This is the 2nd time I have completed I won’t be doing a third. I was happy with service I as given from explaining the measurements, cleaning and delivery thank you K.
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
Gary was spot on made the experience really easy and positive for us, this was our first sofa and he helped us envisage it really well
Company replied
Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... See more
Company replied
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2K reviews
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Harrison
Harrison, the sales rep was of great assistance to us. The sette and chairs we selected look to be great quality and we are looking forward to receiving them.
All in all a great shopping experience.
August 28, 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
After numerous of sofa shops and trying…
After numerous of sofa shops and trying loads of sofas, I kept going back to Sofology as they were the most comfortable!
We were struggling with dimensions to fit in our new extension, but Rebecca from Speke store (Sat 29/08) suggested a sofa for us, and thank goodness she did because it was perfect and we finally ordered one!
Thanks so much Rebecca for all your help.
Sofa is ordered from the Tallulah range, so in terms of delivery and aftercare, I can't comment yet. I just hope there is no delays as I am excited to get it!
I did call customer service and ask for the delivery charge to be wavered because sadly it took me over budget (I think £129 is quite expensive for delivery considering the cost of the sofas') but my husband was happy to get it ordered as it was the only sofa that ticked all the boxes.
Thanks!
Leah
August 29, 2026
Unprompted review
Reply from Sofology - Speke Liverpool
We’re pleased Rebecca was able to help you find a sofa that works perfectly for your space! Unfortunately, we’re unable to waive the £129 delivery charge, as this covers our two-person delivery and installation service. We do understand your concerns regarding the cost, and we hope everything goes smoothly with your Tallulah delivery.
Excellent experience just waiting for…
Excellent experience just waiting for delivery
August 12, 2026
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service from start…
Excellent customer service from start to finish
August 9, 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
Paul Lyon
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience
July 25, 2026
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
The young lad that served us
The young lad that served us, was personable, friendly, helpful and a credit to the speke store
July 25, 2026
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
A pleasent store with Good quality…
A pleasent store with Good quality furniture. No pressure from the sales team. We took our time walking around and once we found what we wanted the sales team were there to help with the purchace.
July 18, 2026
Reply from Sofology - Speke Liverpool
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Excellent Customer Service from Gary and Stephen
The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
July 27, 2026
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Speke Liverpool
Thank you for awarding us 5 stars Mark.
Excellent service and value
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy and made very clear. I did try other stores but personally for me the best value offerings for the price range is this shop.
July 12, 2026
Reply from Sofology - Speke Liverpool
Thanks for this fabulous review. We appreciate you sharing it with others!
Highly recommend this lovely friendly…
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name was Jordan! He helped combine all our wants to the perfect sofa, we cannot wait to receive this soon 🤩
Thank you for your warm welcome your patience and kindness you have a great team and culture🙂
July 4, 2026
Reply from Sofology - Speke Liverpool
Thank you so much for your recommendation Mary!
Great customer care and attention to…
Great customer care and attention to the details. Shout out to Steven from the Liverpool branch in Speke for his professionalism.
June 25, 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Steven, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Speke Liverpool
Thank you for awarding us 5 stars Marie!
Reply from Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Fantastic service
I can’t remember the gentleman’s name who assisted us in our sofa sale, which is a shame because he deserves huge credit with his customer service.
July 3, 2026
Reply from Sofology - Speke Liverpool
Im sure we can find out Jean, thank you so much for leaving this great review!
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