Soft Touches Aesthetics Reviews 22

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Stay away if you want any face left. If anything goes wrong, she won't help and conveniently loses your information.

Company replied

Rated 5 out of 5 stars

This has got to be the best. Without a doubt Mrs Newman is at the very zenith of her field. Her work is subtle but highly effective. I'm 44 years old, but I've actually been asked to provide pr... See more

Company replied

Rated 5 out of 5 stars

Claire is beyond lovely and made me feel right at ease for my under eye treatment. She was gentle and the process had minimal pain. She has a lovely, welcoming, fully equipped, clean clinic space. She... See more

Rated 5 out of 5 stars

Amazing person and amazing products I cannot recommend this wonderful lady enough!!!! Claire is amazing she is so thorough and explains everything from start to finish. She shows you all the products... See more

Company replied

Company details

  1. Skin Care Clinic

Information provided by various external sources

Soft Touches provides expert beauty and clinical treatments in Harlow Essex and surrounding areas. They offer dermal fillers, Liquid Face lifts, Microneedling and Wrinkle relaxing treatments.


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Had a few treatments here and always…

Had a few treatments here and always been amazing. Can't fault Claire's work. Really cares about her patients too.

January 1, 2026
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you very much for taking the time to leave feedback, it’s really appreciated.
So please that you are happy with your treatments.
It’s always a pleasure to see you
Claire

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Rated 1 out of 5 stars

Stay away if you want any face left

Stay away if you want any face left. If anything goes wrong, she won't help and conveniently loses your information.

February 20, 2026
Unprompted review
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Reply from Soft Touches Aesthetics

We are sorry to read this. No concerns were raised with us at the time of treatment, and when records were requested many years later, they were provided.
We have not carried out any recent treatment relating to the issues described, but we remain happy to review any genuine concerns if you contact the clinic directly.

Rated 5 out of 5 stars

Very professional,highly…

Very professional,highly recommended.always best to see a professional rather than someone who’s just done a beauty course.i can’t recommend Claire enough,such a lovely lady

March 6, 2024
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you very much for taking the time to write me a lovely review, it's greatly appreciated.

Rated 5 out of 5 stars

Claire is beyond lovely and made me…

Claire is beyond lovely and made me feel right at ease for my under eye treatment. She was gentle and the process had minimal pain. She has a lovely, welcoming, fully equipped, clean clinic space. She is so knowledgeable and honest and I truly trust her to deliver the best treatments. Her reputation proceeds her and she is an absolutely wonderful clinician, you won't be disappointed.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! The Knowledge demonstrated by the staff made me feel instantly at ease and so reassured. Loved the professionalism so much that not only will I never be treated by anyone else again but I’m also going to work there!

May 9, 2021
Unprompted review
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Reply from Soft Touches Aesthetics

So glad that you were happy with your treatments and the service.

Looking forward to welcoming you to the team.

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Rated 5 out of 5 stars

could recommend claire enough

could recommend claire enough, she explains everything as she goes
along. only saw her last week, a noticable change already. looking forward to my next appt

November 10, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Many thanks for taking the time to give me feedback. Cannot wait for your review.

Rated 5 out of 5 stars

Fantastic!

Claire is absolutely amazing, the level of service I received went above and beyond my expectations. She is lovely, passionate, friendly, professional and so knowledgeable. My results and perfect and she has helped restore my confidence. Thank you Claire X

November 10, 2019
Unprompted review
Rated 5 out of 5 stars

amazing products ❤️ Amazing lady

Amazing person and amazing products I cannot recommend this wonderful lady enough!!!! Claire is amazing she is so thorough and explains everything from start to finish. She shows you all the products and ensures the highest quality products and the most fantastic aftercare.... I will never go anywhere else ❤️

October 31, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much much for your kind words. Really appreciate it, glad you are pleased with your results already x

Rated 5 out of 5 stars

Amazing

Had a chemical peel and tear through fillers with claire and really pleased with the results from both. Trust her 100% and would definitely reccomend.

October 27, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much for your lovely feedback x

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Rated 5 out of 5 stars

1st Class

Claire is the most loverly lady always, and so professional with it have been going to Claire for 2 years now and would not trust anyone else to do the procedures that Claire has done ,I’ve had threads ,lips and cheeks done never a problem With any of them, would recommend Claire in a heartbeat X

October 27, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much for taking the time to give such lovely feedback x

Rated 5 out of 5 stars

Claire was absolutely fantastic

Claire was absolutely fantastic, she has honestly boosted my confidence massively. She made me feel so at ease, I wouldn’t go anywhere else and I highly Recommend her. Thank you again Claire your an angel!

October 27, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much for your lovely feedback. I am so pleased that you are feeling more confident x

Rated 5 out of 5 stars

The best in the business!!

Claire always puts you at ease & gives a very professional service. She always gives honest advice & would not do something if she didn’t think it would give you good results. I trust her & wouldn’t go to anyone else. Thanks so much Claire.

October 27, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much for your kind words and for trusting me x

Rated 5 out of 5 stars

Claire is highly qualified

Claire is highly qualified, professional and very approachable and gives an honest opinion, which makes me feel less nervous and very comfortable in her clinic. Best experience with Claire. Wouldn't go to another aesthetic nurse.

October 25, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you very much for your lovely feedback.

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Rated 5 out of 5 stars

I have been to see Clare for just over…

I have been to see Clare for just over a year now and she is amazing!! Makes you feel so relaxed and gives the best advance so happy with my results.....thanks Clare

October 25, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you for your lovely feedback really appreciate it.

Rated 5 out of 5 stars

I came to soft touches in Nov 2018 for…

I came to soft touches in Nov 2018 for 1ml lip filler. I was very happy with my results and the care I recieved from this highly qualified lady. My lips still look good nearly a year later! So so happy!
Wouldnt go anywhere else now for any cosmetic procedures.

October 25, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you very much for the lovely feedback. So pleased that they have lasted so well.

Rated 5 out of 5 stars

I’m a regular customer of Claire’s

I’m a regular customer of Claire’s, I would never go to anyone else for treatment, she is always very professional & she actually cares about her clients & making them happy, she’ll always advise me against something If I didn’t need it,
she always makes me feel like a million dollars & the treatments I have had done have made me more confident in myself. Highly recommend 😊 Thank you Claire

October 24, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much for your kind feedback x

Rated 5 out of 5 stars

This has got to be the best

This has got to be the best. Without a doubt Mrs Newman is at the very zenith of her field.

Her work is subtle but highly effective. I'm 44 years old, but I've actually been asked to provide proof of age on a number of occasions if buying alcohol!

Mrs Newman is highly professional, keeps you fully updated and aware, and has a superb bedside manner, as it were.

Would highly recommend. I genuinely would never go anywhere else. An artist beyond comparison.

October 24, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Many thanks for your fantastic feedback. You crack me up as always x

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Rated 5 out of 5 stars

amazing results

Highly recommend this lady, brilliant, amazing results

October 24, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you so much for your lovely feedback.

Rated 5 out of 5 stars

Always a warm welcome great at making…

Always a warm welcome great at making you feel at ease explaining everything in detail and with a great result wouldn’t go anywhere else now. Thanks Claire XX

October 24, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Many thanks for your kind words glad you feel welcome x

Rated 5 out of 5 stars

Excellent service

I have been to Claire a few times now. She explains everything thoroughly and puts you at ease every time. As well as giving excellent results. I would highly recommend her

October 24, 2019
Unprompted review
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Reply from Soft Touches Aesthetics

Thank-you very much for your lovely feedback x

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