I ordered 2 pair of earrings on the 8th of December. Not arrived yet but have been reassured they are on the way.
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At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Contact info
9385 Dielman Ind. Dr, 63132, Olivette, United States
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
Replied to 23% of negative reviews
Typically replies within 24 hours
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my order was sent and received in a timely manner.
It was easy to order a product that I…
It was easy to order a product that I can not find in stores locally. Many thanks.
nice
it was nice but a little hard to follow and it took a long time before i recived my order. and the truck that brought my box lift it in my garage and not on m y porch i have trouble walking and it was diffacult for me to get into my house.
I love Sofia and Grace
I love Sofia and Grace! You have the products i need, FedEx free delivrty, and a free zipper bag that is just beautiful. I’m so glad I discovered you!
I can depend on getting my product in a…
I can depend on getting my product in a timely manor
Ease of shopping and rapid delivery are…
Ease of shopping and rapid delivery are excellent.
I was very pleased to find this…
I was very pleased to find this company. I’m housebound & it’s so convenient for me to order myself rather than trust someone else to buy the correct products.
Product arrived on time/product fit…
Product arrived on time/product fit well/
representative kind and helpful
Don't bother trying to get the trial package
I had ordered the trial to see if they would work for my daughter in law after giving birth. When I did, you had to sign up to get future deliveries to get the deal. The information I was given at that time was that the order for the regular shipment would not occur for two weeks. Imagine my surprise when my bank account was charged just two days after the trial order was placed. I had not even received the product yet. Then it took more than one phone call to customer service to get it refunded. By then, they had already shipped the regular shipment. They had told me on my first call that it would be cancelled and refunded so I would not receive it. Well that did not happen and I gut the regular shipment. Then they advised I could send it back and did send me a label. I was informed that FedEx would pick up the return the next day. That did not happen, so I took it to a FedEx drop location. Then two days later FedEx showed up to get it. Very poor communication on this. And not even having enough time to receive the trial pack and try it before shipping out and charging the customer the next shipment.

Reply from Sofia & Grace
Received item quickly and item was as…
Received item quickly and item was as described. plan to buy from them again when i need to do so!
very nice i am glad that i finally…
very nice i am glad that i finally find the program where i get really help for my problem
I RECEIVED MY ORDER IN A TIMELY MANNER
I RECEIVED MY ORDER IN A TIMELY MANNER. PRODUCTS I PURCHASED IS JUST WHAT I NEED. THANK YOU
Everything I ordered was promptly…
Everything I ordered was promptly shipped and delivered.
Fast delivery Prices could be a little…
Fast delivery Prices could be a little better esp. when you order often
Great customer service people
Great customer service people, received product I really like quickly. 5/10/24
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