Sofology - Hull Reviews 2,442

Sales advisor extremely impersonal and robotic, very sale focussed and lacked any people skills

Great service as always from Hull store, thank you. Best quality sofas too.

Charlotte made my purchase today easy and hassle free nothing is too much trouble. I will always look for her whenever I need to purchase anything from this store .

Gary described the product well and and explained the benefits of the insurance. Very helpful. Made experience a pleasure.

Friendly staff everything explained well. Not pushy.

Simon was excellent with full knowledge and no pressure on the sale.

We knew what we wanted and there was no added pressure.

Great experience right from the start!! When we first walked in we weren’t jumped on straight away but gently informed by Hollie and left to browse in our own time. When we was ready Hollie was so helpful and gave us all the information we needed and helped us order our sofa. Such a quick and painless experience 10/10 would recommend!!

Extremely helpful staff, Gary who initially helped with the selection and Holly who did the admin. bit. No pressure was ever put on us and we were guided through the whole process with courtesy and friendliness.

We initially came into the store to browse and we found the experience very easy. No one hassled us as soon as we walked in, in comparison to other stores we visited. We asked for some help/advice and spoke to Steve in the Hull store. He set me up an account and showed me how to order some samples. We then ordered the sofa from home after receiving the samples really quickly. All in all a very stressless experience.

Thanks to Gary at Hull Sofology, I have the perfect sofa

Staff were extremely helpful but not pushy. We were served by Charlotte and Gary at opposite ends of the day and they left us to browse but were there to answer all our questions and advise on options and prices.
Great that it is a dog friendly place as we came out for the day sofa shopping and could not have left her at home for that length of time.
Lots of choices and styles of sofa available. Would definitely recommend a visit to this branch if you’re sofa hunting.

Charlotte and Simon were very patient and very informative. They both spent ages with us re the measurements and also provided a coffee for us. ThAnkyou both.

The young lady in the store in hull was so helpful she talked me through how everything to do online over the phone and when we went in store she was amazing with all the information given

In response to the thanks, I would like to add that my product was available for immediate sale and that is why I write that the waiting time is long and the transport is around 3 miles and I think it is expensive.Thank you

Friendly helpful staff, not too pushy, thankyou Gary for yourhelp and patience

Holly was very informative and not pushy at all, the whole experience was a pleasure THANKS HOLKY X

The team were excellent. No pushy sales tactics, very polite and extremely knowledgeable.
Gary & Charlotte explained the process in detail, giving us time to choose exactly what we wanted.

Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in terms of demo or info was too much trouble, he even gave our little one a colouring book and crayons to keep her entertained as well as talking to her and asking her what she liked. Shame there's not an option for six stars but wouldn't of mattered anyways cause Gary served seven, top notch.