Sofology - Doncaster Reviews 

2,145
TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Rated 5 out of 5 stars

We recently visited Sofology at Doncaster to choose our new sofa. Each staff member we spoke to was very friendly and welcoming. Gary helped us when it came to choosing our sofa, he explained all t... See more

Company replied

Rated 5 out of 5 stars

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more

Company replied

Rated 5 out of 5 stars

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... See more

Company replied

Rated 5 out of 5 stars

Pauline put me at ease, she listened to me and helped me choose exactly what I wanted. Pauline was very friendly and took time to explain everything I needed to know and how things would progress goi... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

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4.9

All reviews

(2,145)

18,766 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited to purchase a sofa bed we had…

Visited to purchase a sofa bed we had viewed previously.

Pauline offered an efficient and friendly service whilst confidently providing the information we required to ensure we made the right choice.

Easy purchase process including immediate online confirmation/order details.

January 2, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Aaron was great!

We called in last week and met Aaron at the Doncaster store and he was great, we’d just been to a competitor and had all the usual sales pressure of the sale might end, delivery times might go up etc, Aaron did none of that and it was honestly so refreshing! He spent time showing us what we were looking for, giving us the different costs and emailing them over, he followed up as promised with some measurements and replied when I’d queried some sizes. We haven’t ended up buying the sofa but that’s purely down to the colour not quite being right for us, so I just wanted to make sure Aaron got the recognition he deserves. Thank you Aaron!

December 26, 2025
Unprompted review
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Reply from Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Premier sofa package

Went to sofology in Doncaster to choose our ideal sofa package . Shaun a member of the team approached and guided us into the right direction. Gave us all the information we needed . Shaun was very supportive, even offered us a coffee while we sat on the sofa in the shop to make sure it was the right choice .
We are looking forward to our new sofa package when it arrives around 12 weeks .

Thank you for your help and support Shaun .

January 3, 2026
Unprompted review
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Reply from Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Doncaster store friendly helpful staff…

Doncaster store friendly helpful staff and well laid out store.

January 3, 2026
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service didn't feel…

Excellent customer service didn't feel pressured at any time
Explained the sofa and showed how the recliner worked
Explained the delivery service very well
Overall delighted with the purchase and the way the assistant went through everything

January 3, 2026
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Wonderful experience with Pauline at…

Wonderful experience with Pauline at Doncaster branch, excellent customer service and Pauline was a pleasure to do the deal with. Highly recommend.

January 3, 2026
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Reply from Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

From entering the building we were left…

From entering the building we were left alone to brouse and look at all the suites on show. When we had chosen what we wanted the lady who came to sort out choice was very helpfull and professional. We would recommend to everybody pop jn znd take a look around.

January 2, 2026
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Reply from Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

The sales assistant Pauline was…brilliant

The sales assistant Pauline was brilliant
She helped us with the measurements we needed with our space we had to fit the suite in
She was very cheerful and honest with the questions we asked her
It was very relaxing to order our suites not anxious like it can be sometimes

December 30, 2025
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Reply from Sofology - Doncaster

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Rated 5 out of 5 stars

The sales rep was amazing was not…

The sales rep was amazing was not rushing us in to purchase and took out time to speak to our son and actually entertain him. She gave us the information we wanted and needed and physically showed us different ways the sofa would work best for us.

January 2, 2026
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Reply from Sofology - Doncaster

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Rated 5 out of 5 stars

No pressure sales

No pressure sales, knowledgeable salesperson, Tracey.

Good choice of products.

January 1, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Shaun was spot on with us didn’t pester…

Shaun was spot on with us didn’t pester gave us the time we needed was helpful
Had good knowledge all round good bloke

December 30, 2025
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Rated 5 out of 5 stars

We came in looking for a sofa for our…

We came in looking for a sofa for our first home together, Gary helped us with this and made the process straightforward and easy, can’t thank him enough, credit to the store!

December 30, 2025
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Reply from Sofology - Doncaster

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Shaun was excellent help

Shaun was extremely helpful and patient (I was undecided between two colours) 😂. He explained everything and gave many options 👌. Highly recommend the Doncaster store, thank you 😃

December 26, 2025
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Reply from Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Excellent

No pressure and a professional transaction.

December 28, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for the 5 star review!

Rated 5 out of 5 stars

Very friendly and supportive

Very friendly and supportive, not pushy at all. Quick delivery planned!

December 28, 2025
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Good service

Good service
No problem with the sales man went through everything

December 27, 2025
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars
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Reply from Sofology - Doncaster

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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