Sofyre Reviews 472

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 471 reviews, reviewers had a great experience with this company. Many customers found the ordering process to be easy and straightforward, appreciating the simplicity of the user experience. The product itself is often described as effective, with many people reporting positive results in deterring pests and noting its good quality. Reviewers also frequently mention the excellent packaging, ensuring the product arrives in great condition. However, some people were dissatisfied with the delivery service, experiencing long shipping times, issues with tracking, or not receiving their orders at all. A few other people also felt that the product's effectiveness was not as strong as expected or that it did not work for their specific needs. Additionally, some customers expressed frustration with being enrolled in subscription plans without clear consent.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing satisfaction, stating that the product... See more

Order

Reviewers highlight ambiguous aspects of order, with some finding the ordering process super easy, useful,... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers stating that the product... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting that shipping took... See more

User experience

Customers had positive experiences with user experience, finding many products and processes easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tracking number given at the beginning never showed any movement of the product. Reached out at 11 days and got an answer right back but the answer was that the tracking page was having issues. Not re... See more

Rated 4 out of 5 stars

Delivery was pretty quick. Not sure it worked as well as we would have liked, but we put it in the chicken coop and garden hoping to keep ground squirrels and bunnies out. Our plants are still dinner... See more

Rated 4 out of 5 stars

It took a bit for me to not see any mice activity due to not being told to use in conjunction with mouse traps. I also expected them to last longer than what I could purchase in the store. This was no... See more

Rated 4 out of 5 stars

It’s okay it’s not as effective as I hoped for it’s works somewhat in my aunt small apartment but it did nothing for my house I saw the mice droppings right on the sack 😂😂but I still use them around... See more



Contact info

4.0

Great

TrustScore 4 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I bought the spider repellent and mice…

I bought the spider repellent and mice repellent and where I put it. I did not see any mice are spiders. It’s a good product. I have a small compact tractor. They seem to keep the mice away. During the winter time when they’re looking to come in, thanks

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

This stuff is amazing

This stuff is amazing. It got to me fairly quickly. I put one rodent repellent pouch in my small kitchen and have not seen a single sign of rodents since.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great website!

The Sofrye website was very user friendly, payment easy to follow…my order shipped and I’m waiting for it to arrive. I’ll let you know how it works after I’ve used it.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping, and natural ingredients!

Fast shipping, and natural ingredients! Pet safe is a must for my purchases......hopefully the rodents plaguing my house and shop ran for the hills! Have not seen anything since I placed the product around the trouble areas.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

The product seems to be working

The product seems to be working. Live outside city limits and the deer mice are invasive... since I laid these out, we've been trapping them like crazy. Mice definitely don't appreciate what I've done... TOTAL THUMBS UP!!!

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Over 2 weeks since ordering

Over 2 weeks since ordering. Nothing delivered, tracking leads to a blank page. Had to cancel auto subscription that I was unaware I signed up for. Do better! Find another product.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

The company keeps billing me monthly

The company keeps sending me product and billing me monthly even tho' I made only one purchase. They do not respond to my emails. If a purchaser uses a virtual credit card, Sofyre can't be found in your list of virtual cards - it is under the name Robinbeautique if you want to delete the virtual cc they are using.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

No customer service - No delivery

No customer service - No delivery
Order placed May 8, 2026 and that's the last information received from them. No delivery and no response. Shipped from China somewhere according to a tracking number and lost somewhere in USA.
No response No customer service number to call. Credit card charged so company must be fraud.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a one time purchase and they…

I ordered a one time purchase and they signed me up for a subscription. The package I ordered will last me over a year so I would not order another one each month. They are apparently known for this. I didn't check them out because they seemed legit. Now they charged me and haven't even received the second order. They are avoiding complaints to their help department.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service

Only 1 star because there isn't a lower rating. I can't comment on how well or poorly the rodent repellant pouches work because I never received my order. Contacting the company did no good at all as they take no responsibility for selecting and using less reliable carriers to deliver their products. Tracking information provided claims my order we left "at or near" the mailbox but security cameras show no delivery at the date and time recorded in the tracking info. They have now stopped replying to inquiries concerning the issue. It maybe a great product, but I won't be trusting Sofyre enough to place another order.

May 22, 2026
Unprompted review
Rated 2 out of 5 stars

Sofrye rodent packets

Sofrye rodent packets? a scam, mice chewed and dragged packets from small entry hole. Should have known, When a company starts off purchase with the recurring subscription scam it's all down hill. Those packets couldn't cost more than 10 cents apiece to produce.DONT DO IT!

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

It has been worse than worse

It has been worse than worse. All you get is a computer It has been two months now and I still don't have my product. I think it arrived at the post office but it was postage due and I didn't know what it was so I refused. They don't have real people to talk with to get this situation resolved. I will never trust them again.

May 21, 2026
Unprompted review
Rated 2 out of 5 stars

Warning!

Be advised that they hide an auto resupply in your order. Shipping times are extremely long and the tracking number they give you leads to a blank page. Even the "Shop" app can't find my order. Order confirmed 5/10/26 as of 5/21/26 no active tracking. No response from company other than Ai fumbling lies.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Robbery!!

This company's sales method should be illegal!! I am now in membership HELL!! As someone else said, customer service is non-existent! Only wanted one-time purchase to try product. Not only do they continue to send product, AFTER my emails to cancel, they also charge a monthly membership fee. Would never buy from them again, due to their unscrupulous ways...obtaining credit card info, leaving the customer with NO control.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible products and customer support…

Terrible products and customer support is non existent. Charged me after cancelling subscription, attempted to cancel my order but was ignored. Attempted to return but zero response from customer support after several emails.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Crooks

Terrible company I have been trying to get in touch with someone for weeks regarding a return order. I accidentally ordered way too many and I have had no response. This company is a bunch of crooks.

May 13, 2026
Unprompted review
Rated 2 out of 5 stars

Don't waste your money

Don't waste your money! This product is useless. The rats just walk over it to get to the food!!! We put it in our chicken house, and it does not work!!!

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Pouches seem to work well.

The pouches seem to work well but I am not sure they last for 90 days, especially when it is hot. They appear to dry out and lose their sent quicker but maybe not for the mice and rats.

May 20, 2026
Unprompted review

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