socosands.com Reviews 134

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Buyer Beware!!! Sandals received were not the same sandals seen on website!!!! Wanted to return S they are much less quality and not as advertised and received no response on the email address they gi... See more

Rated 1 out of 5 stars

Wait time for shipment too long. Too many added communications trying to sell other product! Too many different names of sources attached to this purchase! Billing for item on Credit Card statement as... See more

Rated 5 out of 5 stars

Sandals ordered and received in excellent condition, better than expected. Delivery communication was more than exceptional. Product was even delivered a day early. Product is as nice as desired. This... See more

Rated 1 out of 5 stars

I can’t review this product because I haven’t received it. Tracking History March 14, 2022, 2:24 pm Shipping Label Created, USPS Awaiting Item BUFFALO, NY 14224 A shipping label has been prep... See more

Company details

  1. Shoe Store

Written by the company

We want to provide comfortable, and affordable footwear to anyone and everyone across the globe. We reject fast fashion and non-sustainable practices, as we lead and set example to our competitors and other footwear providers. All while engaging in environmentally friendly practices, and empowering and supporting a team made up of almost 100% females.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

134 reviews

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Rated 1 out of 5 stars

I placed My order on December 24 for…

I placed My order on December 24 for three pairs of boots. Shipping said 4-5 days. It is now January 19th and I have Still not received my boots. After a few weeks I reached Out to support for help with my order and no one responded. So reached Again and my email was blocked and bounced back to me. I also posted my terrible experience on the Facebook page reviews and still have Never heard anything from support. I am VERY disappointed in the customer service of this company and feel like I was Scammed.

December 24, 2022
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Rated 1 out of 5 stars

Cheap knock-offs

In addition to taking a month to arrive (like many of the reviews on Trustpilot indicate), these shoes are a knock off that was not 100% leather as the webpage indicates but a very cheap material that will disintegrate in our weather. It was also not the expensive brand it was said to be. The company does not respond to messages. I would recommend avoiding purchasing anything from them.

December 30, 2022
Unprompted review
Rated 1 out of 5 stars

Where is my order?

I haven't received my order which was placed before Christmas and it was supposed to be expedited shipping. I have had no communication about where the order is or why it's late. Just ads from you and this customer survey. Bad experience.

January 3, 2023
Rated 1 out of 5 stars

I have not received my item

I have not received my item. I have also not received a response to my email when I asked when they will ship and if there is a tracking number. I did receive an purchase confirmation and the order number is not the tracking number.

January 2, 2023
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Rated 2 out of 5 stars

Placed order on 12/4

Placed order on 12/4. Order number 2068. Unable to track or get any information regarding this order. You shouldn’t send out experience reviews when the customer hasn’t received product!~~ Sherri Thomas

December 4, 2022
Rated 1 out of 5 stars

I e mailed the company 2 times about a…

I e mailed the company 2 times about a delivery I placed 2 weeks ago. It has not been received and the tracking information gives me nothing about the shipping. This is a Christmas gift that was ordered 3 weeks before and I have no idea if it will be received on time. Still they haven’t gotten back to me.

December 4, 2022
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