While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The service is unusable. It's horrible. You can't get a sticky proxy even if your dashboard settings are set to "Hold IP if connection lost" The proxies often change literally after 5-10 sec... See more

Rated 5 out of 5 stars

I have tried a lot of proxy providers. Then, Since May 2021 I started using Soax's service. Only Soax proxies were able to not get blocked by some antibot systems used on websites or not gettin... See more

Rated 5 out of 5 stars

I`ve been with SOAX since 1 year so far, tried several alternatives before but always there were troubles Since 1 year and until now SOAX is exceeding my expectations, personal manager and super fr... See more

Rated 4 out of 5 stars

Highly recommend these proxies for residential. Mobile not so much. There was many that worked well. Nice to be able to keep the same IP longer than most providers. Cheap GB prices. The mobile proxie... See more

Company details

  1. Business to Business Service
  2. Business Networking Company
  3. Computer Security Service
  4. VPN Service

Written by the company

SOAX is an intelligent data collection platform used by leading companies to collect public web data for a wide range of uses.


Contact info

3.7

Average

TrustScore 3.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

SOAX - 5 STAR for Diligence and Responsiveness

It has been a great pleasure thus far working with the SOAX team. Our communication with SOAX has certainly been a process, but they were diligent, responsive, and very professional the whole way through. These are major characteristics we were looking for to partner with long term and they have hit the mark. We look forward to working with SOAX and are happy to have joined the SOAX community!

July 30, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

great service so far

great service so far! i tested everything in their trial period and subscribed. tbh they provide everything better than competitors like (brightdata lol that blocks websites and overcharges). SOAX is perfect! thanks

June 26, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Support

I got so useful support for my problem so the problem is solved and it work so well ! thank you Soax

May 18, 2021
Unprompted review
SOAX logo

Reply from SOAX

Hello Nguyen,

Thank you for your review.

We are positive we can help you with proxies set up and fix issues you are facing with. We will do our best to help to resolve the matter. Kindly reach out to our support team once it is convenient for you.

We really look forward hearing from you soon.

Best regards,
SOAX Team

Rated 4 out of 5 stars

Highly recommend for resi not mobile

Highly recommend these proxies for residential. Mobile not so much. There was many that worked well. Nice to be able to keep the same IP longer than most providers. Cheap GB prices.
The mobile proxies were constantly going down, probably because people go on their mobile phones more often and shut the connection down.

April 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great proxy provider with a very…

A great proxy provider with a very helpful customer service. Their proxies work well with my case use (search engine scraping), and I qould guess for other cases too. Great geo targeting. Overall a 10/10 from me.

High recommend them for their quality and service. Get that trial!

March 31, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

The CS team is super helpful

The CS team is super helpful, and step by step teach u how to operate with their system. The best customer experience I ever had. Good Job guys.

January 26, 2021
Unprompted review
Rated 4 out of 5 stars

I'll write right away about the merits…

I'll write right away about the merits of the service, I have never seen anything like it on the market, that is why I decided to write a review. Very user-friendly panel and lightning-fast technical support.
Proxies are not spammed, clean. Here your package and the issue with proxies are closed.
There are also disadvantages. I have never seen such a dashboard before, so I didn't immediately figure out where to click so that everything would appear. Another of the """"minuses"""" - for the package to work, you must, in any case, specify the SP of the bindings, even if you work with a username and password.
I advise you to at least test it. Maybe this service will suit you too. I wish sellers not to raise prices for old users or at least offer discounts.

December 2, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best proxies-provider ever

Best proxies-provider ever. For 3 months working with SOAX i was feeling very high client-service.
For the first time I see that a Russian company is providing such a professional individual approach to clients! Like wizards, the SOAX team can satisfy even my most exotic needs with a snap of their fingers. I have never met such a high quality of service anywhere. If SOAX was a restaurant, then this restaurant would definitely have three Michelin stars. Separately, I would like to note the politeness and responsiveness of their team member Alexander. If you happen to cooperate with him, you will truly feel like a VIP client. Well, for dessert - the price / quality of the proxies themselves. No comments here ... Just test it yourself. But just be careful, you can fall in love with this company. Forever and ever.Amen..

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect! 5*.

Elena is the perfect customer care! We are new to this and she was wonderful, explained everything, we have asked a thousand questions, she answered and helped us with everything, she was helping us for 2-3 days!
We highly recommend Elena and all the services she is offering. Hopefully, we will work for a long time.

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Low cost relative to competitors in the…

Low cost relative to competitors in the market
Perfect proxy quality
Awesome technical support! There was not a single question, the solution of which I would not be satisfied. The support is always on the client's side, as polite and courteous as possible. For only one support, I would put 10 out of 5 points!

October 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look