SOLADO Reviews 

417
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

If I could give 0 stars i would. I recieved only half of what i ordered, and wrote an email i never got a response on. The quality is also so bad that the clothes are literally unwearable.

Rated 2 out of 5 stars

They are not transparent about returns. Basically, you can't return anything unless you want to pay more than the cost of the clothes to ship back to China. Even then, they may reject the return becau... See more

Rated 1 out of 5 stars

Items that came looked nothing like the picture: they were a different colour and material. The clothing also is not accurately sized (pieces are far too small to be considered clothing). One top that... See more

Rated 1 out of 5 stars

I placed an order 2 weeks ago today so I thought I’d email customer service to see what’s going on, as I had no tracking information as of yet. A member of the Solado team emailed back to say there ‘h... See more

Company details

  1. Clothing Store

Written by the company

SOLADO is an online fashion and social driven brand inspired by you, where you can shop hundreds of affordable pieces to be worn again and again. From dresses, to denim, to crop tops and more, you can order with free delivery over $59 and student discount. Here at SOLADO, we're on a mission to influence the future of fashion, empowering people to wear whatever TF they want without fear of stereotype or judgement. From our first ever brand campaign with a focus on gender inclusivity, to our ambition to revolutionise fast fashion through sustainable practises, we and our team are fuelled by this purpose to do things a little differently. We strive to be a collaborative brand; learning, sharing and growing together with our customer and the creators around us, putting them and their feedback at the core of everything we do, to design and curate products that we are proud of, and that our customers can feel comfortable enough to express themselves in. Bold Collaborative Powerful Inclusive SOLADO is for you, SOLADO is for them, SOLADO is for everyone.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

417 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(417)

1 review in the last 12 months

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Rated 1 out of 5 stars

All the sizes were wrong

All the sizes were wrong. Even though I bought everything based on the sizing guide none of them fit. After asking for refund or sending them back they said the cost of sending the items back would be higher than your purchase. They just refunded me a small amount!

May 13, 2022
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Rated 5 out of 5 stars

I ordered a dress

I ordered a dress, I like it that they were fast and also the dress was like in the picture. I was satisfied and I will order again

September 14, 2022
Rated 2 out of 5 stars

Disappointing

The size was off, cheap material even thought that was expected because is a really cheap brand, the threads were out bad quality overall but I thought they would do the minimum effort. So disappointing. Returning the clothes is a big trouble and i have to pay the shipping cost as well.

November 10, 2022
Unprompted review
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Rated 1 out of 5 stars

Do not buy clothes from here

Do not buy clothes from here. The clothes I bought were poor quality, Ill-fitted, and looked different than what was online.

I’m a size small, I even measured myself based on their measurements, and somehow a small was either too small (ie xxxs) or too big (ie L).

Unfortunately I can’t wear any of the clothes I bought and it was too much of hassle to return. I’ll just donate and never order from here again.

September 11, 2022
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Rated 5 out of 5 stars

Best online purchase ever

Probably the online experience that I was more positively surprised with. The jeans I got are simply amazing and everyone praises them so much. I can’t believe I got them from a random website. Really cool styles and you can trust the quality of the product. Good prices!

September 22, 2022
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Rated 1 out of 5 stars

Don’t do it :/

The brand had a good image and makes themselves look good. On the website the clothes looks nice. Even though I only bought products that had good reviews, I was not happy or impressed with the items. They were cheap, the sizing was off, things came damaged, the order took too long, etc, everything that could go wrong, went wrong. Then when you hope that their customer service is good, IT IS NOT. I emailed them multiple times before getting a response about my return. It was not until I commented on their Instagram that they reached out. Even then, some people who answered my emails were rude and condescending because I was telling them that I was being charged to return the items even though they were damaged (always check return policy!). They kept going around and not giving me a straight answer or explaining to me more in depth. At the end I was able to get a partial refund and honestly I was just exhausted and going back and forth; which is probably a tactic. Anyways, definitely not worth the hassle! They are not transparent about where they ship from and how if you order from US and you don’t like your stuff it costs so much to return. I wouldn’t shop again, there are so many other brands. Save your money.

August 10, 2022
Rated 4 out of 5 stars

Not bad(:

Price wise is great, however every time i order more clothes, half of them i have to return because they just dont feel comfortable.

November 8, 2022
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Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM SCAM. SOLADO IS AN ABSOLUTE SCAM. Trust me and trust the rest of the reviews. It's been over 6 weeks and I never received my order. When I told them I wanted a refund, they sent me a fake 'delivered' notification that was located in a completely different state than I am in. Please save your time and money, and do NOT shop here.

October 12, 2022
Unprompted review

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