I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I a... See more
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Company details
Written by the company
Snus24 are selling high quality snus online worldwide since 2013.
Snus24
Written by the company
- Snus24 works with high quality products and speedy shipments. We focus on satisfying our customers by providing the best service. Our customers are our first priority. We take full responsibility for our products. Our vision is first and foremost to deliberately work with sustainability, also engage hand in hand with a long term profit. We aim for our customers and other parties to feel safe and confident with us and the business we conduct.
Fresh products guaranteed.
Fresh snus, we guarantee it!
Contact info
Strandgatan 28, 53130, Lidköping, Sweden
- info@snus24.com
- snus24.com
Replied to 5% of negative reviews
Typically replies within 24 hours
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Straightforward
Straightforward. No confusion in shipping or pricing. Product is as described, shipped quickly, and easily tracked. Will be a repeat customer.
Great selection and my order arrived in…
Great selection and my order arrived in a few days, my go to snus store.
Beware...FDA will detain and destroy shipments to the USA
Beware; Shipments to the USA will be detained by the FDA and destroyed. Here is what I wrote to Snus24 and included is the letter I received from US FDA. Snus24 just said they had done nothing wrong...clearly the mistake is theirs.
Invoice #000050092 for Order #000061095. Detained in the USA and will not be released.
I received an email from one of your employees that you had done nothing wrong when my shipment has been detained and will be destroyed by UPS/ US FDA. Well, I want to argue that something you did or not do was wrong as this is the letter I received from the US FDA when requesting that my shipment to be released. The product lacks proper labeling as you can see in the letter and therefore got stopped. THAT is clearly a fault of yours. I do request that you credit me back the cost of the product and that you do it on the CC I used when purchasing it.
Good morning Mr. Gebhardt
It appears that the product and manufacturer is on Import Alert 98-08: Regulated Tobacco Products Lacking Labeling Requirements Specified in Section 903(a)(2) of the FD&C Act. Non-Tobacco Nicotine (NTN). NTN products can only be legally marketed in the United States if it received premarket authorization from FDA. Without marketing authorization from FDA, a product is in violation of the FD&C Act and is subject to FDA enforcement.
Would you like an early refusal prior to the end of the hearing period 4/22/2025? This will give you the option to return the shipment to the exporter or have the shipment destroyed.
A refusal is FDA’s final decision that a detained shipment is in violation of FDA laws and regulations.
UPS will either export or destroy the shipment. Please contact UPS to discuss those options of exportation or destruction. A refused shipment must either be destroyed or exported under the supervision of Customs and Border Protection (CBP) and FDA within 90 days of the date of the Notice of FDA Action (Refusal Notice).
Detention and Hearing Process
For more information on the FDA Detention and Hearing process including what to do after your product is detained please see the FDA webpages: Actions and Enforcement, Detention and Hearing, and Refusals.
You can monitor your shipment in real time status, submit documents, and get Notices of FDA Action via ITACS at
V/r,
Sheena James
LCDR, U.S. Public Health Service
Compliance Officer
Good Experience
Good prices, fast shipping when it’s in their control (once it’s in customs it varies on how long it takes). Packaged well. Overall I’d definitely recommend.
Fast turnaround times and shipping with…
Fast turnaround times and shipping with a great selection of products. Would love to keep using the site but hope shipping to the US can be resolved
SHIPPING TO US!!! 5 Stars!!! Frequent Customer!!!
Most of the time Snus24 has the product I’m looking for in stock! Also, there’s some issues with other vendors not being able to ship products to the United States and Snus24 has no issues currently. Best in the SNUS game!!!
I'm on a submarine in the US
I'm on a submarine in the US. The fact that you guys still can ship to me is amazing. I will be ordering again very soon
Fast and competent service
Fast and competent service. I have no complaints. Will buy again!
Great shipping speed!
Best way to get snus here in alaska…
Best way to get snus here in alaska honestly and the snus are great got the Pablo tropical punch and it tast amazing
Fast shipping and great prices
My order was assembled and ready for UPS pickup within 8 hours of placing it. All products arrived with reasonable best by dates. The prices are lower than most other shops and they have a pretty wide selection. I will certainly be using Snus24 again in the future. My only very minor gripe is that the website had issues with updating my cart as I was adding products.
Happy with my Snus24 order.
Snus24 filled and shipped the order promptly. There was a weather related delay here in the U.S. slowing UPS delivery but this is by no means Snus24’s fault.
Very happy with my experience with Snus24 and will be ordering again soon.
Simply the best!
Easy ordering and fast shipping! Always a pleasure to order from here!
Fast shipping cleared customs
Fast shipping cleared customs, which I guess means labeled correctly. Very happy.
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