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Rated 1 out of 5 stars

Ordered 3 men’s natural fibre tops for a total of £68. They looked great in FB photos. Received synthetic trash, not vaguely resembling FB images. Asked for return instructions and after prompting... See more

Rated 5 out of 5 stars

I’ve been looking for jazzy styles for nighttime activities. Your products caught my eye right away as a cut above style wise compared to others I have seen. The prices also seem quite affordable. I... See more

Rated 2 out of 5 stars

I ordered a yellow cashmere pullover. It took so long to arrive that I had already requested and obtained a refund from my credit card. Was it worth the wait? Absolutely not! It is so badly put togeth... See more

Rated 4 out of 5 stars

I was happy with the products and prices. The only thing that was difficult was viewing and making changes to my cart. Rather than being able to edit my cart easily, I had to go back and cancel an i... See more

3.1

Average

TrustScore 3 out of 5

80 reviews

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Rated 1 out of 5 stars

Avoid buying this rubbish!…

Yet another day goes by without Snowaker sending me a returns form. I’ve been trying for 5 days without any luck!
It is obvious they don’t want me to return the unwanted goods. Mind you I don’t blame them for not wanting them back they are such rubbish quality!!!
Why would they want them back!!🤣🤣
Take good advice & avoid buying from this Company!! You have been warned!!

April 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Will not refund sub quality products

the products are terrible quality and sizing is not accurate. terrible company to deal with. When i tried to return my products they continually offered money , first 5$ , then 25$ to keep my items. The company is a total scam and would not recommend anyone buy any products from them. i have been scammed

March 25, 2024
Unprompted review
Rated 4 out of 5 stars

Great-looking products

I was happy with the products and prices. The only thing that was difficult was viewing and making changes to my cart. Rather than being able to edit my cart easily, I had to go back and cancel an item and then re-enter it. I also had one item disappear and then had to re-purchase it.

March 24, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered a jacket

I ordered this jacket. Two days after I ordered it the tracking announced it was delivered....It was not. I contacted them with very little help. I then received the jacket weeks later. The construction of the jacket was very very poor. It did not fit correctly at all and doesn't even look anything like the pictures on this site. I have asked to return it for a refund and they are playing games with me by first offering me US$7.00 to keep it. After multiple emails they are now up to US$35. This is not the way a reputable company should act. I recommend not buying and don't get taken in by the pictures.

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

I'm over £100 down

Ordered two shirts - same style - different colours.
They arrived - one was two small and not as advertised.
The other shirt was two sizes two big! Again not as advertised. And completely different from the other one. Both were really badly made and finished. About as stylish as a cowpat.
Sent them back according to their instructions but they are now saying - where did I send them?
Horrible experience. Avoid Snowaker like the plague!
Pissed off of Barnet. x
PS Pity you don't have a quarter of a star rating, as they're not even worth that!!!!

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. I ordered a cardigan/jacket at the beginning of October. It eventually arrived weeks later after I chased them. The garment was not as illustrated - inferior quality and about three sizes too big. Very disappointing. Contacted the company who fobbed us off and made it clear that returns were out of the question. The company is based in China (!) and it would have cost at least £20 to send it back (if it arrived). After weeks of emails they offered a £25 refund and suggested I give the oversized garment to a relative….. unbelievable. I had no choice but to accept this offer. The initial purchase had been about £50. It then took several weeks and numerous emails to get the refund which I discovered had been paid to a German customer!! What I cannot understand is how a company like this can operate without a return policy - surely this is illegal?. just hope other people don’t experience the same problem. Please keep away from this company - it will save a great deal of grief and frustration.

October 3, 2023
Unprompted review

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