Sofology - Doncaster Reviews 2,129

TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Me and partner came in after being let down by a previous company. We spoke to Aaron who was very very helpful and helped us pick a sofa that we would get asap as we were left without a sofa… The... See more

Company replied

Rated 5 out of 5 stars

We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... See more

Company replied

Rated 5 out of 5 stars

We only went to browse but the lady that helped us was so helpful and the furniture quality was excellent we made a purchase. Shop was clean and well presented. Can't wait for my new suit to arrive.

Company replied

Rated 5 out of 5 stars

Fantastic product, customer service from Pauline on York Rd Doncaster was brilliant. Went like clockwork, very happy with my purchase.

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Great experience in the shop today

Great experience in the shop today, all staff were very welcoming and gave us space to look around before we made a decision. Gary helped with our purchase and was very down to earth and friendly - would recommend this branch.

November 30, 2025
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Reply from Sofology - Doncaster

Hello Miss White, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Unexpectedly productive!

Had nipped into the store as a way of spending a rainy Saturday afternoon; intention being to check out sofas & fabrics that I’d shortlisted online, as well as getting some more info on Lifestyle fabrics. Was really impressed with the range of sofas in-store, and completely fell in love with a sofa which - online - I’d dismissed as ‘ugly’. Ended up ordering said sofa, and in a configuration that we’d not previously considered. Staff were friendly without being all over you like a plague of locusts, and very helpful in advising us re right fabric choice for our household and preferences. Didn’t feel pressured or rushed. Hopefully that will also be reflected in manufacture and delivery.

November 30, 2025
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Reply from Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 4 out of 5 stars

Very good and friendly staff I am yet…

Very good and friendly staff I am yet to collect my sofa I will come back to write my review

November 13, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Staff is very friendly and…

Staff is very friendly and proffessional.

November 29, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 4 out of 5 stars
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Reply from Sofology - Doncaster

Thank you for your feedback. We're pleased Gary assisted you at Sofology Doncaster. Your positive comments will be shared with him and the team.

We aim to improve our customer service, and your input is valuable. If you have more suggestions, please let us know.

Thank you again for your review. We look forward to welcoming you back.

Rated 5 out of 5 stars

Helpful staff

We’ve had 2 separate visits to sofology and both staff have been amazing at working with our budget and measurements as we’ve had to have a sofa made into a 4 seater and trying to figure out the cheapest way to build it for us . Both Gary and Tracy was superb and had patience to sit and work this out for us.

November 23, 2025
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Reply from Sofology - Doncaster

Thank you for your feedback! We’re delighted to hear about your positive experience at Sofology Doncaster and that Gary and Tracy helped you find the perfect 4-seater sofa within your budget.

We take pride in our customer service, and it’s rewarding to know our team made a difference. Your kind words and 5-star rating will be shared with them.

If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

P HORN

Brilliant lady who served us and helped us really well The lady was P Horn.

November 22, 2025
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Reply from Sofology - Doncaster

Thank you for choosing Sofology!

Rated 5 out of 5 stars

The staff who dealt with us were…

The staff who dealt with us were extremely helpful and friendly

November 20, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

There was a great range of sofas to…

There was a great range of sofas to buy. There was no pressure to buy a sofa but we were given excellent advice as needed

November 15, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Sofa review

Nice friendly staff, not pushy very helpful

November 13, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

A very pleasant experience

We had a very pleasant experience buying a new sofa and chair, Shaun & Aaron were very helpful and nothing was to much trouble.

November 11, 2025
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Tracy was fantastic

Tracy was fantastic, she made us feel comfortable, she wasn't pushy, she had us laughing.

November 14, 2025
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Excellent Service

The gentleman who had helped us in the Doncaster store Shaun, had never made me feel pressured to purchase a sofa and let me have the time to browse and gave me the information when and if needed

November 7, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great customer service

We managed to decide what sofa we wanted. Charlene was very helpful and patient. She had great knowledge of the various styles and colours, made us feel comfortable (we generally don’t find it comfortable) and helped us through the process, answering all questions without an issue and offering good advice at the right times. We are very pleased with our visit to Sofolgy Doncaster.

November 9, 2025
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Rated 5 out of 5 stars

Great experience..

Great experience... staff members knowledgeable and experienced.
Would Highley recommend and the sofa quality is excellent.

November 9, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

New sofa

Gary could not have been more helpful. Explained everything about what we wanted and needed. Very knowledgeable and friendly. Thank you for making our experience pleasant.

November 11, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Shaun was very helpful

Shaun was very helpful, I had seen the sofa I wanted online and came into store to see it and place the order which was made so easy, thank you. Lovely branch in Doncaster with lovely staff.

November 6, 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

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