wat bijdraagt aan een lagere CO₂-uitstoot. Daarnaast gebruiken ze recyclebare glazen potjes en papieren navulverpakkingen om verspilling tegen te gaan.
Contact info
De Boomgaard 11-1, 1243 HV , 's-Graveland, Netherlands
- support@smoothly.com
- smoothly.com
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Smoothly
Hi Erwin, thanks for your review! We are happy to hear that you like our product and Gut Support is thus working well for you 🧡 Kind regards, Robin from Smoothly
Super fast delivery!
October 20, 2023
Reply from Smoothly
Hi Wil, Thank you for your review! I'm very happy to hear that you are satisfied with our service and delivery! 💛Kind regards, Anna
My tummy likes my again
After have ‘tummy pain’ for so long, I was scaptical but gave it a try. And yes, it works. Use it a week now and my tummy starts to like me again. I even tried food the was of my plate for a while. Yes, I’m happy that I gave it a chance.
October 11, 2023
Reply from Smoothly
Hi, thanks for your review! We are glad Gut Support works so well for you and you are able to eat the things you like again 🧡 Kind regards, Robin from Smoothly
What a godsend!
They ship very fast and the gut support is a godsend to me! Not only have I stopped feeling bloated at the end of the day, it helps me with the hunger during the day too! I just started out with the skin vitamins, but I can already tell they’re working.
October 20, 2023
Unprompted review
Reply from Smoothly
Hi, thanks for your review! We are so happy to hear that Gut Support is working well for you! We are excited to see if the skin vitamins will also have the desired effect 🧡 Kind regards, Robin from Smoothly
Amazing service and product!
First of all the website was very clear, also the whole experience from seeing the advertising till the payment. Then the product was delivered super fast! Incredible :)
With the result that within one week I already see a difference, amazing!
October 6, 2023
Reply from Smoothly
Hi Lot, thanks for your review! We are really happy to hear that you like our website, our service, and our product! Seems like we ticked all the important boxes! 🧡 Kind regards, Robin from Smoothly
If you take out a subscription to monthly and want to cancel good luck
Ordered first package and after 3 weeks no change at all for me. Wanted to cancel my subscription but you hide it so well i couldn't find how to do this so received second batch. Still cannot find how to cancel. So i have orded a new bank card so my subscription can no longer be taken. Also the bottle i got was dented and leeked so chucked out. Good luck and hope it works for other people. It just didn't for me.
October 6, 2023
Reply from Smoothly
Hi Anthony, thanks for your review. We are saddened your experience with us looked like this. We would have gladly helped you cancel your subscription if you had sent us an email. You can manage your subscriptions via our website where it says 'log in' ☺️ I have now cancelled your old subscription for you. For some customers, it takes a little longer before they notice results, as improving your gut health from the inside out is a long-term process and really needs some time. We always recommend to use the product for at least 3 months. We hope you find something else that works well for you 🧡 Kind regards, Robin from Smoothly
Recieved clarity about my order
I had ordered a product. And they emailed me and said that I had forgotten to indicate my house number. I liked that I received clarity about my product before and during shipping.
October 6, 2023
Reply from Smoothly
Hi Diwa, thank you for your review! I'm very happy to hear that you are satisfied with our service. Enjoy your order 🧡 Kind regards, Anna van smoothly
Great custoner service
They gave me the wrong order emailed them and they fixed it right away!
September 26, 2023
Reply from Smoothly
hi, thanks for your review! Our apologies again for the inconvenience. We are happy that we were able to solve the problem quickly 🧡 Kind regards, Robin from Smoothly
Very good customer service experience …
The customer service experience is really a top notch. And the shipping and delivery was faster than I expected. Very good communication and the product was well packaged. I will start taking the product soon and I will come back to give my review. I am happy with smoothly!
October 3, 2023
Reply from Smoothly
Hi, thanks for your review and compliments! We are happy to hear it has all been a pleasant experience for you thus far and look forward to hearing about your experience with the product 🧡 Kind regards, Robin from Smoothly
The Smoothly company has a very…
The Smoothly company has a very flexible communication team, that help you as fast as possible. It feels also very personal.
The transport is very good, I don't have anything to comment on.
October 3, 2023
Reply from Smoothly
Hi Marieke, thanks for your review! We are happy to hear that you are so happy with our products as well as our service 🧡 Kind regards, Robin from Smoothly
This product doesn’t do anything
This product doesn’t do anything. I’ve seen it on instagram with all the good looking marketing. It is nothing but fake.
September 25, 2023
Reply from Smoothly
Hi Soef, thanks for your review. We are saddened to hear that your experience with Gut Support has not been satisfactory. Unfortunately, you have only been using the product for 2 weeks, which is usually not enough time to really give the product a chance. For some costumers it takes a little longer before they notice results, as improving your gut health from the inside out is a long-term process and really needs some time. We always recommend to use the product for at least 3 months. The first month is necessary for acclimatization. If you don't notice any results yet, keep going! Optimization takes place in the second month. Even then we recommend that you continue if you do not notice any results yet. Maintenance takes place in the third month. The ingredients have now almost reached their maximum effects, from here it is important that you maintain this! Your body probably needs a little more time to get used to the product.
If there is anything else we can help you with don't hesitate to reach out 🧡 Kind regards, Robin from Smoothly
happy
After a little bit of a bad start i am very happy with this product! Helps preventing that bloating feeling and gives better digestion and less problems with your intestines.
October 1, 2023
Reply from Smoothly
Hi Arie, thanks for your review! We are happy to hear Gut Support ended up working well for you 🧡 Kind regards, Robin from Smoothly
Reply from Smoothly
Hi, thanks for your review! We are happy to hear we were able to get your package to you so quickly 🧡 Kind regards, Robin from Smoothly
Helpt me with bloating!
I take it everyday and it helps me with bloating and my bowel movements
September 18, 2023
Reply from Smoothly
Hi Jade, thanks for your review! We are happy to hear Gut Support works so well for you 🧡 Kind regards, Robin from Smoothly
Amazing, Life Changing
September 21, 2023
Reply from Smoothly
Hi Attaullah, That you for your review! I'm happy to hear that you are satisfied with our products! 💛 Kind regards, Anna
It works
So far it has helped me reduce my bloated stomach …. Touch wood it should remain like that for the foreseeable future.
September 14, 2023
Reply from Smoothly
Hi Wilson, Thanks for your review! I'm glad to hear that you are satisfies with out product! 💛 Kind regards, Anna van Smoothly
Tried to cancel subscription was unable…
Tried to cancel subscription was unable to for awhile would’ve been nice. If there was a button you could click to say cancel subscription instead you have to send an email
September 13, 2023
Reply from Smoothly
Hi Lee, thanks for your review! You can actually cancel your subscription at any time through your account :) You can access your account through our website. We are sorry to hear this was unclear to you! Kind regards, Robin from Smoothly 🧡
The product has arrived fast
The product has arrived fast , i,m in progress of using a smoothly gut support i will share my experience after 1 month .
September 10, 2023
Reply from Smoothly
Hi Ilir, thanks for your review! We are very happy to hear you are satisfied with our products and service thus far. We are excited to hear about your experience after having used the product for a longer time period 🧡 Kind regards, Robin from Smoothly
Ok I guess.
Took over a week to arrive, tastes OK but have only been using it for 3 days so too soon to see or feel any difference.
September 11, 2023
Reply from Smoothly
Hi Annie, thanks for your review! We always ship packages the same day when they are ordered before 23:30. Unfortunately, the courier does have quite a long shipping time which is out of our hands. We are happy to hear that you are satisfied until now and we look forward to hearing about your results once you have tried the product for a longer period! 🧡 Kind regards, Robin from Smoothly
Wrong order arrived
I ordered the three month package and recived just one package which is seriusly bad! I provided feedback and hope this will be fixed. If fixed, I will definitely change my review but now I am very dissapointed
September 20, 2023
Unprompted review
Reply from Smoothly
Hi Jakub, thanks for your review! We indeed had a fault in our warehouse causing this problem for some orders. Luckily we have fixed it all now and, as mentioned in our email to you, sent you all the missing packages! They should arrive soon. Our apologies for the inconvenience 🧡 Kind regards, Robin from Smoothly
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