I use solace to help find some medically equipment for my house which was not covered by insurance. Jessica Nelson continually worked for weeks to find the equipment I needed to help get simple living... See more
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Review summary
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Kira has been wonderful, she has answered all of my medical questions and made good recommendations for me. I have become increasingly disgusted with our current health care system. Appointments take... See more
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My experience with my solace advocate, Nina has been a true blessing. She's always there for me when the nursing facility in temporarily at doesn't do what there supposed to do, she helped with neglec... See more
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Scott collected 610 pages of medical records and secured an appointment with University of Texas South West with specialist who deal with specific types of Cerebral Ataxia not do to usual causes (bloo... See more
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Company details
- #27 of 41 best companies in Health Consultant
- #18 of 23 best companies in Health Insurance Agency
- #83 of 116 best companies in Insurance Agency
- #18 of 57 best companies in Internet Marketing Service
- #19 of 21 best companies in Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
810 reviews
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My big oxygen machine I had for years…
My big oxygen machine I had for years started not working correctly.The company brought me one that sounded so loud, I called Solace and they call the company Lincare and they brought me a different one, it's like the one I had for years, I'm very pleased, we're just humming right along 😀
August 1, 2026
Reply from Solace Health
We're so pleased to hear that we could help you get a comfortable and familiar oxygen machine. It's wonderful to know you're humming along happily! Thank you for sharing your positive experience with us.
The friendly and caring feeling I got…
The friendly and caring feeling I got from the staff.
August 6, 2026
Reply from Solace Health
We're so happy to hear that our staff made such a positive impression on you. Thank you for sharing your kind feedback!
Reply from Solace Health
We're so happy to hear you had such a wonderful experience with us. We truly appreciate your kind words!
Amanda Marciano is the best in Solace Health companty
Amanda Marciano is the best! Tried working to get my Rx with Embody. That firm admitted their IT was an issue and they never fixed it. It’s been a week or more trying to get my Rx with Embody to no avail.
Amanda is working to cancel my Embody and move me over to a more trustworthy and efficient Rx supplier.
She is diligent to the extreme. I would be lost trying to get my special Rx with out Solice Health and Amanda Marciano!
August 8, 2026
Unprompted review
Reply from Solace Health
We are truly grateful for your kind words and positive feedback. We're so glad to hear that our team could assist you effectively with your prescription needs, especially after a challenging experience elsewhere. We always strive to provide efficient and trustworthy service.
So far all I’ve had is a bunch of text…
So far all I’ve had is a bunch of text messages that it’s being worked on. I almost missed my Zepbound script this month due to all the confusing of having my doctor re-prescribe my medication, and I still paid the $344.
The pharmacy is as confused as I am, Imon the mp3 program while now with all the calling from your company to my pharmacy it’s not putting my scripts through the mp3 program, yesterday I needed antibiotics and a steroid prescription and it was all kicking back to regular insurance.
I obviously do not qualify for the new Medicare Bridge Program and your person is trying to force it and it is messing up all my other prescriptions.
The only thing I’ve seen from this Solace is you billing my Medicare for bogus service, I was never even informed that there were charges associated with this service.
I NO LONGER WANT YOUR SERVICE, REMOVE ME FROM THIS SERVICE AND I ADDITIONALLY PLAN TO DISPUTE ALL FEES THAT YOU HAVE CHARGED TO MY MEDICARE.
August 5, 2026
Reply from Solace Health
Hi Nancy, we are so sorry for everything you've gone through, this is a lot of confusion and disruption to your care. Your frustration is completely understandable, especially with something as important as making sure your medications go through without a fight every time. Please give our customer service team a call directly at (240)693-3281 so they can address the billing concerns and your request to stop service sorted out properly right away 💚
My Special Solace Advocate
I'm not sure about the company, but my advocate, Kristie, is great. Helpful, concerned, considerate and hard worker. You know when someone cares about their work ethic or just in it for the money. (the current trend in the medical profession $$) Her heart is big and she loves helping and caring for others. Can the company say that about all their employees? If not, why not?
July 27, 2026
Reply from Solace Health
We're so glad to hear about your positive experience with one of our team members. It's wonderful to know that their dedication and care made such a difference. We truly value all our employees and strive to ensure everyone embodies these qualities. Thank you for sharing your feedback!
The beautiful fantastic people at Solace
They are beautiful great fantastic hard working people that I feel very confident in whoever I talk with they make sure I feel wanted and they are here to help me get things done even when I can't
Thank you all 💯
July 30, 2026
Reply from Solace Health
We are so thrilled to hear about your wonderful experience! It's fantastic to know that our team makes you feel valued and supported in getting things done. Thank you for your kind words!
Ebi is helping me get things done I…
Ebi is helping me get things done I have not been able to do myself thank you
July 28, 2026
Reply from Solace Health
We are so pleased to hear that we have been able to assist you in achieving your goals. Your feedback truly brightens our day!
Reply from Solace Health
We are so pleased to hear that our team member was excellent and caring. We truly appreciate you sharing your positive experience with us.
My advocate has been keeping me updated…
My advocate has been keeping me updated on everything and making sure that if I have any questions or concerns that they are addressed immediately.
August 5, 2026
Reply from Solace Health
We're delighted to hear that our advocate has been keeping you well-informed and promptly addressing all your questions and concerns. Thank you for sharing your positive experience!
I have the best advocate on this earth
I have the best advocate on this earth. She’s caring, professionalism is unmatched, and she always goes above and beyond the call of duty. Love you Ms. Leonia
August 5, 2026
Reply from Solace Health
We are so glad to hear such wonderful feedback about our team member's dedication and professionalism. We truly appreciate you sharing your positive experience with us!
Reply from Solace Health
We are so glad to hear our advocate nurse provided such wonderful support. Your kind words truly mean a lot to us.
Can't even show up
i had an "appointment" with a solace advocate today. i waited 30 minutes for them to never show up, and then when i reached out for an explanation, they just gave me reschedule options and AI responses. totally unacceptable for a company that's supposed to be making my life easier. 0/10
August 7, 2026
Unprompted review
Reply from Solace Health
Hi Sara, we are so sorry you went through this, waiting 30 minutes and then getting an automated response instead of a real explanation is not okay, and it's not the experience we want you to have with us. We do want to clarify one thing, that first appointment was your physician intake call, which is a separate step from meeting your advocate, and sometimes our physicians run behind on other calls and have to reschedule. That's still on us to communicate better, and we're sorry it fell short this time. We can see you already spoke with one of our customer service representatives and weren't able to get rescheduled, so we'd really love the chance to make this right for you. Please give us a call whenever you're able and we'll get you taken care of 💚
Melissa Salter stays o of my needs…
Melissa Salter stays on top of my needs constantly. She helps coordinate with my doctor things that I need for my Healthcare. She covers every issue I have with care and compassion.
August 5, 2026
Reply from Solace Health
We're so happy to hear that your advocate is consistently meeting your needs and coordinating with your doctor. Thank you for sharing your positive experience with us!
Maddie was awesome
Maddie was awesome. She was able to assist and procure the results we were hoping for.
July 29, 2026
Reply from Solace Health
We're so happy to hear that our team member provided such excellent support and was able to achieve the results you were hoping for! Thank you for sharing your positive experience with us.
Amanda really cared about me and my…
Amanda really cared about me and my health and helped booking appointments. She was a gem!!! need more like her!
Kevin Randolph
July 29, 2026
Reply from Solace Health
We are so happy to hear about your positive experience and appreciate you sharing your kind words. We value your feedback!
Krystol helped me a lot really enjoyed…
Krystol helped me a lot really enjoyed my time with her however I didn’t realize I had to pay for it so I’m having to discontinue it and I hate it but that’s the way it is
August 4, 2026
Reply from Solace Health
We are happy to hear you enjoyed your time with Krystol. We understand your situation and regret any misunderstanding regarding payment. We appreciate your feedback.
I feel that everything that needs to be… Advocates are a great help.
I feel that everything that needs to be done, has been done. Very helpful coming up with the services that I
need assistance with.
July 29, 2026
Reply from Solace Health
We're glad we could assist you with your needs. Thank you for your kind words!
She talked to me nicely to understand…
She talked to me nicely to understand helped me out very well.l am pleased with the outcome
August 5, 2026
Reply from Solace Health
We are so pleased to hear that you had such a positive experience and that our team was able to assist you effectively. Thank you for sharing your kind words!
Miriellle always makes me feel…
Miriellle always makes me feel comfortable about certain issues I have and is extremely helpful. She responds quickly and I trust her.
August 5, 2026
Reply from Solace Health
We are so happy to hear about your positive experience with our team member! We appreciate your kind words and are glad they are taking such great care of you.
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