Customer service was super nice and Will help you wherever they can! Took a little long and i dont need 10 reminders that my package is coming from China with al Chinees Words and directions like im b... See more
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Company details
Written by the company
Designed for style, comfort & performance. Your favorite snow outwear for less. Worldwide Shipping✈️📦
Contact info
2229 South Grand Ave, 92705, Santa Ana, United States
- services@snowears.com
- snowears.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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Absolutely love the gear
Absolutely love the gear! Very affordable and quality was amazing for the price. The fit of the pants and jacket is definitely better than the typical brands (Burton, northface, etc.)

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customer support is on some next level…
customer support is on some next level not gonna lie. Helped me with everything very fast and politely

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Very pleased!
The customer service was perfect, they were answering very fast. The pants i ordered arrived after just 4 days and i ordered them from germany. Very pleased with the pants themself, good quality and fit perfectly.

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Baggy pants
The pants are super dope, fits me perfectly, just the right baggy size. Was very much waterproof, really enjoyed this purchase

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Snowears is awesome
Snowears is awesome! The packages come fast, and the gear that you get is very high quality! The snow gear is very water proof, warm, and comfortable! I also like all the options of style and the chance to be different and stick out on the mountain, I have been asked numerous times where I got my fit, and numerous times I have been complemented! Highly recommend!

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Excellent service
Excellent service specially through Instagram! They are always super attentive to what I need and very kind. The clothing is of outstanding quality—I’ve been buying from them for over two years, and I always receive everything in perfect condition.
i absolutely love snowears
i absolutely love snowears! the clothes are amazing and beautiful. the shipping takes about 7-10 days. always happy with my orders🫶🏼
Amazing quality!!!
Amazing quality and fits true to size!! Would highly recommend if you are looking for long lasting and durable gear!
My favorite snow brand company
My favorite snow brand company, quality and fast shipping; worth the money and communication is amazing! 12/10 recommend
Baggy Snowboarding
I have a bunch of different pieces and each one is really high-quality. they really fit the baggy streetwear snowboard aesthetic that I’m going for!! for sure will keep purchasing
If you want to bring some serious…
If you want to bring some serious baggage to the mountains, look no further! 10/10 experience
If I could give them a 0 I would
If I could give them a 0 I would. I ordered a pair of pants for my teenager on Friday, the LITAN Gateway Baggy Cargo Pants. They were priced at $50 on the website. That is what I paid for them along with a ridiculously priced $25 shipping fee and a $2.15 shipping protection fee. This morning I received an email at them-
“Dear Amber,
We sincerely apologize for the inconvenience, but due to a system error, the price of the LITAN Gateway Baggy Cargo Pants in your order was incorrectly listed. The correct price should be $179.00.
To make up for this issue, we’d like to offer you a free pair of ski socks as a gesture of apology. Please let us know how you’d like to proceed—whether you’d like to continue with the purchase at the adjusted price or prefer an alternative solution.
We truly appreciate your understanding and look forward to your response.
Best regards,
Daisy
Snowears Support Team”
I emailed back-
“No, free socks are not ok. You need to honor the price I bought the pants for. As the mistake was on your side, you need to make it right with the customer.
Amber Cleary”
We will see what they say. This is very unprofessional and extremely poor customer service for the company not to take responsibility for THEIR mistake and screw their customer. Snowears need to have higher customer service standards and operate at a higher level of integrity.

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I ordered them about 6 weeks ago and…
I ordered them about 6 weeks ago and the pants arrived last Monday. After 2 days of skiing I had holes in all of my pockets. I don't recommend the brand.

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Shipping delays
I placed my order on Jan 31st, it's Feb 19th and I still haven't received my package. The standard shipping says 6-10 business days. I have contacted the store and fortunately they have replied but they cannot do anything about it, just wait till it arrives. I have had this problem before with other stores and they took care of it, sending another order with express shipping. I was just expecting a solution given that I won't be able to use the product this ski season.

Reply from snowears.com
ORDER #13365SW
Bought a pair of snowpants here in late November/early December. Didn’t get to use them until January do to the warm weather in New York. The seam ripped all the way from the top down to the knees on the inside and outside lining. Have been trying to get in contact with customer support for over a week now. No response. My order Number was #13359SW

Reply from snowears.com
I really love the baggy snow pants and…
I really love the baggy snow pants and oversized jacket!! I love the way they fit me and they are stylish as well. They are waterproof and ready to schred. Not the warmest clothes, it’s just a hardshell, but if you layer underneath you’re good. 😍🏂 would definitely recommend!
Excellent customer service, would definitely recommend!
Contacted Snowears instagram page to see if the free delivery would get to the UK in time for my ski trip as didn’t want to pay the £42 express delivery. They were very helpful and managed to express my delivery without charging extra and my Doorek baggy pants have arrived in great time ahead of my trip. Fast and polite communication, product arrived exactly as described, all round fantastic experience. Would definitely recommend to anybody who needs some sick ski gear!!!
Would order again! - This review is coming from Germany
This review is coming from Germany!
When I read that they were located in America and China I was concerned at first because I was worrying about the shipping time especially if I had a refund. But not only do you get a very reliable tracking number together with your order which updates regularly but the shipping was fast too! When I had a question regarding the refund procedure I got a response in less than 24h. And I‘m more than happy with my LITAN Snowear set! Definitely a recommendation. They sell what they show you. If you want to be sure with the size i would really consider to use each brands Size Chart. Since I was looking for a baggy style I was happy about the large variety of products and styles. :)
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