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Rated 1 out of 5 stars

Bought a Snorelux Sleep Mask. It arrived within specified time. My experience went downhill from here. Badly made, bad fit, unsuitable size, light still a problem. Enquired about a return. I would... See more

Rated 1 out of 5 stars

Scam company with rubbish products sent directly from China while trying to make it look like they’re an Australian company. Atrocious bullying tactics from their “legal” team when trying to get a... See more

Rated 1 out of 5 stars

snorelux.ch A Swiss website, but the goods are actually ordered in China and flown in. Delivery takes several weeks and it’s not environmentally sustainable. I might as well order from Temu, where the... See more

Rated 1 out of 5 stars

SCAM !! Don't waste a cent on this product as it has made NO difference whatsoever to my airways or snoring, in fact, it has made my snoring worse! What they promise on their website is misleading a... See more

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1.5

Bad

TrustScore 1.5 out of 5

28 reviews

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Rated 1 out of 5 stars

This company has NO RETURNS

This company is totally misrepresenting their money back guarantee...
The product is way too small for an adult. It made n-my husbands gums bleed and was a total waste of $64.50
You cannot return it if the package is opened...but how do you try it if you don't open it. TOTAL SCAM

April 2, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM !

SCAM !! Don't waste a cent on this product as it has made NO difference whatsoever to my airways or snoring, in fact, it has made my snoring worse! What they promise on their website is misleading and totally false. Please ignore ANY good reviews as these would not be genuine. I contacted the company for my money back but, as expected, they weren't helpful in the least !

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

They lie about the money back guarantee

We bought mouth guards that have a 30 day money back guarantee that if you don’t love the item you can return it no questions asked (printed on the box).
They will not accept our refunds because we have used the item… how else is a money back guarantee meant to work?
If you complain on social media they block you and delete your comment
The anti snoring mouth guards are way too small for adult Caucasian people. I think they’re reselling a cheap overseas product. Do not buy.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS SCAM COMPANY …

Scam company with rubbish products sent directly from China while trying to make it look like they’re an Australian company.
Atrocious bullying tactics from their “legal” team when trying to get a refund on a FAULTY product..then they make you pay the return postage
Fake positive reviews and misleading information on website.
Should be shut down by ACCC for breaching Consumer Protection Law.

October 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Don’t waste your money

This company is a Chinese company pretending to be Australian. They are a complete scam and their products are completely useless Chinese rubbish pretending to be Australian designed products. They will not provide refunds and their products are completely misrepresented.

January 8, 2025
Unprompted review
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