I use solace to help find some medically equipment for my house which was not covered by insurance. Jessica Nelson continually worked for weeks to find the equipment I needed to help get simple living... See more
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Review summary
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Reviews shaping this summary
Makayla has totally relieved me of the horrendous and unnecessary burden since being diagnosed with the big C in January. It’s been a constant hassle with doctors and insurance to no avail. The last t... See more
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Patricia Cartwright was my RN advocate who helped me get my Zepbound paid for through the Medicare Bridge GLP-1 program. She was very knowkledgeable about what had to be done and with her assistance I... See more
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I had a great experience when working with the Solace physician, nurse advocate, and Solace Care Team. I cannot state any real complaints. The time to get the necessary documents handled by all parti... See more
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Company details
- #29 of 41 best companies in Health Consultant
- #19 of 23 best companies in Health Insurance Agency
- #84 of 117 best companies in Insurance Agency
- #18 of 59 best companies in Internet Marketing Service
- #19 of 21 best companies in Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
841 reviews
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Solace is the best company for looking after peoples medical care
Solace is a caring company with very helpful people. I highly recomend it to other people.
August 9, 2026
Reply from Solace Health
We are so pleased to hear that you found our team to be caring and helpful. Your recommendation means a lot to us!
Cherish was very helpful in getting a…
Cherish was very helpful in getting a denial from United Health Care. Not her fault. United Health Care leaves a lot to be desired. I will be changing plans during the next enrollment period.
August 2, 2026
Reply from Solace Health
We appreciate your feedback and are glad our team member was helpful. We understand your frustration with the insurance denial and your decision to explore other options. We value your input.
I was struggling with complicated immune deficiency and persistent tick borne infections
I was struggling with complicated chronic illness and needing to see multiple specialists. Persistent fevers was my overriding concern and no one was addressing that. My advocate, Lizz, recommended an app for tracking my fevers so that I could show the doctors what I am dealing with. Showing my doctors a graph of their fevers made a huge difference in how my doctors approached my care. I've had additional testing and a possible new diagnosis and treatment. Without the support and guidance of my patient advocate, I would still be floundering with my mystery illness.
July 7, 2026
Unprompted review
Reply from Solace Health
We are so pleased to hear about the significant positive impact our advocate had on your healthcare journey. It is wonderful to know that our support and guidance helped you gain clarity and progress with your health concerns. We appreciate you sharing your experience.
Jennifer is an excellent advocate
Jennifer is an excellent advocate, she checks on me weekly and is concerned about my health and getting what I need. She has gone above and beyond in researching things that are helpful for me.
August 9, 2026
Reply from Solace Health
We're so pleased to hear about your positive experience with your advocate. It's wonderful to know that their dedication and proactive communication have made such a difference for you. Thank you for sharing your feedback!
Reply from Solace Health
We are so happy to hear that we could help you get your prescription quickly after such a long wait. We appreciate your kind words!
Shayna is the best!!
Shayna is a hardworking woman lol. She is always ready willing and able to help with whatever I ask for. If all your employees are like her then your company is the luckiest . So glad I found you and Shayna found me!
August 8, 2026
Reply from Solace Health
We are so happy to hear about your wonderful experience and that our advocate is providing such exceptional support. It's fantastic to know you feel so well-assisted!
Staff was able to qualify me for the…
Staff was able to qualify me for the new Medicare Bridge program.
It saved me the difficult process
August 8, 2026
Reply from Solace Health
We're so glad to hear our team could assist you with the Medicare Bridge program and make the process easier for you. Thank you for sharing your positive experience!
I have not heard from your advocate for…
I have not heard from your advocate for about a week. I’m thinking she can’t do anything for me. But if that’s true, I wish she would just tell me that.
August 8, 2026
Reply from Solace Health
Hi Donna, we are so sorry, a week of silence is not okay, and we completely understand why you'd start to wonder if anything is even happening on your case. You deserve honesty either way, whether there's progress or not, and we're sorry that wasn't communicated to you. We do see there was an appointment scheduled with your advocate on the 4th, and if you'd like to get another one set up, please reach out to our customer service team at (240)693-3281 or your advocate directly so we can get you back on the calendar and get you the clarity you deserve 💚
Reply from Solace Health
We are so pleased to hear that you had such a positive experience with our team and that we met your expectations. Thank you for your kind words.
By dealing with Jenny Nichols it is…
By dealing with Jenny Nichols it is very helpful talking to her.
August 1, 2026
Reply from Solace Health
We're so pleased to hear that you had such a positive and helpful experience. Your feedback is greatly appreciated.
I am still waiting for an outcoming
I am still waiting for an outcoming. Until then, I cannot completely fill out the survey.
July 29, 2026
Reply from Solace Health
We appreciate your feedback - hopefully we do nothing but get better for you and support you as you need!
My big oxygen machine I had for years…
My big oxygen machine I had for years started not working correctly.The company brought me one that sounded so loud, I called Solace and they call the company Lincare and they brought me a different one, it's like the one I had for years, I'm very pleased, we're just humming right along 😀
August 1, 2026
Reply from Solace Health
We're so pleased to hear that we could help you get a comfortable and familiar oxygen machine. It's wonderful to know you're humming along happily! Thank you for sharing your positive experience with us.
The friendly and caring feeling I got…
The friendly and caring feeling I got from the staff.
August 6, 2026
Reply from Solace Health
We're so happy to hear that our staff made such a positive impression on you. Thank you for sharing your kind feedback!
Reply from Solace Health
We're so happy to hear you had such a wonderful experience with us. We truly appreciate your kind words!
Amanda Marciano is the best in Solace Health companty
Amanda Marciano is the best! Tried working to get my Rx with Embody. That firm admitted their IT was an issue and they never fixed it. It’s been a week or more trying to get my Rx with Embody to no avail.
Amanda is working to cancel my Embody and move me over to a more trustworthy and efficient Rx supplier.
She is diligent to the extreme. I would be lost trying to get my special Rx with out Solice Health and Amanda Marciano!
August 8, 2026
Unprompted review
Reply from Solace Health
We are truly grateful for your kind words and positive feedback. We're so glad to hear that our team could assist you effectively with your prescription needs, especially after a challenging experience elsewhere. We always strive to provide efficient and trustworthy service.
So far all I’ve had is a bunch of text…
So far all I’ve had is a bunch of text messages that it’s being worked on. I almost missed my Zepbound script this month due to all the confusing of having my doctor re-prescribe my medication, and I still paid the $344.
The pharmacy is as confused as I am, Imon the mp3 program while now with all the calling from your company to my pharmacy it’s not putting my scripts through the mp3 program, yesterday I needed antibiotics and a steroid prescription and it was all kicking back to regular insurance.
I obviously do not qualify for the new Medicare Bridge Program and your person is trying to force it and it is messing up all my other prescriptions.
The only thing I’ve seen from this Solace is you billing my Medicare for bogus service, I was never even informed that there were charges associated with this service.
I NO LONGER WANT YOUR SERVICE, REMOVE ME FROM THIS SERVICE AND I ADDITIONALLY PLAN TO DISPUTE ALL FEES THAT YOU HAVE CHARGED TO MY MEDICARE.
August 5, 2026
Reply from Solace Health
Hi Nancy, we are so sorry for everything you've gone through, this is a lot of confusion and disruption to your care. Your frustration is completely understandable, especially with something as important as making sure your medications go through without a fight every time. Please give our customer service team a call directly at (240)693-3281 so they can address the billing concerns and your request to stop service sorted out properly right away 💚
My Special Solace Advocate
I'm not sure about the company, but my advocate, Kristie, is great. Helpful, concerned, considerate and hard worker. You know when someone cares about their work ethic or just in it for the money. (the current trend in the medical profession $$) Her heart is big and she loves helping and caring for others. Can the company say that about all their employees? If not, why not?
July 27, 2026
Reply from Solace Health
We're so glad to hear about your positive experience with one of our team members. It's wonderful to know that their dedication and care made such a difference. We truly value all our employees and strive to ensure everyone embodies these qualities. Thank you for sharing your feedback!
The beautiful fantastic people at Solace
They are beautiful great fantastic hard working people that I feel very confident in whoever I talk with they make sure I feel wanted and they are here to help me get things done even when I can't
Thank you all 💯
July 30, 2026
Reply from Solace Health
We are so thrilled to hear about your wonderful experience! It's fantastic to know that our team makes you feel valued and supported in getting things done. Thank you for your kind words!
Ebi is helping me get things done I…
Ebi is helping me get things done I have not been able to do myself thank you
July 28, 2026
Reply from Solace Health
We are so pleased to hear that we have been able to assist you in achieving your goals. Your feedback truly brightens our day!
Reply from Solace Health
We are so pleased to hear that our team member was excellent and caring. We truly appreciate you sharing your positive experience with us.
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