Sofology - Doncaster Reviews 2,135

TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Rated 5 out of 5 stars

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more

Company replied

Rated 5 out of 5 stars

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... See more

Company replied

Rated 5 out of 5 stars

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... See more

Company replied

Rated 5 out of 5 stars

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

We came into the Doncaster store half…

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly
We knew what sofa we liked and it was in store to try out in the colour we liked too
The quality was fantastic for the price and super comfy ! We were sold !
He wasn’t rushing us and we sorted the order out before closing
Can’t wait for delivery ⭐️⭐️⭐️⭐️⭐️

June 10, 2026
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Reply from Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 3 out of 5 stars

The only thing I’m disappointed with is…

The only thing I’m disappointed with is the very expensive delivery charge we spent over £2000 and I certainly didn’t expect to be charged £127 for delivery very disappointed this is my second sofa from here and I won’t be using you again.

June 6, 2026
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Reply from Sofology - Doncaster

Thanks for your feedback. Our delivery charge covers a specialist two-person service, including room of choice delivery, careful placement of your furniture in your home, and removal of all packaging so everything is left tidy. We understand your disappointment, especially as a returning customer, and really appreciate you sharing your comments.

Rated 5 out of 5 stars

Fantastic service and staff from…

Fantastic service and staff from Brandon he made us welcome

June 2, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Brandon, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

EXCELLENT

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, and patience she showed us throughout the process. The service, quality, delivery, and sofa assembly were all excellent. We are very pleased with our experience and would highly recommend this store.

March 28, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Paulina, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great experience

Aaron looked after us and was very professional

May 24, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Super friendly sales assistant

Super friendly sales assistant. Efficient service, order placed and paperwork was quickly put in place. Thank you!

May 16, 2026
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Reply from Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

We only went to browse but the lady…

We only went to browse but the lady that helped us was so helpful and the furniture quality was excellent we made a purchase. Shop was clean and well presented. Can't wait for my new suit to arrive.

May 16, 2026
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Reply from Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Fantastic product and service

Fantastic product, customer service from Pauline on York Rd Doncaster was brilliant. Went like clockwork, very happy with my purchase.

May 7, 2026
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Reply from Sofology - Doncaster

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Me and partner came in after being let…

Me and partner came in after being let down by a previous company. We spoke to Aaron who was very very helpful and helped us pick a sofa that we would get asap as we were left without a sofa…

The delivery drivers the fetched it were very friendly and managed to get it in no problem in a matter of 30 minutes!

I would highly recommend the Doncaster branch

May 11, 2026
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Reply from Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Excellent experience our sales lady…

Excellent experience our sales lady Pauline was very helpful without being pushy.

May 10, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Helpful staff

May 9, 2026
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Reply from Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Seamless process and the specialist

Seamless process and the specialist, Gary, made us feel really comfortable with no pressure selling.

May 8, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.

Rated 3 out of 5 stars

Attention

Great experience ,, really good team and was very helpful

April 11, 2026
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Reply from Sofology - Doncaster

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

From the moment I walked into the shop…

From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology got my business based on customer service and the quality.

April 25, 2026
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Reply from Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Very helpful and polite.

Very helpful and polite.

April 24, 2026
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Reply from Sofology - Doncaster

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

I have ordered a sofa and a chair

I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.

April 23, 2026
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Reply from Sofology - Doncaster

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!

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