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Rated 5 out of 5 stars

Have had my swimming snugs for a year now. Bought for open water swimming as the cold water hurt my inner ear. As soon I I used them once open water I stared using for pool swims as well. They are abs... See more

Rated 4 out of 5 stars

They fit my ears easily and definitely stay in unlike the Sony WH1000MX3 tips, which despite 7 types none would stay in. However, they stick out much more and this look renders them unsuitable for my... See more

Rated 3 out of 5 stars

Good fit, although I'm guessing my ears need to get used to the snuggs, as buds feel a bit invasive. A slight dissatisfaction that I'm having with the Bluetooth zen product is that the volume is ra... See more

Rated 1 out of 5 stars

Radio silence. Had ear impressions done, sent them in, snugs confirmed reciept and then... nothing. Still apparently in manufacturing long past their manufacturing time and still nothing. So over to y... See more

Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Discover Snugs unrivalled custom-fit hearing protection and tips for earphones. Using the latest technology including 3D printing, our custom fit range offers a secure, comfortable fit. Custom tips available for over 250 different earphones and IEMs. The range also includes sleep plugs, swim plugs and hearing protection for different noise environments.


Contact info

3.9

Great

TrustScore 4 out of 5

267 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great ear plugs

Great ear plugs with mesh so I can hear through them.
Very helpful staff.

November 9, 2020
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Fiona for your lovely review and being one of our first customers to purchase SnugsAqua (Protect) with awareness filter, to hear as you swim. Enjoy!

Rated 5 out of 5 stars

Was on the lookout for some decent…

Was on the lookout for some decent earplugs for sleeping, after working my way through all the ones on Amazon I thought it was time for a custom fitted set. Couldn't recommend the Snugs Zen anymore, perfect fit and block out enough noise (from the loving partner) to get a good nights sleep every night. Life changing!

Whilst I was there I saw they do custom earbuds for headphones, and being an audiophile I saw they did custom moulds for my AKG-K3003i (along with many many other popular earphones), which I've always loved the sound of but could never listen for too long due to being uncomfortable. This completely changed everything, the Snugs Pro came, and after one slight adjustment, are just perfect. Connected to a Mojo/Poly the sound is just incredible. Perfect fit, creates that seal which allows for the best sound. Couldn't recommend more for those who live and die by their headphones.

I can see a long relationship happening with Snugs, I expect the current set of buds to last for the next 2-3 years but will be replacing as soon as my ears outgrow them.

The support received throughout was second to none, really recommend these guys for whatever your ear needs are.

November 8, 2020
Unprompted review
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Reply from Snugs Custom Fit

Thank you Mike for your lovely review, we are thrilled that you love both your SnugsZen and SnugsPro for your earphones!

Rated 4 out of 5 stars

They fit my ears easily and definitely…

They fit my ears easily and definitely stay in unlike the Sony WH1000MX3 tips, which despite 7 types none would stay in. However, they stick out much more and this look renders them unsuitable for my online video calls. Also, because of resting out further from the ear, Sony interprets them as being out of my ears and so they autopower off. I can turn off auto shutdown but they continuously flash the blue lights.

November 2, 2020
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Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, prompt service and helpful customer support.
The isolation and improvement of the sound from the monitors is brilliant!

I supplied my own impressions, so cannot comment as to the impression taking process.

October 26, 2020
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Reply from Snugs Custom Fit

Thank you William for your lovely review!

Rated 5 out of 5 stars

Great service

Great service, snugs fit really well and enjoyed every day.
Thank you so much for the service and product

October 20, 2020
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Reply from Snugs Custom Fit

Thank you Belle for your lovely review, we hope you enjoy your SnugsKidz!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, and the mind boggling way of creating custom moulds from just a smartphone picture is amazing!!

October 20, 2020
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Reply from Snugs Custom Fit

Thank you Gordon for your lovely review. We are very proud of the technology we have developed to allow customers to benefit from custom fit tips, simply by taking a picture of their ears!

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Rated 5 out of 5 stars

Excellent product.

I have been using these for a couple of years and love them. Recently bought a set for my niece and the service was excellent. Highly recommend.

October 13, 2020
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Reply from Snugs Custom Fit

Thank you Simon for your review, and we hope your niece enjoys using her SnugsKidz

Rated 5 out of 5 stars

Snugs Kidz magnet earphones

I think that my new Snugs Kidz magnet earphone are so cool! I love that they only fit my ears and nobody else's. The sound is amazing and it's like it's coming from my mind! 😃😃🎧 Miya, aged 10

September 26, 2020
Unprompted review
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Reply from Snugs Custom Fit

Thank you Miya, we hope you continue to enjoy your SnugsKidz!

Rated 3 out of 5 stars

Could do better

My original delivery contained a left ear-mould, with my name on it, that was clearly made from someone else's impression. Snugs replaced it without me having to resend my impressions but the wait was frustrating.
In use, the pair fit well but the smooth texture actually makes too good a seal. Unlike with a foam earplug, there is no opportunity for pressure equalisation. This detracts from the comfort and sound quality. I do feel Snugs are missing a trick here. Given the price point of the Snugs Pro, there ought to be something innovative about the texture or material or design that alleviates this issue.

September 23, 2020
Unprompted review
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Reply from Snugs Custom Fit

Hello Nick. Thank you so much for your feedback. If you are finding the fit of your Snugs a little too "Snug" we can adjust the offset for you. The Snugs are made from medical grade silicone so there is no chance of any reaction from wearing them, they are also washable. Please email the office if you would like any adjustment to your prefered fit.

Rated 5 out of 5 stars

as ever 5*

as ever, great service with great products

September 23, 2020
Unprompted review
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Reply from Snugs Custom Fit

Thank you AndyG for your lovely review!

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Rated 5 out of 5 stars

From start to finish I’ve had help from…

From start to finish I’ve had help from the same person which has lead to a reliable and excellent service. Not to mention a fantastic product that’s incredibly comfortable and allows for great sound quality!

September 21, 2020
Unprompted review
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Reply from Snugs Custom Fit

Thank you so much Krissy for your lovely review, I am so glad you love your Snugs. It was a pleasure to help you.

Rated 5 out of 5 stars

Excellent Product!

Excellent Product!

Prompt delivery, exactly as described. Using with Campfire Audio Solaris and find them much less fatiguing using the custom tips.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Quality

A fantastic product backed up with amazing customer service!
What more could you want?

September 3, 2020
Unprompted review
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Reply from Snugs Custom Fit

Thank you Oscar for being a great beta tester, I am so glad you love your SnugsKidz.
Hope you have a great weekend

Rated 5 out of 5 stars

Roni (9 years old) says

Roni (9 years old) says - they are good!

September 3, 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Thank you Roni for being a great beta tester, I am so glad you like your SnugsKidz.
Hope you have a great weekend

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Product quality is fantastic. Customer service is fantastic. I would 100% recommend these guys.

August 17, 2020
Unprompted review
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Reply from Snugs Custom Fit

Thank you James for your lovely review!

Rated 5 out of 5 stars

A step above the options out there...

Absolutely fantastic customer service And an outstanding product.... extremely comfortable and help to produce a great sound from your iems...
Highly recommended!

August 13, 2020
Unprompted review
Snugs Custom Fit logo

Reply from Snugs Custom Fit

Hello Peter.
Thank you for your great review, we are so glad you love your snugs.

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