While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 3 men’s natural fibre tops for a total of £68. They looked great in FB photos. Received synthetic trash, not vaguely resembling FB images. Asked for return instructions and after prompting... See more

Rated 5 out of 5 stars

I’ve been looking for jazzy styles for nighttime activities. Your products caught my eye right away as a cut above style wise compared to others I have seen. The prices also seem quite affordable. I... See more

Rated 2 out of 5 stars

I ordered a yellow cashmere pullover. It took so long to arrive that I had already requested and obtained a refund from my credit card. Was it worth the wait? Absolutely not! It is so badly put togeth... See more

Rated 4 out of 5 stars

I was happy with the products and prices. The only thing that was difficult was viewing and making changes to my cart. Rather than being able to edit my cart easily, I had to go back and cancel an i... See more

3.1

Average

TrustScore 3 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered 3 men’s natural fibre tops for…

Ordered 3 men’s natural fibre tops for a total of £68.
They looked great in FB photos. Received synthetic trash, not vaguely resembling FB images.
Asked for return instructions and after prompting got an offer to keep trash and receive a US$ 6 yes 6 refund.
Unscrupulous rogues who would be prosecuted if in UK.
Steer clear!!

February 9, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Poor quality

I ordered a yellow cashmere pullover. It took so long to arrive that I had already requested and obtained a refund from my credit card. Was it worth the wait? Absolutely not! It is so badly put together that it wrinkles everywhere. Is it cashmere? I have not done a test but I have doubts. Moral of the tale. If you see an advertisement on the Internet (Facebook in this case) and it looks to good to be true, it probably isn't.

March 4, 2025
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Ordered 5 vests

Ordered 5 vests. Was charged on my CC. Received no confirmation or order number. I sent several emails to their "support" email address listed on their website. Never recieved a response. I finally called my CC company to reverse the charges, of which is being processes. I finally received a package several weeks after ordering that it entirely different what I order. I called a phone number found on the BBB website that is answered by anb auto attendant that is placed on perpetual hold. I now have to return items that I never ordered. In my opinion, extremely poor service and would recommend avoiding doing business with this company.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful!!!!

Placed an order last Monday and paid. Never got a confirmation nor delivery tracking. Not sure if they just took my money and it is a fake company.
I sent 2 emails to "support at snowaker com" but no response.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Love the jazzy styles

I’ve been looking for jazzy styles for nighttime activities. Your products caught my eye right away as a cut above style wise compared to others I have seen. The prices also seem quite affordable. I am pleased to see that the products I’ve chosen are cotton and not polyester. I’m also happy to see larger sizes for big guys like me. My fingers are crossed that they will fit. My only suggestion would be to offer the products in a heavier or warmer fabric for nighttime wear. I may change my mind after receiving the products. I’m looking forward to being pleasantly surprised, especially given some of the good reviews I’ve seen about you. All the best to you and yours,
Michael

January 9, 2025
Unprompted review
Advertisement
Rated 3 out of 5 stars

The product quality is good

The product quality is good. I am happy with the service online BUT I have to say I bought 2 jackets and the size is wayyyyy wrong. I bought large and by the measurements online it was correct. They are so so big it is crazy. I was in touch with costumer service and got some money back but not all of it. I really think I should have got a full refund as the product size was just wrong.

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

Snowaker is a Chinese based SCAM store. DO NOT purchase from them

Ordered a jacket, arrived, no labels on the garment, no return info, no receipt, just in a plastic bag. Yes, item is very cheaply made, no quality but priced cheaply. Jacket was not correct size and immediately contacted to get an exchange as they promise (one exchange allowed as long as notified within 14 days, I notified day or receipt). They REFUSE TO EXCHANGE or REFUND, says we have to be partners in this transaction and I have to take financial responsibility due to the HIGH COST TO RETURN shipping to China and they don’t have any local agents. Also, they said to sell on line and make my money back that way!!! IAN (supposedly his name) said they will ONLY refund me $8 of my $85 cost BUT, THEY HAVE NOT REFUNDED ANYTHING! This store is a Chinese based scam. I suggest to all of the victims, there are many, to contact your credit card company and demand a full refund and file fraud charges.

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

Pure quality and bad fit

Clothes received did not resemble at all the ones I ordered based on the web site. Also terrible fit. Whilst asking for return of the goods and getting my funds back I was offered 10 USD or 10% discount on next order.They do not seem to care at all about the consumer rights relating to e-shopping. No instructions on how to return the goods included in the received parcel. S.a.b.e.n.a.

July 28, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality, Scam

Terrible quality, total scam, they don’t offer returns but want to refund 10 US$ for 100$ items. I ordered 2 jackets and I can’t use them.
Don’t order anything from there!!

July 24, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

The products are of poor quality and…

The products are of poor quality and not worth the price! Although they claim to offer a 30-day money-back guarantee, returning the item requires shipping it back to China. Instead, they offer a mere 10% refund while you keep the subpar product. It's overpriced and a scam!

July 17, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look