SNEAKER PEEKER Reviews 464

Happy about my purchase and the shoes are looking amazing when trying them. Just had some issues regarding the product. The leather of the shoes had kind of marks on it and the leather looks kind faded. For sure I’ll shared with support and hopefully finding a better terms. Super service and price tho

Honestly, this is the worst online shopping experience I've got for a very long time. Considering we're at 2025, needing to cover all these cost + communicating with the service team via email + having trouble with the product shipped is just insane.

I've placed a pair of Birkenstock, on the product page it stated "regular fit" and then when it got shipped they gave me a "narrow fit" model. So naturally it won't fit me so I had to return it even though I paid 5 euro for the initial shipping. Then after submitting the return order, I got notified that either I have to cover the cost of returning the item, which will additionally require me to write to an email requesting a DHL return slip, OR I simply have to find a way to put that item back to their warehouse in Poland. They denied any return service /cost unless there's clear evidence of a broken product, this is just insane considering they just shipped an item with wrong sizing to me and now I have to do all these work & cover the cost to get it back.

When you think of shopping clothes / shoes, this is more hassle than walking to a shop myself and buying there. I will not trust this shopping site anymore. I'd rather shop somewhere else.

I have not even received my order.

Best sneakers in Berlin, I would like to buy more. You should buy sneakers guys for twice a month, let's stopping by once at two weeks !

Super bad experience, bad management and tracking system.

DHL could not deliver the shoes and was directly returned to sender, so I have never seen my shoes even. after 4 weeks the shipping department states they could not track the shoes, and no refund was granted neither. So I paid everything and don’t have the shoes for 4 weeks and god knows how long more. Asked for refund, no reply.

Ordering an expensive handbag is supposed to be a great experience - I could not wait to receive the parcel from Sneaker Peeker. I got an experience alright - a TERRIBLE one - I received a FAKE BAG and got MOCKED by the POOR CUSTOMER SERVICE. The parcel arrived - a simple plastic bag with a poorly cut bubble wrap wrapped around a 55 euro "original" Guess bag. I had to double-check if it was really what I had ordered from this "premium" reseller. The smudged dirty invoice written half in Polish and half in German did say "Guess bag - 55 euros". The bag had the logo alright - though the letters were DIRTY and had to be cleaned. The bag had NO ORIGINAL TAG, was stuffed with a SLOPPILY cut plastic and paper. Moreover, this "new, original" bag was ALREADY FRAYING. It had in some places three in some two POORLY made stiches. I was SHOCKED AND FURIUOUS that I had been SCAMMED. I wrote to Sneaker Peeker - they responded that I should send proof - I sent them pictures clearly showing FRAYING SEAMS, DIRTY INVOICE, HANGING THREADS, FAKE TAG. I got a response saying "oh, you are no expert in handbags - this fraying, dirty, poorly-made fake bag is in fact a premium 88 euro retail price Guess bag". WHAAT!? They said that it's all original and I can get money back if I send the bag back in pristine condition - clean and unused. WHAT? Am I supposed to pay for cleaning and repairs of this FAKE BAG? I also read online that Sneaker Peeker is famous for NOT RETURNING MONEY AND STEALING THE PRODUCT WHICH HAD BEEN SENT BACK. I DO NOT RECOMMEND THEM AND I WILL NEVER SHOP WITH THEM AGAIN. YOU SHOULD NOT EITHER

I sent the ware back to you and haven’t received my money back yet!

I have ordered 6 days ago a pair of uggs. No confirmation mail, no number to reach customerservice.instagram is not existing. I am agraid i will not receive the order, and lose the 200 euro.

It went perfect ! Delivery within 2 x 48hrs and Original Clark Shoes. Thanks for your outstanding service !

Dont buy here. Sending takes long, and if you want to return the product, you pay the sending back, wich is more expensive than the product. Really complicated to contact them. Avoid this seller.

King regards