Sofology - Hull Reviews 2,442

Simon was very helpful, and made me feel comfortable, and helped with what I needed

We walked in knowing which sofa set we wanted to view, found it quickly and easily. After a few moments, Steve Ricketts attended, asked a few questions related to our visit today, and within 15 minutes, we had ordered the sofa we wanted, with the extras we required. Brilliant experience, Steve was fantastic!

Very helpful assistant, suggested different sofas to view and went through whole process of ordering in derail

Charlotte helps us very well today without being pushy, she gave us assistance when we needed and left us to discuss our thoughts.
She was very polite & professional.

Gary -Hull Sofology
Great customer service

Walked in shop and met by Charlotte. Great lady polite and pleasant and very helpful. Pointed us in right direction. Sat and talked and had a giggle and explained everything step by step. Thanks.

Very friendly and knowledgeable staff. Would highly recommend.

Totally wrong delivery address even though we spent a week or more trying to rectify it by phone calls and emails . It got to the actual day of delivery when we made 3 more phone calls and was told by an incompetent person that we would not receive the sofa. We had disposed of our old one . Very stressful and angry. Will never deal with these people again.

Steve, was very helpful and not at all pushy with additional items such as care cover etc. The whole process was very straightforward. Thanks.

helpful and answered any questions i had. No pressure to buy or to add any extras.

Very helpful and explained everything clearly

Natalja was very freindly and helpful and explained everthing thoroughly. She gave us options to consider and helped us in finalising our choices.

Very pleased with the instore purchasing of this sofa.

Garry was a great man. He is very knowledgeable and give honest advice..

We were welcomed to the store but then left alone to browse. When we asked for help the young man that helped us was polite and very helpful.

Had a great experience in store ,the assistant Georgia was very helpful . And explained everything in great detail.

The lady that served me was very friendly, not pushy and went above and beyond really, lovely and great service, I think her name was Holly from the Hull store

Friendly and helpful with no pressure.

We visited a few sofa stores today, but we return to the hull one as we picked the sofa we liked but also the service was spot on, Holly helped us they were not pushy just the right amount of helpful, the gentleman who also made a banging cuppa was great sorry didn't get his name

Gary at the Hull store was super helpful, polite, professional and very patient when I was undecided between 2 sofas. I never felt rushed in finally making my decision, he is a credit to the store, thank you so much Gary, will definitely recommend 👍🏻

Every time we come we get left alone, which is what we need when looking for a sofa with two young kids. Steve was great! No pressure no hassle! Smooth service.