The service is unusable. It's horrible. You can't get a sticky proxy even if your dashboard settings are set to "Hold IP if connection lost" The proxies often change literally after 5-10 sec... See more
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See what reviewers are saying
I have tried a lot of proxy providers. Then, Since May 2021 I started using Soax's service. Only Soax proxies were able to not get blocked by some antibot systems used on websites or not gettin... See more
I`ve been with SOAX since 1 year so far, tried several alternatives before but always there were troubles Since 1 year and until now SOAX is exceeding my expectations, personal manager and super fr... See more
Highly recommend these proxies for residential. Mobile not so much. There was many that worked well. Nice to be able to keep the same IP longer than most providers. Cheap GB prices. The mobile proxie... See more
Company details
Written by the company
SOAX is an intelligent data collection platform used by leading companies to collect public web data for a wide range of uses.
Contact info
The Charter Building, UB8 1JG, Uxbridge, England, United Kingdom
- support@soax.com
- soax.com
Replied to 75% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
SOAX proxies and support
Flexible guys. Have cool offers for mobile and residential proxies. The customer services is on top! Special thanks to agent Mike.
SOAX - 5 STAR for Diligence and Responsiveness
It has been a great pleasure thus far working with the SOAX team. Our communication with SOAX has certainly been a process, but they were diligent, responsive, and very professional the whole way through. These are major characteristics we were looking for to partner with long term and they have hit the mark. We look forward to working with SOAX and are happy to have joined the SOAX community!
Good Service and Support!
Good proxy - good support
Thanks soax team for supporting everytime and for resolving any questions and problems in a minutes!!!
The guys were very helpful with the…
The guys were very helpful with the package,lost my promo found and processed+technical support works all day and always quickly answer,thank you!
great service so far
great service so far! i tested everything in their trial period and subscribed. tbh they provide everything better than competitors like (brightdata lol that blocks websites and overcharges). SOAX is perfect! thanks
residential IPs are from real devices
residential IPs are from real devices ranging from desktop devices, mobile, and even Wi-Fi. Good prices and very helpful support. Highly recommended.
Great Support
I got so useful support for my problem so the problem is solved and it work so well ! thank you Soax

Reply from SOAX
Highly recommend for resi not mobile
Highly recommend these proxies for residential. Mobile not so much. There was many that worked well. Nice to be able to keep the same IP longer than most providers. Cheap GB prices.
The mobile proxies were constantly going down, probably because people go on their mobile phones more often and shut the connection down.
Great proxy provider with a very…
A great proxy provider with a very helpful customer service. Their proxies work well with my case use (search engine scraping), and I qould guess for other cases too. Great geo targeting. Overall a 10/10 from me.
High recommend them for their quality and service. Get that trial!
Competent employees
I had some questions and the competent employee roman gave me quick answers. Great job!
Soax service and Support system is awesome
Soax provides world class Proxies service and have some of highly skilled and helping supporting staff.
The CS team is super helpful
The CS team is super helpful, and step by step teach u how to operate with their system. The best customer experience I ever had. Good Job guys.
great service
good support, nice to work with this team. And the connection speed is acceptable. also flexible approach to cooperation.
I'll write right away about the merits…
I'll write right away about the merits of the service, I have never seen anything like it on the market, that is why I decided to write a review. Very user-friendly panel and lightning-fast technical support.
Proxies are not spammed, clean. Here your package and the issue with proxies are closed.
There are also disadvantages. I have never seen such a dashboard before, so I didn't immediately figure out where to click so that everything would appear. Another of the """"minuses"""" - for the package to work, you must, in any case, specify the SP of the bindings, even if you work with a username and password.
I advise you to at least test it. Maybe this service will suit you too. I wish sellers not to raise prices for old users or at least offer discounts.
Best proxies-provider ever
Best proxies-provider ever. For 3 months working with SOAX i was feeling very high client-service.
For the first time I see that a Russian company is providing such a professional individual approach to clients! Like wizards, the SOAX team can satisfy even my most exotic needs with a snap of their fingers. I have never met such a high quality of service anywhere. If SOAX was a restaurant, then this restaurant would definitely have three Michelin stars. Separately, I would like to note the politeness and responsiveness of their team member Alexander. If you happen to cooperate with him, you will truly feel like a VIP client. Well, for dessert - the price / quality of the proxies themselves. No comments here ... Just test it yourself. But just be careful, you can fall in love with this company. Forever and ever.Amen..
Perfect! 5*.
Elena is the perfect customer care! We are new to this and she was wonderful, explained everything, we have asked a thousand questions, she answered and helped us with everything, she was helping us for 2-3 days!
We highly recommend Elena and all the services she is offering. Hopefully, we will work for a long time.
Low cost relative to competitors in the…
Low cost relative to competitors in the market
Perfect proxy quality
Awesome technical support! There was not a single question, the solution of which I would not be satisfied. The support is always on the client's side, as polite and courteous as possible. For only one support, I would put 10 out of 5 points!
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