smug.org.uk Reviews 581

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

SMUG PGcert in MSK Ultrasonography I signed up for the mentorship course and found it so useful that I am now studying the PGcert in MSK ultrasonography at the University College of Osteopathy.... See more

Rated 3 out of 5 stars

Nicely made but not working well for me. Like an earlier reviewer I have difficulty breathing in this mask as it sucks into my mouth and nostrils when I breath getting a build up of condensation insid... See more

Company replied

Rated 5 out of 5 stars

Cool! As face coverings go these are as good as it gets. Whilst face coverings are not the most comfortable things to wear, especially in hot weather, I've not come across any that are so well made,... See more

Company replied

Rated 5 out of 5 stars

These face masks are brilliant, I have bought four now and everyone of them has been finished to a very high standard, the fit is adjustable which is very good as if you have a small head like myself... See more

Company replied

Company details

  1. Clothing Store

Written by the company

The social enterprise helping people wear smiles. We make face-wear less intimidating and fun through bespoke, personalised designs and smiles to those who matter most.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

581 reviews

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Rated 5 out of 5 stars

I signed up for the mentorship course…

SMUG PGcert in MSK Ultrasonography

I signed up for the mentorship course and found it so useful that I am now studying the PGcert in MSK ultrasonography at the University College of Osteopathy. The course is intense, it is well structured and Chris, Robert and Francesca are very supportive. If you want to work towards competency and eventually expertise in this area don’t hesitate to sign up.
Kind regards

Stewart

November 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Fantastic

OMG, just received the tattoo sleep mask, it's so cute!
I haven't even had the opportunity to sleep with it, but I'm already in love. Lovely quality as well.

June 15, 2021
Unprompted review
smug.org.uk logo

Reply from smug.org.uk

Hi Mathilde - I’m afraid you are reviewing the wrong Smug. We produced hand sewn face masks as a social enterprise - your experience was with www.sleepsmug,com - they are a totally different company producing low grade sleep masks. Please can you remove the review when time! They don’t have a Trustpilot account as their products are clearly not worthy of positive review! If you read our other 500 reviews you will see they are about face masks coverings not eye masks!

Rated 5 out of 5 stars

Excellent masks but comfortable and…

Excellent masks but comfortable and safe. I will be wearing my masks fir a long time yet to continue to prevent infection Thank you

December 28, 2020
smug.org.uk logo

Reply from smug.org.uk

Thanks Jacky for the review - and for using Smug to keep others safe! Team Smug.

Rated 5 out of 5 stars

Great everything

Great service, web site, delivery and product

December 27, 2020
smug.org.uk logo

Reply from smug.org.uk

Appreciated Wendy - and let's hope for a more smiley 2021! Team Smug.

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Rated 5 out of 5 stars

The croc and sunshine masks are off to…

The croc and sunshine masks are off to the USA,for our grandchildren.I'm sure they will love them. Great pouch to put them in.

December 7, 2020
smug.org.uk logo

Reply from smug.org.uk

Hope they receive them swiftly Mrs Cook and are all smiles! Thanks, team Smug

Rated 3 out of 5 stars
smug.org.uk logo

Reply from smug.org.uk

Hi Gabrielle thanks for the review - we're not sure what is meant by not much material? Perhaps ping us an email at hello@smug.org.uk if we can help! Team Smug.

Rated 1 out of 5 stars

restricted air flow. unusable.

fit was fairly good but breathability was extremely poor to the point its not usable.

November 26, 2020
smug.org.uk logo

Reply from smug.org.uk

Hi Iain - you may find that loosening the toggles and nose clip to ensure a partial vacuum is not created and air can circulate freely may help. We've also emailed you to see if we can help. Team Smug.

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Rated 5 out of 5 stars

Brilliant mask

Brilliant mask. I have bought many substandard and ill- fitting masks over the last few months (I commute by train) and this is by far and away the best. Great fit and feels very secure. Thankyou☺️

November 20, 2020
smug.org.uk logo

Reply from smug.org.uk

Thank you Mary for telling us you feel Smug!

Rated 5 out of 5 stars

Best mask I've had

Best mask I've had, and I've tried plenty. Very breathable and it doesn't touch your mouth so your not eating the fabric every time you speak. Ordered the black and now ordered a light blue one.

November 16, 2020
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Reply from smug.org.uk

Ah that makes us feel Smug Janine - thank you!

Rated 5 out of 5 stars

Smug masks are great

Smug masks are great! They fit well, allow you to breathe easy, all packaging is biodegradable, I would recommend to anyone.

November 16, 2020
smug.org.uk logo

Reply from smug.org.uk

Very kind of you - and yes it's important all the packaging is biodegradable! :)

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Rated 5 out of 5 stars

Excellent quality

Very quick delivery, and the face mask is good quality. This is the second mask I have bought from them and I highly recommend them. They are very comfortable to wear and easy to clean.

November 12, 2020
smug.org.uk logo

Reply from smug.org.uk

Thanking you for your positive feedback Team Smug!

Rated 5 out of 5 stars

It’s the best mask I’ve bought so far

It’s the best mask I’ve bought so far, adjustable loops and comfortable to wear. Gets a bit damp after a couple of hours but so do all the rest.
Took a while to arrive but that’s down to the post.
Well pleased.

November 9, 2020
smug.org.uk logo

Reply from smug.org.uk

Cheers Chris - appreciate the feedback and thanks for choosing Smug!

Rated 5 out of 5 stars

Breath in

It’s the only mask I can breathe comfortably for longer periods of time (at work). I got one as a present and bought another two colours. Really good quality. Thank you for making wearing masks easier! xx

November 8, 2020
smug.org.uk logo

Reply from smug.org.uk

Thanks Marine - we are all Smug you are Smug!

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