I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I a... See more
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Company details
Written by the company
Snus24 are selling high quality snus online worldwide since 2013.
Snus24
Written by the company
- Snus24 works with high quality products and speedy shipments. We focus on satisfying our customers by providing the best service. Our customers are our first priority. We take full responsibility for our products. Our vision is first and foremost to deliberately work with sustainability, also engage hand in hand with a long term profit. We aim for our customers and other parties to feel safe and confident with us and the business we conduct.
Fresh products guaranteed.
Fresh snus, we guarantee it!
Contact info
Strandgatan 28, 53130, Lidköping, Sweden
- info@snus24.com
- snus24.com
Replied to 5% of negative reviews
Typically replies within 24 hours
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The order is not being sent, the support is silent
I placed an order on July 4, but it hasn't been delivered yet. The support team hasn't responded for about a week, and they didn't even include the 20 cans of Siberia red that I ordered half a year ago. However, I decided to continue using it, but I've encountered another issue...
Order is at the post office very happy…
Order is at the post office very happy with the service and I anticipate the product will be great thanks snus24
I didn't receive the package
I didn't receive the package.
My questions are being ignored.
There is no support from the seller. I'm not even sure if the package was even sent
Don`t recommend!
It was not possible to deliver the snus to my country and I asked them for a refund. Since then, they have been totally ignoring me and my requests. I highly do not recommend them. Total disregard for my requests on their part.
Super fast shipping overseas
Super fast shipping overseas. They also put a cute little surprise in the package. Will definitely be ordering again and again.
Best snus exporter in the world
Easily the best snus exporter in the world and they are well clear of the competition, both in terms of price and service.
Knowing how messy it can get at UK customs, I ask the seller to write "TPD18070" on the parcel label and both orders I've placed this year have arrived within a few days, without any hiccups whatsoever.
Great customer service.
Great customer service. I’ve used them before and other companies Snus24 has been the best customer service so far. I’ve reached out before with questions they responded within 24hrs.
Order has not arrived and there’s been…
Order has not arrived and there’s been no communication regarding it. (I’ve sent you the payment receipt)

Reply from Snus24
Shipping needs a major overhaul!
Fed ex is typically great, but not for your product. This is the 2nd time now there is no heads up on the delivery. They come by and leave a note they stopped by with no info on future drop offs (the fedex app doesn’t do any better, says can’t make changes pls look at the slip the driver left which has been blank both times). Other companies I buy from use UPS and they give you a heads up + leave a note saying we’ll be back between this time. It’s just crazy to me the vast difference in service when you sell the same product (especially when fedex is known to be better at communicating, so this could be an international or internal company problem I don’t know). It makes it hard to use y’all again in the future when you ship the product late + no updates from carrier until they made an attempt to drop it off with no future info on further drop off opportunities…….
Fast shipping and great customer care
Very fast shipping for international, everything came as expected and even got a little candy treat from Europe! Above and beyond.
Arrived in NH about a week after order
Arrived in NH about a week after order. Good stuff, no hassle.
Awesome delivery thanks guys!!!!!
Smooth and fast
Amazing!
Good and quick responses!
Snus and shipping were excellent, will definitely ordering again.
Outstanding one stop shopping!
Great website layout, excellent selection of products, great prices.
Always always always the best
Always always always the best. And thanks for the free candy. I will be sure to order some of that with my snus next time. So yummy.
great response
great response, they have not all the quantity i want, but we got a solution quick! :D
Great service
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