Sofology - Hull Reviews 2,442

I was treated really well and holly went out of her way to make the experience easy and was very professional as well as human

Gary was incredibly helpful with our order. Very knowledgeable and approachable, we are really glad we went into the Hull store to order it.

Very friendly and competent assistant (Natalia). Easy process to complete purchase.

The lady that dealt with our purchase was so helpful and had lots of knowledge. Sale from start to finish very professional 😊

We were really impressed by the service received by the team at Sofology Hull. The approach was informative yet informal which allowed us to purchase our new furniture without any pressure. When we had made our choice the help and guidance was supportive and welcome, even moving furniture around to help make our final decision! Thankyou to Simon for making the ordering process smooth, easy and enjoyable! Thankyou!

The lady that served us was amazing (at hull I can’t remember her name but she had a little boy) and gave us options rather than just saying we can’t do that. She made she we was aware of everything size, the way it would look etc. She also was able to fit it to our budget by giving us different financial options. She as really understanding with our little one too! Thank you for your help!

We've recentIy purchased our first Sofology sofa and had a positive experience with Holly the sales person at the Hull store when purchasing our sofa. Holly was friendly, knowledgeable, and patient throughout the process, she took the time to understand what we were looking for and helped us find the perfect option without any pressure. Her professionalism and warm personality made the whole experience easy and enjoyable. I highly recommend Holly to anyone shopping for furniture at Sofology Hull, many thanks.

Lovely member of staff, efficient service. Only coplaint is old fabric was out that they no longer did for the sof i chose.

Nice store, great ambiance.
Charlotte greeted us early on in the store, she wasn't pushy and very knowledgeable. We explained what kind of sofa we wanted and that we had restrictions for the size and she pointed out the perfect sofa straight away. Very good overall experience!

Charlotte was amazing and they all where great with our 2 year old. All very knowlegable and helpful but never pushy.

Excellent customer care from the time we walked in to the time we left. The young woman who took our order was competent, friendly and helpful throughout. He
R name was Natalia.

The lady that served us was so friendly and helpful. She was patient and knowledgeable and helped us decide on a sofa (which is a very hard thing to do!!) without being pushy at all. Thank you

Very easy and straightforward

Fantastic service from Gary and James who also helped.
Highly recommend

Nat was very helpful

Gary was very lovely and helpful. Great service. Explained everything clearly.

Holly was brilliant, patient, interested. And if she did not know something, she asked and found the answer.
The coffee and biscuits were much appreciated.
I think we interacted with all the staff.
My wife has been looking for a sofa for ages ( I managed to postpone it until now), this day we didn't even get as far as Furniture Village!
On phoning to amend the order (colour), no problem. Sorted.

The staff were lovely. Easy to deal with and very helpful. Mark, the manager and Holly - please thank them

Great Experience