Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more
Company replied
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2K reviews
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Ruined my Christmas - avoid at all costs
I originally put a 4* review as the team at the store were great, however the after sales experience has been HORRENDOUS. I purchased my sofa back in October to be delivered for Christmas, but received an email only 2 days ago saying it might come in time but it might not. I then spoke to someone on the phone today who has informed me that I now won’t receive my sofa until mid January. Unless you want disappointment, tears and a ruined Christmas, avoid at all costs. Once we finally receive our sofa, I will NEVER use this company again!!!!!
October 11, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 4-star review!😊
Really great service from Steven today
Really great service from Steven today. Talked us through what the sofa was made of, the colours the sizes. Even made us the a perfect cup of tea. He was fantastic. Thankyou
December 10, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Anita was really helpful
Anita was really helpful, and made me feel comfortable !! Will definitely shop again xx
December 6, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
The sales assistant was amazing
The sales assistant was amazing, made the process so easy for us.
November 29, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Amazing Experience
Employee was lovely, really knowledgeable and helpful.
Nice and easy process, looking forward to our new sofa!
November 30, 2025
Reply from Sofology - Speke Liverpool
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service from Stephen
Great service from Stephen , very helpful and ordering very straight forward
November 23, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Stephen was brilliant from the second…
Stephen was brilliant from the second we walked in the store. He showed us round and we helped us pick out the perfect sofa for us. He took his time and we had a really positive visit
November 16, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Stephen. Have a great day 😊
Great customer service
I visited the Speke retail store where I was helped by Amey, she was friendly polite and professional, lm looking forward to receiving my new sofa and chair soon.
November 15, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Stephen was knowledgeable regarding the…
Stephen was knowledgeable regarding the products in store. He was really friendly and professional making our experience really easy and stress free. He explained the process really well and provided us with key information regarding our order.
November 15, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The service is superb 👌 👏 Thanks again…
The service is superb 👌 👏 Thanks again so greatful 🍻 🙏
November 12, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Steven was brilliant
Steven was brilliant! Hard shopping with two young children he sorted our whole order to process at home, however when the website failed I had to ring up and he put the whole transaction through over the phone
So helpful and now we’ve got our sofa in time for Christmas can’t thank him enough!
November 10, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Really helpful staff but not pushy
Really helpful staff but not pushy. Lovely looking sofas
November 4, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Highly recommended.
Excellent range to choose from. Friendly, helpful and knowledgeable staff. Excellent service from start to finish, would highly recommend.
November 1, 2025
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
5star service thank you
October 31, 2025
Reply from Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Really good experience
Really good experience, Pete in Speke Sofology Liverpool was amazing and put a lot of effort and support to aid me in finding the right sofa for me. Thanks Pete!
October 30, 2025
Reply from Sofology - Speke Liverpool
Thank you for sharing your experience! We're glad Pete provided excellent support in helping you find the perfect sofa. Your feedback is valuable, and we're pleased you had a great experience at Sofology Speke Liverpool. If you have any questions or need assistance, feel free to reach out. Enjoy your new sofa!
Amazing service from Lauren nothing was…
Amazing service from Lauren nothing was too much trouble, ordered a lovely sofa and so happy with the excellent service thank you!
October 29, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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