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Sofa Bed Expert Reviews 

213
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, finding the sofa beds to be of excellent quality, comfortable, sturdy, and easy to use. Many people also highlight the professional and helpful staff, noting their expert advice and efficient service from initial inquiry to setup. The delivery process is frequently described as excellent, being on time, smooth, and hassle-free, with teams often providing demonstrations and removing packaging. Consumers appreciate the clear communication throughout the ordering and delivery stages, contributing to a positive overall experience.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising the sofa beds for being exactly... See more

Quality

People report positive experiences with quality, often describing products as amazing, fantastic, and great.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the delivery teams... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, consistently praising the professionalism and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant delivery team. We are on the 3rd floor of a tenament building with no lift and the guys, cheerfully, carried it up, put it all together, gave a detailed demonstration of how to make it into... See more

Rated 5 out of 5 stars

I'm truly pleased for the purchase. Brilliant communication with customer service from the start to finish. Awaiting time as agreed and received several updates what is happening. Sofa is beautiful... See more

Rated 5 out of 5 stars

Our choice of fabric and model were decided after doing showroom visit. Ordered back in March and delivered in June as requested for when we'd decorated and new carpet etc fitted. Delivery day and tim... See more

Rated 5 out of 5 stars

Fantastic service. Delivery and assembly was excellent. The quality of a sofa bed exceeds the best reviews. It is incredibly comfortable, sturdy and easy to switch from sofa to bed and bed... See more



Company details

  1. Sofa Store

About Sofa Bed Expert

Written by the company

At Sofa Bed Expert, we believe in combining style and functionality to create the perfect addition to your home 🛋️. Our sofa beds offer the best of both worlds, providing a chic place to sit and a comfortable bed for guests.

Designed with attention to detail and timeless elegance, our sofa beds are an investment in your home’s comfort and style. Don’t miss out on making your space both beautiful and practical.

We pride ourselves on quality and satisfaction, ensuring our products not only meet but exceed your expectations 🌟. Whether you love classic designs or something more contemporary, we have something perfect for you.

Shop Now


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(213)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Delivery and assembly was excellent.
The quality of a sofa bed exceeds the best reviews.
It is incredibly comfortable, sturdy and easy to switch from sofa to bed and bed to sofa. Storage in the arms offers ample space for bedding; mattress protector, sheet, duvet, cover and pillows.
The footstool compliments the sofa bed offering extra storage and a comfy seat.
We purchased chenille fabric. It’s soft but durable, very comfortable.

Stylish design, well proportioned, wouldn’t know it’s a sofa bed.

Would highly recommend and will be first choice when we consider any other purchase.

July 26, 2025
Rated 5 out of 5 stars

Good price

Good price, good quality and easy ordering. The delivery experience and contact was first class & the guys that put it together very swift and friendly. All in all a very good service.

August 3, 2025
Rated 5 out of 5 stars

Great quality, stylish and comfortable.

Great quality. Easy to make into a bed. Very comfortable and the storage is a bonus. Communication was perfect from order to delivery. Delivery guys were great too.
Definately worth every penny.

July 27, 2025
Rated 5 out of 5 stars

Such a comfortable couch

Such a comfortable couch, glad I listened to the reviews - fits in my space perfectly, storage is excellent, sofa bed is comfy + delivery and setup was quick and smooth. Can recommend!

July 20, 2025
Rated 5 out of 5 stars

Excellent experience

Ordering was easy. I was kept informed through making and delivery. Delivered by friendly helpful delivery men who demonstrated set up and fold away. Been sleeping on the bed for 3 weeks while our house was being renovated and my husband and I have slept very well every night. Highly recommend this company.

July 17, 2025
Rated 5 out of 5 stars

comfortable and stylish

Sofa arrived 2 weeks early. Delivery guys where brilliant.
Product is excellent quality and feels really sturdy.
It is firm, but we like that and is great as a comfortable sofa bed.

July 14, 2025
Rated 5 out of 5 stars

Superb quality. Very helpful staff .

Very helpful staff and a great experience throughout.
I live in a penthouse apartment with no lift. All the staff couldn’t have been more helpful. From measuring, choosing the right sofa bed and materials, to delivery, installation and disposal of old sofa bed. 10/10 experience
The quality of the products is superb. Thank you team.

June 24, 2025
Rated 5 out of 5 stars

Our choice of fabric and model were…

Our choice of fabric and model were decided after doing showroom visit. Ordered back in March and delivered in June as requested for when we'd decorated and new carpet etc fitted. Delivery day and time was like clockwork. Very comfortable and great quality. Big thanks to Greg and his team.

June 29, 2025
Rated 5 out of 5 stars

An excellent company to deal with we…

An excellent company to deal with we ordered a pouffe which was not the colour we expected (totally our fault). We spoke to Greg in customer services and explained the problem and they said they would replace it and sent a swatch book to select a new colour and replaced the item. Excellent Service

June 25, 2025

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