I cannot thank Snuggy hoods for reacting so quickly as I needed the rug urgently.. literally ordered at lunchtime today and on its way to be delivered tomorrow .. it needed extras sewing on as well... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have several snuggy hoods rugs for my horse with sweet itch, these are the only rugs that have ever given her any relief (over 30 years). She still rubs and scratches on things but does not do the s... See more
I’ve been really impressed by the Snuggy Hoods on my friend’s horses she has quite a few, so I thought I’d give them a go as my grey was getting really unhappy about all the flies on him! Ordering was... See more
Having ordered the bug body in the blue to match the two headless hoods I already owned, Snuggy Hoods very kindly sent me the full bug rug they had on stock at no extra cost (due to having a delay in... See more
Company details
Information provided by various external sources
Proud to be by By Royal Appointment to HRH The Queen.
Contact info
SNUGGY HOODS LTD, UNIT 1, BA14 6RU, HOLT, WILTSHIRE, United Kingdom
- 01225 783399
- sales@snuggyhoods.com
- www.snuggyhoods.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing product
Amazing product, sales team & Delivery time! Still can’t get my head around how quick I received my rug! Best bug rug out there well worth the money!
I have several snuggy hoods rugs for my…
I have several snuggy hoods rugs for my horse with sweet itch, these are the only rugs that have ever given her any relief (over 30 years). She still rubs and scratches on things but does not do the same damage to her skin, tail and mane. She does therefore rip and tear the rugs on occasion, Snuggyhoods supply a repair kit with the rug including fabric and velcro. I had used all my supplies and was stuck so I asked if they could supply me some more, they kindly agreed and only charged me for the postage. The member of staff I contacted - Becky was really helpful and friendly. I really value this Company, excellent products and service. Well done!
I cannot thank Snuggy hoods for…
I cannot thank Snuggy hoods for reacting so quickly as I needed the rug urgently.. literally ordered at lunchtime today and on its way to be delivered tomorrow .. it needed extras sewing on as well so someone worked bloody quickly thank you so very much from the bottom of my heart 💓
Brilliant service and terrific products
What can I say?!
What can I say?! I absolutely adore this rug! It comes so pretty, all wrapped up neatly and in a bow, inside a lovely cotton drawstring bag. Exactly as described, fits my horse perfectly and such top quality material. I was so excited to get this and put it on my girl who's struggling with bitten udders and underbelly. The udder cover is great and really doing the job. I did call customer service at first to ask about whether the udder cover would be stitches already as I hadn't seen the additional service of sewing, and the lady I spoke to was so polite and helpful. I actually cant stop banging on about the love I have for this rug. I was devastated when I bought my horse in the next day covered in mud. It drys fast, and despite being thicker material, it's not hot for the horses. Mine is such a hot horse and this suits her really well. Thank you SnuggyHoods.
The service was outstanding
The service was outstanding. The fit is superb and it's very simple to wear. The quality is impressive!
Brilliant service and high quality product
I bought the pull on one initially but found my horse didn't like the amount of material that needed to be pulled over his head. Snuggy Hoods were extremely helpful and switched it immediately for a zipped one which is brilliant- very easy to put on, extremely high quality, and will definitely keep him clean and snug!
Best Sweet Itch Rug in 30 Years
This is the best Sweet Itch Rug my 32-year-old Welsh Cob stallion has ever had!!! Since I'm ordering from Germany, I was a bit skeptical about the quality, fit, etc. for a long time. Completely unnecessary! I chose the combination of Sweet Itch Rug, Summer Turn-Out Hood, Leg Covers and Sheath Cover. Everything fits perfectly and is very well thought out. Now I'm actually sorry I didn't help my 'old man' with Snuggy Hoods sooner! Thank you for this brilliant protection!
Becky from the service center was also incredibly friendly and knowledgeable – and I had a few questions...!
Delivery was just 3 days after ordering. All the items were lovingly packaged in lovely fabric bags.
Highly recommended!
Great customer service
I recently purchased a few items from Snuggy Hoods and returned a couple of things I tried that didn’t work for my horse. I was really pleased with the quality of the products, they are very well made. Throughout the process, the team was incredibly helpful, offering great advice and support, and they processed the refund quickly. It was a pleasure to deal with a company that provides such excellent customer service.
What a fabulous product
What a fabulous product! It’s easy to put on, no more itchy grumpy horse, happy horse and happy owner. Should you buy one? Absolutely! What’s more they were endlessly patient with me phoning every 2 minutes about sizing. 🤗
It was great to get them at such a good…
It was great to get them at such a good price it’s not good that we can’t buy through an Australian website anymore
Great rugs and hoods
Great rugs and hoods. Fit is really good. Very well made. Strong and durable. I ❤️ Snuggy Hoods and my ponies do too
Snuugy hoods are just an amazing…
Snuugy hoods are just an amazing product and definitely a must have in my barn. I find the fit and quality of them be second to none. There headless hoods are my favourite. I have one horse that constantly has her mane rubbed and they are the only neck rug I use on her. They are a professional to deal with orders always arrive in a timely manor. It will be money well spent on their products.
Great hood for itchy horse
Good protection from insects, quite durable and easy to put on considering its close fit. I hope these continue to be available in Australia.
Great product
Great product. Use these for my arab stallion to protect his very long mane. High quality material.
This is the best fitting bug rug I’ve…
This is the best fitting bug rug I’ve ever bought. I ordered it from the Netherlands and it was here in 2 days. I put it on this morning and she rolled with it today. It didn’t move or turned on her. Tonight she was calm and relaxed and didn’t feel the need to scratch at all.
Brought 2 identical items the same size…
Brought 2 identical items the same size within a couple of week of each other.
The first fit well however the second really rubbed my mares poor face. A sore bigger than the size of a £2 coin completely rubbed raw.
After a lengthy back and forth discussion jumping through hoop after hoop it was established that the second item was faulty and made wrong and not the size correctly.
At this point I was feeing extremely frustrated and they wanted me to launder and return the item In order to resell.
As of yet they won't send a replacement or refund me.
I have attached a photo to show the damage Caused
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








